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Santana Hotel & Spa

4.0 star property
4-star spa hotel near Vila do Conde Aqueduct, connected to a shopping center

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Photo gallery for Santana Hotel & Spa

Indoor pool, open 10:00 AM to 8:00 PM, sun loungers
Buffet
Food and drink
Lounge
Coffee and/or coffee maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Pool
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

Map
Monte Santana - Azurara, Vila do Conde, 4480-188
  • Praca da Republica
    ‪7 min walk‬
  • Vila do Conde Aqueduct
    ‪8 min walk‬
  • Vila do Conde Beach
    ‪20 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪14 min drive‬

Room options

View all photos for Double Room, Balcony, River View

Double Room, Balcony, River View

Double Room, Balcony, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Balcony, River View

Twin Room, Balcony, River View

Twin Room, Balcony, River View

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (With extra Sofa bed)

1 bedroom, minibar, in-room safe, individually decorated

Twin Room (With extra Sofa bed)

  • River view
  • Sleeps 3
  • 2 Twin Sofa Beds OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, individually decorated

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, individually decorated

Triple Room

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

About the area

Vila do Conde

Heart of Vila do Conde.Within a 10-minute walk of the hotel, you'll find Vila do Conde Aqueduct and Praca da Republica. Vila do Conde Beach and Casino da Povoa are also within 3 miles (5 km).

What's nearby

  • Praca da Republica - 7 min walk - 0.6 km
  • Convento de Santa Clara - 7 min walk - 0.6 km
  • Vila do Conde Aqueduct - 8 min walk - 0.7 km
  • Vila do Conde Beach - 20 min walk - 1.7 km
  • Casino da Povoa - 5 min drive - 4.8 km

Getting around

  • Santa Clara Station - 12 min walk
  • Barrimau Station - 19 min drive
  • Porto Airport (OPO) - 22 min drive

Restaurants

  • ‪O Mestre - ‬9 min walk
  • ‪Dona Maria Pregaria - Vila do Conde - ‬9 min walk
  • ‪Villazur - ‬10 min walk
  • ‪Romando Sushi Caffè - ‬9 min walk
  • ‪Rio by Paulo André - ‬9 min walk

About this property

Santana Hotel & Spa

4-star spa hotel near Vila do Conde Aqueduct, connected to a shopping center
Santana Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Santana Hotel & Spa. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 4-star Vila do Conde hotel.

  • 75 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2002
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Santana Hotel & Spa offers 75 accommodations with minibars and safes. Each accommodation is individually decorated. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Vila do Conde hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Santana SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12.50 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Grab bar near toilet
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 17.5 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately EUR 12.50 for adults and EUR 7.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 17.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guests are charged a EUR 10 deposit per room for use of towels and bathrobes in the spa.
Guests are required to wear swim caps in the pool.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santana
Hotel Santana Vila do Conde
Santana Vila do Conde
Santana Hotel Vila do Conde
Santana Hotel Spa
Santana Hotel & Spa Hotel
Santana Hotel & Spa Vila do Conde
Santana Hotel & Spa Hotel Vila do Conde

Santana Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 553 reviews
Rating 8 - Good. 242 out of 553 reviews
Rating 6 - Okay. 100 out of 553 reviews
Rating 4 - Poor. 40 out of 553 reviews
Rating 2 - Terrible. 18 out of 553 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rogerio, Toronto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, but needs updating
Stayed 1 night in Sep 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Jun 2024

6/10 Okay

Christopher

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is far from 4 stars and has seen better days. There was mould and moss in the pool area, broken floorboards in the hallway, cracks and peeling paint in the room, and more issues.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place with modern fixtures and a nice breakfast. Dinner was excellent.
Stayed 1 night in May 2024

4/10 Poor

Hugh

Stayed 1 night in May 2024

8/10 Good

Jim, Sugar Land

Liked: Cleanliness, amenities, property conditions & facilities
Good location close to the Coastal Camino. General facilities were good. My room had a couple of walk areas that looked wet from water leak. Room service did not make my room till after 4pm I asked the front desk to make it at 3pm and was waiting in their gym for it to be made. 4pm and it’s still not made. Quite unusual.
Stayed 2 nights in Mar 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Joao

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Inês

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was my second time in this hotel, and it still is as lovely as I remembered!

4/10 Poor

Wayne

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great view over the city and the river. The hotel itself is interesting, but the rooms and corridors need to be refurbished. The room door was not opening properly, we had to shoulder push for it to open, and there were a few thing in the bathroom that were broken.
Stayed 1 night in Jun 2021

8/10 Good

Julian

Business traveller
Liked: Staff & service

Decent stay - thank you.

I was here for 15 nights on business. Considering the Covid-19 crisis, the hotel and staff has done well to provide a decent service. Thanks guys.
Stayed 15 nights in May 2020

10/10 Excellent

Joana, Vila do Conde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. Unfortunetly the period of my visit have a lot of turists and I prefer less people. But the rest all things are good.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely views and a short walk into the town centre. Staff friendly and helpful. Good facilities in a relaxing atmosphere.
Stayed 1 night in Nov 2019

8/10 Good

João, Braga

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is amazing (although a car is highly recommended) and the staff is very nice and helpful. The breakfast is ok (it has variety and acceptable quality), lunch could be better (I only had lunch once though) and the dinner was too expensive for me. About the room I stayed, there were a lot of stains on the carpet and ocasional unwanted dust but it was comfy and pleasant overall. The spa works as it was supposed to.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has not been maintained well.... dirty and stained carpets in the room, pilling off paint, dirty walls and windows, bathroom lock did not work and the mirror wasn’t clean. We had to get our own pillows from the closet since the bed was not prep-ed. I will never stay here again. This hotel doesn’t deserve to be 4stars. I wonder how they were able to keep the ratings based on current conditions. 2stars maybe.
Stayed 1 night in Sep 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Good stay

The hotel does need some attention with little things like lightbulbs and switches etc but very clean and comfortable. Shame you have to wear a swimming cap in the pool and jacuzzi but this is probably same in most hotels out there. Breakfast was good and reception were really friendly and helpful.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

8/10 Good

Simon, london

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel on the hill

The room had two single beds and a second double bed in an adjacent room. The single beds are perfect, really comfortable. There is a lovely view of the river and bridge from the room but no balcony and the window doesn't open which was disappointing. The bathroom was clean and had a powerful shower with toiletries, towels and water provided, and there was a fridge in the room. Breakfast is buffet style and large and highly recommended. The gym is small but good, but the pool requires you to but a swimming cap for 5 euros which is a big extra price for a free to use facility. They should hire them for free if required! The negatives: Our room had a lot of stains on the carpet throughout the room. The hallway leading to the room is really uneven which bulges throughout the carpet. There is no stairs to the reception only a very small, very hot and slow lift. A room 2 down from ours was playing really loud music after midnight so I complained to reception who were apologetic but didn't seem to do anything about it. Ps the hotel is up a large hill so some people may struggle to enter if walking.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localizacao é fantastica e os funcionarios muito simpaticos
Stayed 3 nights in Jul 2019

8/10 Good

Sharon, Ireland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very helpful. Some parts of the property a bit dated
Stayed 3 nights in Apr 2019

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checkin

The checkin was very friendly and helpful
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I heard a lot of noise during the night, so I couldn't sleep well.
Stayed 2 nights in Jan 2019