Note fondée sur 119 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,9 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2023 par Ash, Gestion de l’hôtel
Dear Jean Marie,Thank you for the high rating! We're delighted to know you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon.Warm regards,Ashwin AshokLead Concierge
par un voyageur
Publié le 15 févr. 2024 sur Expedia
The staff was great, The property is close to all that the Inner Harbour has to offer.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par concierge , Gestion de l’hôtel
Dear Jim,Thank you for your wonderful feedback! We're thrilled you had such a positive experience at our hotel. We strive to provide our guests with the best, and your review will surely inspire and encourage our team. We look forward to welcoming you back soon!Warm regardsAshwin AshokLead Concierge
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Sean A. McEwen Front Office Manager , Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your experience, and our sincere apologies that you were displeased with our check-in procedures. Your safety and security is a top priority for us and I assure you these steps, including the pre authorization for incidental charges, are standard practice. We were sorry to hear that you did not enjoy your complimentary welcome beverage.We thank you for staying with us at the Pendray Inn.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
The property was very unique. I did request a king room and booked a king room and got a double bed for a friend of mine and myself so that wasn’t cool it’s an older location, so it smells a little musty but the staff was really good.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par concierge , Gestion de l’hôtel
Hi Joanne,Thank you for taking the time to rate us. Sorry for the inconvenience caused during your stay. As per the bed preference, We do not change any reservation. As we have 9 different rooms, rooms are allocated based on each reservation booked by guests.Thank you for staying with us, hope to see you again.Warm regards,Ashwin AshokLead Concierge
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Sean A. McEwen Front Office Manager , Gestion de l’hôtel
Dear valued guest,Thank you immensely for the 5/5 star rating. We appreciate you choosing to stay with us. Hope to see you again soon. All the best.
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Very well maintained hotel, wonderful services and with the best complimentary breakfast!
Commentaires de Gestion de l’hôtel
4 févr. 2024 par concierge , Gestion de l’hôtel
Dear TsuLi,Thank you for your wonderful feedback! We're thrilled you had such a positive experience at our hotel. We strive to provide our guests with the best, and your review will surely inspire and encourage our team. We look forward to welcoming you back soon!Warm regards,Ashwin AshokLead Concierge
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Absolutely wonderful experience…really looking forward to coming back!
Commentaires de Gestion de l’hôtel
2 févr. 2024 par concierge , Gestion de l’hôtel
Dear Melissa,Thank you for your wonderful feedback! We're thrilled you had such a positive experience at our hotel. We strive to provide our guests with the best, and your review will surely inspire and encourage our team. We look forward to welcoming you back soon!Warm regardsAshwin AshokLead Concierge
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Very close to everything of interest to me like downtown, the parliaments, fisherman’s wharf etc. but it’s an old building with old building charm- like our towel holder falling off the wall and half the electricity in the room being out. But all issues were fixed by staff. Otherwise a good stay 👍
Commentaires de Gestion de l’hôtel
25 janv. 2024 par concierge , Gestion de l’hôtel
Dear Zoe,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed your stay with us. While our building brings its own charm, we recognize there are areas that could use a touch-up. Rest assured; we are continually working on improvements. We hope to welcome you back in the future.Kind regards,Ashwin AshokLead Concierge
par un voyageur
Publié le 23 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2024 par concierge , Gestion de l’hôtel
Dear Timothy,Thank you for your generous rating. It's great to know we could provide an enjoyable experience. We can't wait to welcome you back on your next visit!Kind regardsAshwin AshokLead Concierge
par un voyageur
Publié le 20 janv. 2024 sur Expedia
This is an absolutely charming boutique hotel. Situated in an old house, there are many beautiful heritage features, and they have done a terrific job with the design. The bed was comfortable, as were the two armchairs, I loved the old-fashioned radiator that I could hang my pyjamas on to warm them up. If you are looking for the Fourseason hotel, this is not for you. But if you want something charming and unusual, you will love this place. I also enjoyed my visit to the spa. I had a great facial there. The final highlight was the lovely breakfast in the tea room. I highly recommend this stay.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par concierge , Gestion de l’hôtel
Dear Susanna,Thank you for your wonderful feedback! We're thrilled you had such a positive experience at our hotel. We strive to provide our guests with the best, and your review will surely inspire and encourage our team. We look forward to welcoming you back soon!Warm regards,Ashwin AshokLead Concierge
