Note fondée sur 1 071 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Sam K, Gestion de l’hôtel
Hi Caroline, Thank you for staying with us on your latest visit to Victoria. I hope the next time you stay with us, we will make a better impression and glean a 5 out of 5 rating from you stay experience. We are looking forward to being of service to you soon.
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Na
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Pink, Gestion de l’hôtel
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!
par un voyageur
Publié le 2 juill. 2023 sur Expedia
Beau motel, propre et bien situé. Excellent déjeuner et employés sympathique. Merci beaucoup. William
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Pink, Gestion de l’hôtel
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our motel and found it clean and well-located. We strive to maintain a welcoming and comfortable environment for our guests, and we are glad that this was reflected in your experience.We are also pleased to hear that you enjoyed our excellent breakfast. We believe in the importance of starting the day with a delicious and nutritious meal, and we are glad that you appreciated it.We will pass along your compliments to our team, as they are the heart of our service. Their friendliness and helpfulness are a priority for us, and we are thrilled that they contributed to making your stay enjoyable.Thank you again for your recommendation and for choosing our motel. We look forward to welcoming you back on your next visit. If there is anything you need, please don't hesitate to let us know.
par un voyageur
Publié le 11 juin 2023 sur Expedia
Chambre très bien, personnel courtois, vélos électriques gratuits très appréciés. Petit-déjeuner correct, malgré les oeufs durs froids
Commentaires de Gestion de l’hôtel
12 juin 2023 par Pink, Gestion de l’hôtel
Thank you for taking the time to review your stay at our hotel. We appreciate your feedback.We're pleased to hear that you found your room to be very good and that our staff provided courteous service. Creating a comfortable and welcoming environment for our guests is important to us, and we're glad that we met your expectations in these areas.We're glad that you enjoyed the complimentary use of our electric bikes. We understand the convenience and fun they can bring to exploring the area, and we're delighted that you appreciated this offering.Thank you for your feedback regarding the breakfast. We apologize for the issue with the cold hard-boiled eggs. We appreciate your feedback and will take it into consideration as we continually strive to enhance our breakfast offerings.Thank you again for your review. We value your patronage and hope to have the opportunity to welcome you back to our hotel in the future. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out to us.
par un voyageur
Publié le 3 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 mai 2023 par Pink, Gestion de l’hôtel
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!
par un voyageur
Publié le 13 août 2022 sur Expedia
Motel tout ce qu’il y a de plus classique/ordinaire. Les photos de l’extérieur sur Internet donnent une meilleure impression par rapport à la réalité. La chambre était propre mais on ne peut pas en dire autant des aires communes. Excentré de la ville. Environnement bruyant.
Commentaires de Gestion de l’hôtel
16 sept. 2022 par Pink, Gestion de l’hôtel
Hi Isabelle, Thank you for taking the time to write and post your stay experience. We are very sorry that you did not enjoy the cleanliness of our common area. We shared the information you sent in an email with our executive housekeeper, and we started to enhance different aspects of common areas. Our Inn was built in 1963, and the same man owns it today. We have proud of working here and taking care of this place. We appreciate your feedback, and it is undoubtedly not a prestige place to go. Still, we provide more value than anyone else, including our complimentary e-bike, kayak, stand-up paddle boarding, and courtesy shuttle service. Thank you again for choosing us, and we look forward to welcoming you back with our enhanced area.Sincerely,The Robin Hood Inn & Suites
par un voyageur
Publié le 8 août 2022 sur Hotels
Fantastic people, well situated but for breakfast it would be nice to have bananas, cheese and a toaster to make toast.
Commentaires de Gestion de l’hôtel
8 août 2022 par Pink, Gestion de l’hôtel
Hello Julie,
Thanks so much for your review. We are delighted to learn that you enjoyed your stay, especially our friendly staff. We do our best to treat our guests the way we would like to be treated. Your suggestions are greatly appreciated, and we will consider having them available.
Thanks again for choosing us as your preferred place to stay in Victoria, Canada's resort city.
We look forward to welcoming you back soon.
Sincerely,
The Robin Hood Inn & Suites
par un voyageur
Publié le 30 juill. 2022 sur Expedia
L’interieur est bcp plus beau que l’extérieur
Commentaires de Gestion de l’hôtel
4 août 2022 par Pink, Gestion de l’hôtel
Thanks so much for taking the time to write and post your stay experience. The entire hospitality team is delighted to hear from you. We are the gateway to the Victoria Resort Experience, providing the best value to our guests, including complimentary e-bike, kayak, stand-up paddle boarding, and courtesy shuttle service. Stay Real, Stay with us.
par un voyageur
Publié le 21 juill. 2022 sur Expedia
Très bien situé, personnels très sympathiques, grande propreté. Bravo!
Commentaires de Gestion de l’hôtel
28 juill. 2022 par Pink, Gestion de l’hôtel
Thank you for rating us 5 out of 5. And thank you for choosing us as your preferred place to stay. We strive to be a perfect match for those who want more to enjoy and experience more of Victoria for less without giving up the personal luxury amenities that you desire. Our complimentary e-bikes, kayaks, paddleboards, one can ride across the Selkirk Trestle bridge on the Galloping Goose Trail; kayak or paddleboard the Gorge Waterway and get as close one can to explore nature and the beauty of the area.
A short walk or bike ride from the Inn to Esquimalt Park, you will become absorbed in the serenity and beauty of the Japanese Gardens.
Our courtesy shuttle will take you to the inner harbour and popular tourist attractions.
Stay real. Stay with us.
par un voyageur
Publié le 7 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2022 par Pink, Gestion de l’hôtel
Thanks so much for taking the time to write and post your stay experience. The entire hospitality team is delighted to hear from you. We are the gateway to the Victoria Resort Experience, providing the best value to our guests, including complimentary e-bike, kayak, stand-up paddle boarding, and courtesy shuttle service. Stay Real, Stay with us.
