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Grand Hotel Mercure Biedermeier Wien

4.0 star property
4-star spa hotel near Vienna State Opera

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Photo gallery for Grand Hotel Mercure Biedermeier Wien

Exterior
Restaurant
Privilege, Room, 1 King Bed
Reception
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Explore the area

View in a map
Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030
  • Place, Landstraßer Hauptstraße
    ‪1 min walk‬
  • Place, Belvedere
    ‪11 min walk‬
  • Place, Prater
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Twin Beds, Mezzanine

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier)

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Mezzanine (Quite)

Family Suite, Multiple Beds, Mezzanine (Quite)

Family Suite, Multiple Beds, Mezzanine (Quite)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Twin Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Twin Bed (Bidermeier)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds (Bidermeier)

Classic Twin Room, 2 Single Beds (Bidermeier)

Classic Twin Room, 2 Twin Beds (Bidermeier)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Vienna

City center retreat .Your stay at this Landstraße hotel places you within 2 miles (3 km) of Vienna State Opera and Vienna Christmas Market. Landstraßer Hauptstraße and Stadtpark-Kinderpark are also within half a mile (1 km).

What's nearby

  • Landstraßer Hauptstraße - 1 min walk - 0.1 km
  • Hundertwasser House - 8 min walk - 0.7 km
  • Belvedere - 11 min walk - 1.0 km
  • Prater - 13 min walk - 1.1 km
  • St. Stephen's Cathedral - 16 min walk - 1.4 km

Getting around

  • Rochusgasse U-Bahn - 3 min walk
  • Vienna Mitte Station - 6 min walk
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Hemmers - ‬3 min walk
  • ‪Ramen Makotoya - ‬3 min walk
  • ‪Würstel Bar - ‬3 min walk
  • ‪Nem - ‬3 min walk
  • ‪Arrigo - ‬2 min walk

About this property

Grand Hotel Mercure Biedermeier Wien

4-star spa hotel near Vienna State Opera
Grand Hotel Mercure Biedermeier Wien offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A library, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Mercure Biedermeier Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 198 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1816
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Grand Hotel Mercure Biedermeier Wien offers 198 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 11 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Mercure
Grand Hotel Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Mercure Biedermeier Wien
Grand Mercure Biedermeier Wien Vienna
Hotel Mercure Grand
Hotel Mercure Grand Biedermeier
Accor Grand Hotel Biedermeier Wien
Grand Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Hotel
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Hotel Mercure Biedermeier Wien Hotel Vienna

Reviews

Grand Hotel Mercure Biedermeier Wien Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, excellent service. The facilities are a bit aged and worn, but in operating condition. Overall, I’d love to come back and stay again!
Stayed 7 nights in Aug 2025

6/10 Okay

Kay

Stayed 2 nights in Aug 2025

10/10 Excellent

Ionut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

Above and beyond. Great location. We have been given the family apartment which was very clean, A/C. On check out they also waived the parking fee. Deffo coming back.
Stayed 1 night in Aug 2025

6/10 Okay

Blossom-Elizabeth

Liked: Staff & service
The location was wonderful
Stayed 3 nights in Aug 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Fantastic location for a city break, Unfotunately the age of the hotel and the breakfast were a big let down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a lovely week!

We had a wonderful week long stay at the mercure Biedermeier in Vienna. The location was perfect; an easy walk to Wien Mitte station and to many attractions. The room was large, air conditioned and well appointed and the included breakfast was excellent.
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town
Stayed 2 nights in Aug 2025

10/10 Excellent

Karl, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast and friendly staff
Stayed 5 nights in Jul 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to transit. At the edge of walkability.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva Vienna

Compact room in a lovely hotel. Staff friendly and helpful. Enjoyed a tasty breakfast with lots of choice. Walking distance to everything we wanted to see.
Stayed 2 nights in Jul 2025

8/10 Good

Amani Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within walking distance of Wien mitte station and close to other transport links, restaurants and shops etc
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room and lobby staff were excellent
Stayed 3 nights in Jul 2025

8/10 Good

Kenichi

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalee

Travelled with group
Liked: Cleanliness, staff & service, amenities
Chocolate at check-in
Stayed 4 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

No ac

Ac was not good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, public transport was very close. The hotel s old but clean.
Stayed 3 nights in Jun 2025

8/10 Good

Vicky

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

One night Stay

Very good location, very central to Vienna main city and attractions. Old building and bedroom was a bit tired looking but ok for a one night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Stayed 3 nights in Jul 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Helmut

Travelled with partner
Liked: Cleanliness, amenities
My stay at the Mercure Biedermeier Wien was merely okay, and I wouldn't choose to return. On the positive side, the rooms and building were clean, with fluffy towels. I appreciated the in-room amenities: kettle with Nescafé, fridge, large safe, and free, reliable Wi-Fi. The female receptionist was friendly, and staff hardworking. Free lemon water and a welcome chocolate were nice touches. The hotel's a beautifully restored historic building in a quiet, central spot, near shops and Bahnhof Mitte. I also liked the restaurant's outdoor terrace and used the free gym and clean sauna. Parcel reception was also helpful. Key Issues: Several issues detracted significantly from my experience. Slow pre-arrival communication via Expedia chat was frustrating. At check-in, a missing parcel caused a delay until it was found right next to the receptionist. The biggest problem was the broken air-conditioning in my initial room during a heatwave. A provided fan was useless. After a heated argument, including a dismissive comment about Spain's heat, I got a new room. Its AC barely cooled, just enough for sleeping. Noise was a constant issue. Despite double-glazing, I heard street noise. More disruptive were daily 6 AM wake-ups from corridor noise (vibrating the bed) and noisy children above, making restful sleep impossible even with earplugs. Finally, both rooms showed neglect: detached carpets, wall damage (hole, crack), and a leaky shower. Lift flooring was worn, and corridor art hung crooked
Worn floor in lift. Wall art in the communal corridors appeared dated and hung askew.
Stayed 4 nights in Jun 2025

8/10 Good

Jin Gon

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel, nice Privilege rooms. Gym is lacking and cannot do more than a cardio workout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized and well-equipped room, friendly staff, and excellent breakfast choices, all in a well located establishment. Would definitely recommend.
Stayed 4 nights in Jun 2025