Ratings based on 549 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 17, 2024 on Hotels
by A traveller
Spontaneous get away
Posted Jan. 25, 2024 on HotelsCan’t beat this hotel for the price! The place is old but well maintained and clean. They have a variety of extras like cookies at 7, a high end coffee machine, a wide variety of breakfast options and the location is convenient and quiet.
by A traveller
Posted Dec. 13, 2023 on Hotels
by A traveller
Posted Dec. 4, 2023 on Hotels
by A traveller
Posted Nov. 27, 2023 on Expedia
by A traveller
Posted Nov. 22, 2023 on Expedia
by A traveller
Posted Nov. 16, 2023 on Expedia
Staying at Best Western in Walla Walla WA was for the most part a good experience except at check out, when I entered the front desk area the customer service agent behind the desk was conversing with a women with a baby standing off to the side and continued to converse with the lady while I was waiting. Listening to the conversation, being carried out in front of me I could see this was a personal conversation. When they finished the conversation, the front desk agent then assisted me. I told her I did not appreciate waiting while she carried out her personal conversation. The agent responded with the women she was speaking to worked there and was visiting, and there were other employees that could have helped me. Two other agents came to fron desk area at this time. The agent I was speaking to stood behind them glaring at me. Unprofessional and poor customer service. She could have put her personal conversation on hold and assisted me since she was working and not on a break.
by A traveller
Posted Nov. 13, 2023 on Expedia
Great affordable stay in downtown walla walla near shops, restaurants and tasting rooms.
by A traveller
Posted Nov. 11, 2023 on Hotels
by A traveller
Great place to stay.
Posted Nov. 6, 2023 on HotelsIt was a great stay. We were traveling for a volleyball game. The room was clean, felt safe and the front desk was friendly and helpful. Would stay again.
