Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Kimberly-Plaza Service Manager, Gestion de l’hôtel
Dear Thomas,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Etablissement bien situé. Chambre spacieuse. Petit déjeuner bien, mais sans plus. Espace de restauration restreint. Surprenant, client de l'hôtel, à 20 heures, pas de possibilité de prendre un verre au bar, alors que places disponibles, mais service débordé ! Accueil clientèle un peu à revoir.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Kimberly-Plaza Service Manager, Gestion de l’hôtel
Dear Patrick,Thank you for sharing your feedback with us. We appreciate your positive comments on our well-located establishment, spacious rooms, and the quality of our breakfast.However, we regret to hear about the challenges you faced with our dining space and bar service. Your comments are important, and we will review our operations to ensure that all guests have a seamless and enjoyable experience, including improvements in customer reception.We appreciate your valuable insights, and nevertheless we hope to have the opportunity to welcome you back in the future.Best regards,KimberlyPlaza Service Manager
par un voyageur
Publié le 11 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2023 par David, Gestion de l’hôtel
Dear Bruno, thank you for reviewing your recent stay with us. Hope to welcome you back in the future.
par un voyageur
Publié le 13 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 juin 2023 par Kimberly-Plaza Service Manager, Gestion de l’hôtel
Dear Farid,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.Reading your overall evaluation, I very much regret that your stay with us did not meet your expectations and I would like to apologize for the experiences made and the impression received.Nevertheless, we would love to have the chance to welcome you again at the Hilton Vienna Plaza.Best regards,KimberlyPlaza Service Manager
par un voyageur
Publié le 10 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2023 par Kimberly-Plaza Service Manager, Gestion de l’hôtel
Dear Jean Claude,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager
par un voyageur
Merveilleux hotel
Publié le 16 janv. 2023 sur HotelsTrés bel hotel sobre et classe. Les chambres sont spacieuses et confortables. Le petit dejeuner est exceptionnel, choix varié et produits de qualité.
Trés bien situé à proximité des lieux d interet et des transports.
Commentaires de Gestion de l’hôtel
20 janv. 2023 par Kimberly - Plaza Service Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We hope to have the pleasure of welcoming you back soon. Best regards,KimberlyPlaza Service Manager
par un voyageur
Publié le 11 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2023 par Kimberly - Plaza Service Manager, Gestion de l’hôtel
Dear Dumas,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager
par un voyageur
Publié le 19 sept. 2022 sur Expedia
Cet hébergement est dispendieux pour la qualité du service reçu. Il n'y a pas de machine à café dans la chambre. On nous offre du café instantané. Le menage de chambre n'avpas été complétécen entier. Nous n'avions pas de mouchoir dans la chambre à notre arrivée..la boîte est restée vide aussi aucours du séjour.
Commentaires de Gestion de l’hôtel
20 sept. 2022 par Kristina Front of House Manager, Gestion de l’hôtel
Dear Christelle,It is great to see that our Hosts could impress you with the provided service and that you enjoyed your overall stay.On the other hand, we truly regret that you were not completely satisfied with the quality of our service. Your impression and experience can in fact help us to improve further and I can assure you that we take your comment serious.However, we are glad that the rest of your stay was to your satisfaction and we hope to have the pleasure of welcoming you back in the near future.
par un voyageur
Publié le 28 août 2022 sur Hotels
par un voyageur
Publié le 23 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2022 par Kristina Front of House Manager, Gestion de l’hôtel
Dear Serguei,Thank you for taking the time to review your recent stay at the newly renovated Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the futureBest regards from Vienna,
