Note fondée sur 331 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2024 sur Wotif
Great location for people visiting the hospital.
Commentaires de Gestion de l’hôtel
13 mars 2024 par ASHAH, Gestion de l’hôtel
Hi TenilleThanks for time & lovely feedback..Cheers
par un voyageur
Publié le 27 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
21 mars 2024 par Manager, Gestion de l’hôtel
Hi Annette,Thanks for your time & feedback.Looking forward to weloming you all again.Cheers
par un voyageur
Publié le 8 févr. 2024 sur Wotif
Convenient location close to shopping area and eateries.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Team at Best Western Amabssador Motor Inn & Apts., Gestion de l’hôtel
Hi Ken,Thank you for taking the time to share your feedback with us. Looking forward to welcoming you all again.Cheers and Safe Travel,
par un voyageur
Publié le 31 janv. 2024 sur Expedia
On check in fridge still had food in it and was dirty but staff were very quick to fix up. First night bed was awful lumpy and hard but after telling staff Leanne was wonderful and added an underlay that was excellent and fixed problem and I was able to sleep second night.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Ashah, Gestion de l’hôtel
Hi Debbie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced upon check-in regarding the condition of the fridge. Your concerns have been addressed with our housekeeping team to ensure that such oversights are not repeated in the future.We're glad to hear that our staff, particularly Leanne, was able to promptly assist you with the issues you encountered with the bed. Providing a comfortable and enjoyable stay is our top priority, and we're pleased that Leanne's assistance with adding the underlay resolved the matter for you, allowing for a restful night's sleep.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a flawless experience on your next visit.Warm regards,Team at Best Western Amabssador Motor Inn & Apts.
par un voyageur de Manly
Publié le 26 janv. 2024 sur Expedia
Excellent overnighter
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Ashah, Gestion de l’hôtel
Hi Con,Thank you for taking the time to share your feedback with us. Looking forward to welcoming you all againWarm regards,
par un voyageur
Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Team at Best Western Amabssador Motor Inn & Apts., Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. Looking forward to welcoming you all again.Cheers..
par un voyageur
A nice motel otherwise.
Publié le 15 janv. 2024 sur HotelsThe only criticism I have is that the shower has the tap directly under the shower nozzle. When I turned the shower on hot water came out and I had to reach through the hot water to adjust the temperature exposing my right arm and torso to hot water. That was unpleasant.
The other thing that bothered me was that I had to write down the full details of my credit card even though I had already paid for the room. The potential for abuse of trust with my banking details is enormous if it ends up in the wrong hands; especially if the details were put into their computer and that was hacked. As a result I have some misgivings about the practice of this particular motel . I would have some second thoughts about recommending the Best Western at Wagga Wagga, NSW.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par AShah, Gestion de l’hôtel
Hi John,Thank you for sharing your feedback on your experience and rating us 10 points.It's unfortunate to hear about the issues you encountered during your stay, regarding the Shower tap which we have no control over as most of the time shower tap are under the shower nozzle built in those days.Additionally, your valid concern about providing credit card details, even after having paid for the room via this third-Party Credit Card Online Booking, we do take the credit card details for Security for incidental & damages as per policy and once your credit card details are taken, we do black out and shred those documents once entered in the system which is encrypted. Your honest feedback can be valuable for both the motel management and potential guests. Consider reaching out directly to the motel with your concerns, as they may appreciate the opportunity to address and improve upon these issues for future guests.Thanks,Cheers.
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Excellent overnight stay
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Team at BW Amabassador Motor Inn & Apts, Gestion de l’hôtel
Hi Guest,Thanks for your time and lovely Feedback.Looking forward to welcoming you all again.Cheers...
par un voyageur
Publié le 21 nov. 2023 sur Wotif
Really nice clean room, great shower water pressure.
Really helpful owners / Managers.
Only issue was pool was out of action, but it did say that when we booked.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Ashah, Gestion de l’hôtel
Hi Jason,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our clean room, great shower water pressure, and found our owners/managers to be helpful during your stay.Pool was closed temporary & locked for cleaning as summer is approcahing.We appreciate your understanding regarding the temporary closure of the pool and we're grateful for your flexibility. Pool back in operation for the enjoyment of our future guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for an even more enjoyable experience in the future.The Team at Best Western Ambassador Motor Inn& Apts.
par un voyageur
Publié le 18 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 nov. 2023 par ASHAH, Gestion de l’hôtel
Thanks fpt you ttime & exceleent feedbackCheers.
