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Hotel Cyrus

2.0 star property
Hotel near Schönbrunn Palace, connected to a shopping center in Vienna

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Photo gallery for Hotel Cyrus

Hallway
Double Room
Reception
Interior detail
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Laxenburger Straße 14, Vienna, Vienna, 1100
  • Place, Belvedere
    ‪14 min walk‬
  • Place, Naschmarkt
    ‪4 min drive‬
  • Place, Vienna State Opera
    ‪5 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Single Room

Iron/ironing board, free WiFi

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Iron/ironing board, free WiFi

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Iron/ironing board, free WiFi

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Vienna

City center stay.Your stay at this Favoriten hotel places you within 2 miles (3 km) of Vienna State Opera and Hofburg Imperial Palace. Swiss Garden and Belvedere are also within 2 miles (3 km).

What's nearby

  • Swiss Garden - 13 min walk - 1.1 km
  • Belvedere - 14 min walk - 1.2 km
  • Landstraßer Hauptstraße - 4 min drive - 2.5 km
  • Naschmarkt - 4 min drive - 2.4 km
  • Vienna State Opera - 5 min drive - 2.8 km

Getting around

  • Keplerplatz U-Bahn - 2 min walk
  • Vienna Central Station - 8 min walk
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Ferhat Döner - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Hotel Zeitgeist Vienna Hauptbahnhof - ‬8 min walk
  • ‪Günay Restaurant - ‬5 min walk
  • ‪Columbus Bräu - ‬4 min walk

About this property

Hotel Cyrus

Hotel near Schönbrunn Palace, connected to a shopping center in Vienna
Hotel Cyrus offers its guests multilingual staff, tour/ticket assistance, and an elevator. Public spaces have free WiFi.
  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
Hotel Cyrus offers 30 accommodations with complimentary toiletries. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Birg-Cyrus
Birg-Cyrus Hotel
Birg-Cyrus Hotel Vienna
Birg-Cyrus Vienna
Birg Cyrus Hotel Vienna
Hotel Birg Cyrus
Hotel Cyrus Vienna
Hotel Cyrus
Cyrus Vienna
Hotel Cyrus Hotel
Hotel Cyrus Vienna
Hotel Cyrus Hotel Vienna

Frequently asked questions

How close is Hotel Cyrus to the airport?

Hotel Cyrus is 12.4 mi (25-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Hotel Cyrus have an airport shuttle?

Airport shuttle services are not available at Hotel Cyrus.

Does Hotel Cyrus offer free breakfast?

Hotel Cyrus does not offer free breakfast.

Is there a casino at Hotel Cyrus?

No, there is no casino at this hotel, but Casino Wien (5-min drive) is nearby.

What time is check-in at Hotel Cyrus?

Check-in start time: noon; Check-in end time: 5:30 AM.

Is there free parking at Hotel Cyrus?

Free parking is not available at this hotel.

Does Hotel Cyrus have a pool?

Hotel Cyrus does not have a pool.

Does Hotel Cyrus have a spa?

There are no spa services available at this hotel.

How close is Hotel Cyrus to downtown Vienna?

Hotel Cyrus is 1.9 mi away from Vienna.

Hotel Cyrus Reviews

Reviews

5.0
Rating 10 - Excellent. 7 out of 197 reviews
Rating 8 - Good. 37 out of 197 reviews
Rating 6 - Okay. 49 out of 197 reviews
Rating 4 - Poor. 40 out of 197 reviews
Rating 2 - Terrible. 64 out of 197 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst ,worst,worst

Are you making a joke of me?I never,but never will make another reservation on your site.I wrote a letter to you sbout what happened,but you didn't care,I will advice all my friends not to travel with you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isis Prison In Vienna

I've traveled the world and have seen some bad accommodations, but this was truly scary. The minute I checked in I tried calling Expedia and waited for 45 minutes until I gave up. So, I doubt they will allow this to post. The area is really, really, really scary. Checkin area dirty and smelly, filthy, no English. Hallways under construction, exposed everything, no light in hallway, used phone light to find room. Bad smell everywhere. Shoes were sticking to room floor, room hadn't been cleaned well, exposed electrical wiring, fleas in bed, itching all night, took them with me on the rest of my trip, entire room falling apart and dirty everywhere. Again, I can't imagine Expedia allowing this review. The price was $77, which was criminal.
Stayed 1 night in Sep 2017

4/10 Poor

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grease hole

One of the dirtiest hotels I've ever stayed in, and I've stayed in some greasy hotels.
Stayed 1 night in Sep 2017

2/10 Terrible

Al, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Awful

The first room we got put in the door handle came off as we opened the door, there was no head on the shower, or working light in the bathroom for that matter. We complained and got put in a different room. The second room was slightly better but still very grotty. The shower would only be either unbearably boiling hot or unbearably freezing cold, with no middle ground, making washing quite a difficult task. The room had drawers with cigarette ash and butts left in, despite there being no smoking signs both in the room and hallway. It seemed that the rooms dont ever get properly cleaned. From the strong smell of smoke seeping into our room at night and also along the hallways during the day it seems that many of the guests were smoking in their rooms. Including marijuana smoke at before 10am when we were checking out. Even if you're on a budget, you can find far better cheap alternatives than this. The staff were not helpful, the rooms were awful and the fellow guests all seemed as if they were permanent residents not people visiting Vienna.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
totally will not recommend this hotel, very far from what int he hotel description, room is very dirty, no lock, when we reach the hotel they fixing the room door lock but still they never fix properly, don't feel safe and secure, the location is quite ok can walk to the nearest train station, the toilet is very dirty looks like nver clean for long not comfortable to use, no aircon and no electrifan inside the room, definitely will not recommend, although its quite cheap but still not worth it.
Stayed 1 night in Aug 2017

2/10 Terrible

Norcsikorgo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in my life

We wanted to check in this hotel at 11pm. The receptionist said they are full. I gave my printed reservartion to him and I said I already paid the room. He said they haven't got any empty room. He wanted to give my money back. I said I want my room. The staff were not nice and helpful at all. The receptionist said we need to wait 20 mins, because he need to clean a room. We waited an hour for the room. My boyfriend used the public toilet and the toilet seat MISSED! In our room we hadn't toilet paper and towels. Finally I got 1 towel for two of us. The bathroom looked awful. Hairs everywhere. The sink wasn't cleaned. The floor wasn't hoovered and cleaned. I took pictures about the corridor. I do NOT recommend this hotel for anyone at all!
Stayed 2 nights in Jul 2017

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yuck

Room was dirty, tv didn't work, wifi not avilable in room, several lights out, including the elevator. Way too expensive for quality of room. Didn't expect the Ritz,but did expect it to be clean and orderly. Recommendation to others - Avoid!

2/10 Terrible

Shiela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory.

1. It's not automatic that they will give you a towel. 2. Seems that the room was cleaned a year ago. 3. First floor is near a busy noisy street so it's hard to sleep.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never more

First night - no towels, had to ask at reception. Strong tobacco smell. Big room with many beds, one of the windows can not be locked. Cool and noisy night. Asked for change. Were promised "the best room at the hotel". Tiny room with the same strong tobacco smell. Dirty bathroom, lamp in the corridor absent. In the morning - no hot water. No breakfast. We had four nights reservation, but could not stand more then two. Found that the name of the hotel had changed, it is now not only "Cyrus"", but "Bagdad-Cyrus". Well, if you are heavy smoking Bagdad inhabitant - you may like it. It is not really WIENNA hotel any more...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room, please honestly change the name of this place from a hotel. Do not deceive people please. Really terrible.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful awful awful

This probably th worst hotel I have ever seen and it has been reported to the local tourist authority in Vienna.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kedar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

I would never recommend family to stay here. The place looks shady although the receptionist was pleasant something abt the place is not right. There was also police there when we visited. We were given a hostel kind of room which we did not know about. In the freezing cold of austria this room did not have heater and we almost freeze in the night after paying $100 for one night!! This should not be for more than $45. The room is not clean and bathroom not usable.The doors does not have latch so we did not feel safe in the night.so all n all its a hostel and not a hotel. Families should stay away from this hostel.

4/10 Poor

Salem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to stay in this hotel for most of my trips to Vienna. This time was different, it was not as usual . I was told that the management has changed. changed to the worse. No breakfast any more, services is not as it was , rooms condition not as usual, wifi not good , TV not clear with less stations. the only thing good left for this hotel is its location.

2/10 Terrible

Rola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient as very cheap

Bad experience especially about the cleanliness as room facilities and bathroom are awfull dirty from long time

2/10 Terrible

Franci

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean hotel

For sure not again in this hotel.

4/10 Poor

Dor and May, SCOTLAND

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Happy Squalor Dwellers? You'll Feel at Home!

I have already emailed Expedia AT LENGTH about Hotel Cyrus so do not wish to use my valuable home time in long repetition. I added our review of the hotel to our KLM experience, which was, as always very favourable. You can use all or any part of that earlier posting. It is all valid!!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Ashim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap but shabby room

The place was cheap, but unclean, with broken furniture, the room was full of flies, and the bed was uncomfortable with an ancient mattress. The TV didn't work either.

8/10 Good

David, Hooper, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable Hotel

Enjoyed my stay and is close to the Metro system. The only thing this Hotel could use is in room air conditioning.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Nice hotel next to Keplerplatz (nice location)

Close to city center and metro stations. Unfortunately the cleanliness of the room was terrible. For a few days and given the low price, it could be recommended.

6/10 Okay

Becky, Surrey

Liked: Room comfort

Nice room, conflicting information.

My booking assured my room was secure. When I arrived in was put in a large room as no singles were left. I was told I would need to swap back over tomorrow but no details of a time. Whilst checking in there were a group on young men in reception, one of which tried to talk to me. He asked the man at reception serving me was my room for one person or two. This is found very disconcerting. I awoke at 8.30am to banging at my door. When I answered it no one was there. At 11.30am whilst I was getting ready, loud banging at the door again. I answer to a woman who looked like a member of the cleaning staff. She was talking in a language I did my understanding with a pen and paper in her hand. When I told her I didn't understand she spoke again but in German. I understood the words "reception" and "geld" meaning money. I told her I paid in advance. I had also given the man on reception when booking in a copy of this paperwork but at no time did he log anything. Once I was ready I went to reception. I spoke with different man. He said I would need to come back in one hour to change rooms. the time was 12.30 and this was starting to waste my day. When I arrived back at 1.30pm another man was at reception. He was very helpful. He said the only other rooms available were not singles so no point in moving me for one night. He was also there when I left the next day. This hotel is 10-15 mins walk from Vienna Hauptbahnhof station depending on your pace.

2/10 Terrible

Radovan, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run away from this hotel!!Don't stay in this hotel

I got to the hotel with my family and got room that was disgusting, dirty, moldy. Blankets were not changed from previous night. Had to go to different hotel. They promised to send refund to Hotels.com but never did and declined any requests for refund. Don't stay in this hotel. This the worst experience I ever had in any hotels in my life.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in poor condition with broken shower and cupboards. There was hair around the room and stains on walls and ceilings. Although advertised as non smoking it most definitely was smoking which was foul and you could not get away from the smell as it came through the vents from other rooms.