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Bitter End Yacht Club

Hébergement 3.5 étoiles
HĂŽtel 3,5 Ă©toiles sur la plage avec 2 restaurants

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Galerie de photos de l’hĂ©bergement Bitter End Yacht Club

Marina Loft | Terrasse/patio
Extérieur
Marina Loft | Aire de séjour
Vue depuis l’hĂ©bergement
Marina

Avis

9,0 sur 10 – 
Merveilleux

Commodités populaires

  • Bar
  • DĂ©jeuner disponible
  • RĂ©ception ouverte 24 heures
  • Buanderie
  • Service aux chambres
  • Entretien mĂ©nager

Explorez la région

Afficher sur la carte
North Sound Road, Virgin Gorda
  • Bitter End Gardens
    â€Ș4 min Ă  pied‬
  • Oil Nut Bay Beach
    â€Ș16 min en voiture‬
  • Leverick Bay Marina
    â€Ș17 min en voiture‬
  • Tortola (EIS-Terrance B. Lettsome Intl.)
    â€Ș84 min en voiture‬

Options de chambre

Afficher toutes les photos pour ce type de chambre : Chambre luxueuse

Chambre luxueuse | 1 chambre, coffre-fort, fer et planche Ă  repasser, Wi-Fi

Chambre luxueuse

  • Vue sur l’ocĂ©an
  • 3 personnes
  • 1 trĂšs grand lit

Afficher toutes les photos pour ce type de chambre : Chambre luxueuse

Chambre luxueuse | 1 chambre, coffre-fort, fer et planche Ă  repasser, Wi-Fi

Chambre luxueuse

  • Vue sur l’ocĂ©an
  • 2 personnes
  • 1 trĂšs grand lit

Afficher toutes les photos pour ce type de chambre : Marina Loft

Marina Loft | Aire de séjour

Marina Loft

  • 28 mÂČ
  • Vue sur l’ocĂ©an
  • 2 personnes
  • 1 trĂšs grand lit

À propos du quartier

North Sound

Sur la plage.À 5 minutes de marche de hîtel, vous trouverez Prickly Pear National Park et Bitter End Gardens. Oil Nut Bay Beach se trouve à 4,7 km.

À proximitĂ©

  • Bitter End Gardens - 4 min Ă  pied - 0.4 km
  • Oil Nut Bay Beach - 16 min en voiture - 3.6 km
  • Leverick bay - 17 min en voiture - 4.2 km
  • Leverick Bay Marina - 17 min en voiture - 4.2 km
  • Les baths (rochers) - 30 min en voiture - 16.3 km

Restaurants

  • Saba Rock
  • Jumbies Bar @ Leverick Bay
  • Sugarcane
  • Chez Bamboo
  • Reef House

À propos de cet hĂ©bergement

Bitter End Yacht Club

HĂŽtel 3,5 Ă©toiles sur la plage avec 2 restaurants
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Have fun in the sun at Bitter End Yacht Club with summer activities like snorkeling, scuba diving, and windsurfing.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge.

This 3.5-star Virgin Gorda hotel is smoke free.

  • 10 guestrooms or units
  • 2 dining venues
  • Built in 2024
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • 1 conference room
Bitter End Yacht Club possÚde 10 climatisées dotées de : coffre-fort et séchoir à cheveux. Les chambres ont un balcon. Les commodités suivantes sont à la disposition des clients dans les chambres : réfrigérateur et cafetiÚre-théiÚre. La salle de bain comprend : douche. De plus, les chambres comprennent fer et planche à repasser et ventilateur de plafond. Commodités fournies sur demande : changement des serviettes (sur demande) et changement de la literie (sur demande). L'entretien ménager est assuré tous les jours. La rénovation de toutes les chambres s'est terminée en novembre 2024.

Langues

Anglais

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CommoditĂ©s de l’hĂ©bergement

Internet

  • Disponible dans toutes les chambres : Wi-Fi
  • Vitesse du Wi-Fi dans la chambre : 25 Mb/s ou plus

Stationnement et transport

  • Aucun stationnement sur place disponible
  • Service de navette aĂ©roportuaire aller-retour (supplĂ©ment) offert entre 7 h et 20 h selon un horaire fixe
  • Navette entre l’hĂŽtel et la gare maritime (supplĂ©ment)

Repas et boissons

  • DĂ©jeuner Ă  emporter offert tous les jours de 7 h Ă  11 h 30 moyennant des frais de 50 Ă  150 USD par adulte et de 35 Ă  75 USD par enfant
  • 2 restaurants
  • CafĂ© et thĂ© dans les espaces communs
  • Pique-niques privĂ©s
  • Repas en couple ou privĂ©s
  • Un bar sur la plage
  • Un bar-salon

Activités

  • Bateau Ă  moteur
  • Bateau et rames
  • Boutiques de crĂ©ateur
  • Club de plage gratuit
  • Club pour enfants gratuit
  • Équipement de sports aquatiques
  • Excursions en bateau
  • Kayak
  • Magasinage
  • Motomarine
  • PĂȘche
  • Planche Ă  voile
  • PlongĂ©e avec masque et tuba
  • PlongĂ©e sous-marine
  • Sentiers de randonnĂ©e/de vĂ©lo
  • Surf Ă  pagaie
  • Voilier
  • Volleyball de plage
  • Yoga sur la plage

Accessibilité

  • Si vous avez des besoins particuliers en matiĂšre d’accessibilitĂ©, veuillez communiquer avec l’hĂ©bergement Ă  l’aide des renseignements contenus dans la confirmation reçue aprĂšs la rĂ©servation.
  • Aucun ascenseur
  • Navette aĂ©roportuaire accessible en fauteuil roulant

Commodités de la chambre

Salle de bain

  • Douche
  • Papier de toilette
  • Salle de bain privĂ©e
  • Savon
  • SĂ©choir Ă  cheveux
  • Serviettes fournies
  • Shampooing

Repas et boissons

  • CafetiĂšre-thĂ©iĂšre
  • Guides des restaurants
  • RĂ©frigĂ©rateur
  • Service aux chambres restreint
  • Service de champagne

Autres

  • Climatisation
  • Coffre-fort
  • Fer et planche Ă  repasser
  • Ventilateur de plafond

Politiques

Arrivée

Arrivée de 16 h à à tout moment
Âge minimal pour l’enregistrement : 21 ans

DĂ©part

L’heure limite de dĂ©part est midi.

Instructions spĂ©ciales pour l’enregistrement

Les clients doivent se rendre à l'hébergement par bateau. Ils doivent communiquer avec l'hébergement au moins 24 heures au préalable en utilisant les coordonnées fournies avec la confirmation de leur réservation.
Cet hĂ©bergement assure le transport de ses clients depuis le terminal des traversiers et l’aĂ©roport (un supplĂ©ment peut ĂȘtre exigĂ©). Pour organiser le transport, les clients doivent communiquer avec l’hĂ©bergement (72 heures avant l’arrivĂ©e) en utilisant les coordonnĂ©es fournies dans la confirmation de rĂ©servation.
Les clients recevront un courriel dans les 10 jours avant l’arrivĂ©e contenant les instructions relatives Ă  l’arrivĂ©e. Le personnel de la rĂ©ception accueillera les clients sur place.

RĂ©novations et fermetures

Cet établissement est fermé du 31 juillet 2025 au 22 octobre 2025 (ces dates ne sont pas définitives).

MĂ©thodes d’accĂšs

Portier

Animaux de compagnie

  • Les animaux ne sont pas acceptĂ©s.

Enfants et lits supplémentaires

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.

Types de paiement

Renseignements importants

Frais

Les clients devront payer les frais suivants Ă  l’établissement :

  • Frais de service : 18 %

Nous avons indiquĂ© tous les frais dont l’hĂ©bergement nous a fait part.

Extras en option

Les frais et les dĂ©pĂŽts indiquĂ©s ci-dessous seront facturĂ©s au moment de l’octroi du service, de l’arrivĂ©e ou du dĂ©part.

  • Prix du dĂ©jeuner Ă  emporter : entre 50 USD et 150 USD par adulte et entre 35 USD et 75 USD par enfant
  • Service de navette aĂ©roportuaire : 450 USD par personne (aller-retour)
  • Navette - enfant : 150 USD (aller-retour), (de 6 Ă  12 ans)

Cette liste n’est peut-ĂȘtre pas complĂšte. Les montants des frais et des dĂ©pĂŽts peuvent changer et pourraient ne pas comprendre les taxes.

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Âge minimal requis pour l’enregistrement dans cet Ă©tablissement durant la semaine de relĂąche : 21 ans
Cet hĂ©bergement accepte les cartes de crĂ©dit. L’argent comptant n’est pas acceptĂ©.
Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e. Aucun stationnement sur place. L’ñge minimal pour l’enregistrement dans cet Ă©tablissement durant la semaine de relĂąche est de 21 ans. Cet Ă©tablissement accepte la carte Visa, la carte Mastercard, la carte American Express, la carte Discover, la carte JCB International et la carte Eurocard. L’argent comptant n’est pas acceptĂ©. 

À noter

  • Jusqu’à 4 enfants de 1 an et moins sĂ©journent gratuitement dans la mĂȘme chambre que leur partent ou tuteur s’ils utilisent les lits en place.

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Avis pour Bitter End Yacht Club

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’aprùs 32 avis sur 46.
Note de 8 – Bien, d’aprùs 9 avis sur 46.
Note de 6 – Acceptable, d’aprùs 1 avis sur 46.
Note de 4 – MĂ©diocre, d’aprĂšs 3 avis sur 46.
Note de 2 – Terrible, d’aprùs 1 avis sur 46.

9,0/10

Propreté

9,0/10

Service et personnel

8,6/10

État et installations de l’hĂ©bergement

Avis

10/10 – Excellent

Jorge, Puerto Rico

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

perfect spot

it was amazing; the spot the beaches, the staff, the wifi and the activities are out of this world.
Séjour de 4 nuits en juin 2017

8/10 – Bien

gil, ct

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Beautiful facility. The beaches can be better.

The place is beautiful and the staf is friendly but the bar drinks are really water down .I fell like this was a all inclusive cheap place but is not.
Séjour de 3 nuits en juillet 2017

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Beautiful Views!!!

Beautiful location and great staff. The views amazing!!! Lots of water sports to embrace and a great quiet get away. Let's you revitalize yourself while providing engagement in water activities. Snorkeling, sailboating, and surrounding beauty. Highly recommend.
Séjour de 5 nuits en juin 2017

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Amazing hidden gem.

This is an amazing property- was thrilled to be able to enjoy for a few days. Service is super, rooms are very rustic- your own hut. The food and drinks were great. Lots of things to do in the area- the Baths, snorkeling, sailing, kite surfing.

10/10 – Excellent

Bryan, SC

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Very cool artistic rooms with great views

Love the resort, make sure you get the water sport package

10/10 – Excellent

B1948, Boston

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Excellent resort. Exceeded my expectations.

There are too many positives to mention. Only negatives - the facilities are quite spread out and food quality can vary considerably. The pool and pub are a long walking distance from the rooms - not a problem if you overindulge in food and beverage. We found that sometimes the dinners are exceptionally good and sometimes not so much. This was particularly true of the meat but the fish was always outstanding.

10/10 – Excellent

Maria

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Worth every single penny, Amazing hotel!! SUPERB

Most Amazing Hotel we ever stayed, is a bit pricey but is worth every single penny. Staff was incredible, from the front desk to restaurant, to young people who assist with all the included water sports. This hotel is the most incredible place we ever stayed, the rooms were amazing, the view from the room was incredible, the activities included were a huge plus, we always had something to do, they took care of every single detail in our stay. I couldnt have asked for anything else, this hotel exceeded all of our expectation and more. I would say again, this place is worth every single penny, you will not be disappointed. I went with my 2 daughters and this was the highlight of our island hoping adventure.

10/10 – Excellent

Meeech, Va.

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Great stay!

We moored a sailboat in the harbor and rented two rooms at the hotel. The staff were especially friendly and helpful and the grounds beautiful. Our room was clean and had the best view of any hotel I have ever stayed. Overall a great experience.

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Paradiesisches Resort

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

A Paradise!!

Beautiful hotel, and a beautiful experience. Great!

10/10 – Excellent

Maria, San Juan PR

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Paradise

Great customer care, really nice staff, breathtaking views. Paddleboard yoga was GREAT!!!

10/10 – Excellent

Kjetil, Bergen

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Magnificent

Just a terrific place!

8/10 – Bien

Warren, Georgia

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Rustic beach water sports resort

Very relaxing, great water views with constant wind keeping temps very comfortable even in the first week of June. Great assortment of sailboats, kiteboarding, snorkel and diving trips available. Special dinners and individual sailing or fishing trips can be arranged. Staff is very friendly. Great place to disconnect if you want.

10/10 – Excellent

Kent, Washington DC

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Wonderful property that always delivers

This is a wonderful property that provides both a multitude of activities for those looking to keep busy and play but also provides areas to relax and unwind. The strengths of the property include: - Well appointed and clean rooms that provide great views. Deck chairs and hammock are great opportunities to relax and view the wonderful scenery. - Hotel staff and very nice and helpful. Our group needed assistance with flights, car rentals and boat transfers - the front desk team was very helpful each time. - Food at the restaurants was very good. Menus are somewhat limited, but offer several options for all types of diners. Breakfast buffet was good and provided many options. Wine list options at the Pub and Pool bar are very limited - management might consider making some other options available. - Activities - lots of fun and exciting things to do. The activity schedule is excellent and one could spend all day keeping busy (hiking, snorkeling, kite board, sailing, kayaking, swimming, birding, scuba, dancing, etc.). Besides these activities, ferries provide access to other small islands for exploring. - Attitude - casual, not stuffy - which is wonderful. - The property hosts many return visitors which says much about the overall service, quality, and guest enjoyment.

4/10 – MĂ©diocre

Lauren, Miami Beach, FL

Points forts : Confort de la chambre
Points faibles : Service et personnel

Save yourself the disappointment and stay at Saba

Save yourself the disappointment and stay at Saba Rock instead. I paid $600/ night for this so my expectations were high, as they should be at this price point. The hotel staff was the most unhelpful I have encountered probably anywhere. Any request was replied to with a NO and a bad attitude. I was unable to even get vegetables with my meals for the first 4 days. Finally on the 5th day vegetables appeared. They had them all along but the waitresses couldn't be bothered to accommodate a guests request. I poured my own water at meals. Upon arrival I requested some bottled water in the room and it took a 20 minute argument to actually get them to agree to provide it. I also asked for extra toilet paper and for that I was also told no and it never appeared. The ferry was an hour late picking me up so I arrived as the dinner time was endings, so after an entire day traveling was unable to get dinner on arrival (or bottled water as described above). It's a beautiful location but they need to do a lot of work to bring this up to an acceptable level of service for their price point. The property needs updating as well. I went over to Saba Rock the last night and could not have been more pleased. Excellent menu and wine list, and exceptional service. Stay at Saba Rock instead, its half the price and triple the service. Oh, there was no water pressure in the shower either so it was pretty difficult to wash my hair.

8/10 – Bien

Kirby, Seattle

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Bitter End = Perfect Honeymoon

Wonderful honeymoon. Bitter End is the perfect remote escape. The all inclusive package is incredible considering you can spend up to $150 nightly on dinner and all of our "water activities" were included providing endless fun with the sun without creating a huge entertainment bill.

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Perfect place for a romantic get away

This is a perfect place for a romantic get away, especially if you like to sail. It is a beautiful location and everything was wonderful.

10/10 – Excellent

John, Northern VA

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Our 5th BEYC Stay - Beautiful, Sailing, Boating

This was one of our best vacations in memory. We sailed our brains out. We motored to deserted beaches, we drank lots of rum and wine, we swam and floated around in the ocean water, enjoyed the beaches and pool, ate great food, enjoyed the 'to die for' scenery, and were very well served by the staff. At 40 years old, BEYC is a mature venue, but we don't go there to sit in the room and admire the furnishings. It's clean, plenty roomy, and totally functional. The well-maintained rooms have seen upgrades or improvements many times, and they are not far off the quality of other rooms that we booked at other BVI resorts on previous trips. Not every room is air conditioned, so make sure you are booking the room that you want. We prefer the A/C during the summer months to lower the humidity in the room, but the constant ocean breezes may be all you need, especially in the winter. BEYC has made some improvements over the years; they now have digital safes in the rooms so we didn't have to use the safe deposit boxes at the registration desk, and they added a seaplane dock that is mostly used in the winter. You get hardwood floors at BEYC, no Italian marble, no crystal chandeliers. Our previous four experiences at BEYC were also excellent, so BEYC has a pretty good track record from our viewpoint.

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

great honeymoon

Stayed there on our honeymoon. Beautiful setting, wonderful and helpful staff, great activities. On-site spa had unfortunately closed and would be more convenient if open, and room service would be nice option, but otherwise amazing! We'll go back!

10/10 – Excellent

Tere, Puerto Rico

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

A Tropical Paradise

Everything was great... We will be back with our kids.

10/10 – Excellent

Katherine, Neptune Beach, FL

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Honeymooners

We stayed here for our honeymoon in early May and it was beyond perfect. Room: the wood 'huts' are so neat- we stayed in one of the highest ones which had amazing views. We loved the open air aspect and feeling the trade winds blowing in at night. Our shower overlooked the balcony and north sound, so cool. Very clean, mini fridge is great, and the mini bottle of Mount Gay Rum left in there for us was also very nice. The restaurants: Amazing fresh food at every restaurant and every meal. We could not have been more impressed or happier with the changing menu nightly at the clubhouse, with Anegada lobster being kept on every night which was so good! The key lime pie for dessert was the best! The bars: great drinks, great views, great staff. Bartenders were so friendly, we loved Aline. Reasonable prices. Excursions: the best part, we enjoyed snorkeling, sunset cruises, trip to Anegada, the Baths, best of the BVI's and more. Kinto and Jaye were so great to us, along with everyone else. Watersports: we loved using the paddleboards, windsurfing, and taking out the boston whalers. All the staff was so helpful and friendly and made it very easy to get out on the water. Overall, this is the best honeymoon we could have imaginged. The staff did so much to make us comfortable, put us in a room with amazing views, were so friendly, helpful, and made a point to know our names and always say hi and ask how we were. BEYC is seriously an amazing place to vacation!

10/10 – Excellent

Don , Upstate New York

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

There are many options for fun.

I like to fish and usually go to a lodge with far fewer amenities; The Bitter End is one of the few top resorts where one can fish the flats for bone fish and other species and finish the day with an elegant dinner. The other water activities were also very accessable as well and the staff very accomodating. We had a meal plan and at first I concerned because it did'nt look as extravagent as a different high end resort we have stayed at numerous times. I was pleasantly surprised howerever, that the quality and ingredients and preparation was excellent every meal. The ambience is not totally themed but rather eclectic. It is a mix of traditional seaport with a carribean flare. The other guests seemed friendly and not at all uptight which you can sometime run into when people are trying to unwind . There were some children who all seemed very well behaved.

2/10 – Terrible

Diane, New Smyrna Beach

Points faibles : Propreté, service et personnel et confort de la chambre.

WOKE UP WITH A LARGE DEAD RAT NEXT TO MY BED!!!!!!

Paid over $1,500 for 2 nights. Was supposed to have a beautiful ocean view as shown in the pictures. Ended up with just opposite. The view was completely obstructed with trees. Tried to straighten this out with the front desk, who was VERY, VERY RUDE and could care less, and then just decided just to remain where we were as we had been waiting from 11 a.m. until 4:30 for the room to be ready and had wasted half the day! Also told upon checking in there was a stomach virus spreading throughout the resort and to wash our hands frequently. Not a great way to start out a vacation! Fortunately we did not get it, but definitely made us nervous the whole time. To top things off, the second night I AWOKE TO FIND A LARGE DEAD RAT NEXT TO MY BED!!!! Travel frequently and have never encountered anything like that ever! Was given a $200 credit by the hotel, which I definitely feel was not enough! Never even an apology for the rat, just and ewwww! Obviously, THIS HOTEL TURNED OUT TO BE A HUGE DISAPPOINTMENT!!!!!!! It's unfortunate because I was really looking forward to staying here and it is a very pretty location. I think the hotel might want to look into whether a rat infestation may be causing people to get sick there!

4/10 – MĂ©diocre

R&J, New Jersey

Points forts : Service et personnel, Ă©tat et installations de l’hĂ©bergement
Points faibles : Propreté, confort de la chambre

Disappointed.

No TV or wi fi in room. No locks on doors or patio doors, no safes except in main house quite a distance from room. Lights dim on walkways (they give you little flashlights), room was old, needed power washing, full of noseum bugs which management said they would get rid of, but never did, the netting was missing in the shower so lots of mosquitos, rooms in need of updating for prices charged. The food was good but menu did not change for the 6 days we were there. When I complained about not knowing about no tv or wi fi I was told that they do not say they have TV! The hotel is remote and only way to access anything is to take a ferry to main location. The trip going there was 13 hours and a ferry ride on very rough seas, with 8 foot swells and pounding every mile of the way. The trip home was good, and ferry rides were pleasant. Just not knowing any of this was disappointing. Did not know that different packages included watersports, so we wound up paying high prices as watersports were not included in package. Very costly vacation..

10/10 – Excellent

Lisa, McKinney TX

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Bitter End Yacht Club

Great place for a respite from the real world. Isolated. Lots to do. Virgin Gorda is beautiful. I've been throughout the Virgin Islands and this was my favorite spot.