Ratings based on 509 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 8, 2024 on Expedia
très non sejour et staff de très haut niveau
Comment from Hotel Management
Feb. 8, 2024 by Léa, Hotel Management
Bonjour Raphael, Nous sommes ravis de lire votre satisfaction concernant votre séjour et notamment notre personnel. Au plaisir de vous accueillir au Campanile de Saint Etienne Villars lors de votre prochain passage dans la région!A votre disposition, je vous souhaite une belle journée.Cordialement.Léa
3 out of 5
by A traveller

2 nights rip-off

Posted Sep. 24, 2023 on Hotels
Not worth the money and in an industrial estate not close to anything
Comment from Hotel Management
Oct. 10, 2023 by Léa, Hotel Management
Good morning,Indeed we are in Villars so it goes without saying that we are not in the city center of Saint Etienne.We look forward to welcoming you after our work in our magnificent premises.Beautiful day,Sincerely.Lea
4 out of 5
by A traveller

Posted Sep. 24, 2023 on Expedia
Good for rugby breakfast was fine no close spots other than McDonalds to eat at
Comment from Hotel Management
Oct. 10, 2023 by Léa, Hotel Management
Hello Brent,We are delighted that you enjoyed your stay with us. There is a restaurant called "Les Cinq Terres" which is a stone's throw from the hotel, in addition to the McDonald's.Hoping to see you again soon at the Campanile of Saint Etienne Villars.Beautiful day,Sincerely.LeaHello Brent,We are delighted that you enjoyed your stay with us. There is a restaurant called "Les Cinq Terres" which is a stone's throw from the hotel, in addition to the McDonald's.Hoping to see you again soon at the Campanile of Saint Etienne Villars.Beautiful day,Sincerely.Lea
3 out of 5
by A traveller

Posted Jul. 24, 2022 on Expedia
We stopped for the night on the way to the south of France. Very convenient location just off the motorway. Clean premises. Enclosed parking lot is a plus given lots of people stop on the way with cars full of luggage that are obvious targets for break-in’s. This is a US motel style property. All the rooms have one large window that faces the outdoor corridor used to access the rooms. There is an electric rolling metallic shutter to make the room dark at night. The shutter in the room we stayed in was inoperative and stuck half open. As a result the room was lit through the night by the parking lot lights and then the light of dawn. We notified staff at breakfast, who just said thank you for letting us know, we will get it fixed.
Comment from Hotel Management
Jul. 25, 2022 by isabelle, Hotel Management
Hello Sir, We are really sorry that our services did not meet all your expectations. Know that we are very attached to the comfort and well-being of our guests, so thank you for letting us know about this inconvenience. However, we hope to welcome you again in our establishment. Sincerely,
4 out of 5
by A traveller

Posted Nov. 20, 2021 on Hotels
Comment from Hotel Management
Nov. 26, 2021 by Héléna, Hotel Management
Bonjour Madame, Nous vous remercions pour votre note.et somme ravis de voir que votre séjour vous à plu. Au plaisir de vous revoir prochaine a Campanile, Bien cordialement Héléna
5 out of 5
by A traveller

Posted Nov. 20, 2021 on Expedia
Friendly hospitable and comfortable
Comment from Hotel Management
Nov. 26, 2021 by Héléna, Hotel Management
Dear Sir, Thank you very much for your mark and your comment ! In pleasur to see you again in Saint-Etienne ! Best regards,
4 out of 5
by A traveller

Posted Jun. 28, 2020 on Hotels
Comment from Hotel Management
Jul. 1, 2020 by aurélien , Hotel Management
Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.
5 out of 5
by A traveller

Posted Jun. 9, 2019 on Expedia
Comment from Hotel Management
Aug. 3, 2019 by LA RECEPTION, Hotel Management
Cher client, nous vous remercions pour votre évaluation et c'est avec plaisir que nous vous accueillerons de nouveau dans notre établissement. F. Directrice
4 out of 5
by A traveller

good work based hotel

Posted May 28, 2019 on Hotels
good work based hotel
Comment from Hotel Management
May 29, 2019 by aurélien , Hotel Management
thank you , we hope to welcome you soon again Best regards
4 out of 5
by A traveller

Posted Mar. 26, 2019 on Expedia
good hot shower. another teabag and a bit more toilet roll would have been nice.