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Sofitel Warsaw Victoria

5.0 star property
Family-friendly 5-star hotel near Palace of Culture and Science

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Photo gallery for Sofitel Warsaw Victoria

Reception
Property video
Terrace/patio
Meeting facility
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Krolewska 11, Warsaw, Masovia, 00-065
  • Place, University of Warsaw
    ‪3 min walk‬
  • Place, Palace of Culture and Science
    ‪12 min walk‬
  • Place, Old Town Square
    ‪13 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds (High Floor)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Room, 2 Twin Beds (High Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

9.4 out of 10
Exceptional
(11 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Room, 1 King Bed (Pilsudski Square View)

Luxury Room, 1 King Bed (Pilsudski Square View)

Luxury Room, 1 King Bed (Pilsudski Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • Park view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Pilsudski Square View)

Suite, 1 King Bed (Pilsudski Square View)

Suite, 1 King Bed (Pilsudski Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, soundproofing

Family Room, 2 Double Beds

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed, Kitchenette (Opera)

Luxury Suite, 1 King Bed, Kitchenette (Opera)

Luxury Suite, 1 King Bed, Kitchenette (Opera)

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sauna

Suite, 1 King Bed, Sauna

Suite, 1 King Bed, Sauna

  • City view
  • 122 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Warsaw

City center retreat .With a stay at this Centrum hotel, you'll be steps from Pilsudski Square and Tomb of Unknown Soldier. Saxon Gardens and University of Warsaw are also within half a mile (1 km).

What's nearby

  • University of Warsaw - 3 min walk - 0.3 km
  • Presidential Palace - 5 min walk - 0.4 km
  • Palace of Culture and Science - 12 min walk - 1.0 km
  • Old Town Square - 13 min walk - 1.1 km
  • Old Town Market Place - 15 min walk - 1.3 km

Getting around

  • Królewska 05 Tram Stop - 7 min walk
  • Warszawa Srodmiescie Station - 20 min walk
  • Frederic Chopin Airport (WAW) - 28 min drive

Restaurants

  • ‪Victoria Lounge - ‬1 min walk
  • ‪Lane’s - ‬5 min walk
  • ‪Cafe Bristol - ‬5 min walk
  • ‪Long Bar - ‬3 min walk
  • ‪Batida - ‬4 min walk

About this property

Sofitel Warsaw Victoria

Family-friendly 5-star hotel near Palace of Culture and Science
Sofitel Warsaw Victoria offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Warsaw Victoria. Parking is available for a fee.

This 5-star Warsaw hotel is smoke free.

  • 1 building
  • 368 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sofitel Warsaw Victoria offers 368 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch LED televisions come with satellite channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (PLN 200 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Elevator (45 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Self parking fee: PLN 200 per day
  • Pet fee: PLN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sofitel Victoria
Sofitel Victoria Hotel
Sofitel Victoria Hotel Warsaw
Sofitel Victoria Warsaw
Sofitel Warsaw
Sofitel Warsaw Victoria
Victoria Sofitel Warsaw
Victoria Warsaw
Warsaw Sofitel
Warsaw Victoria
Accor Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw
Warsaw Sofitel
Accor Victoria Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel Warsaw

Sofitel Warsaw Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Marcin

Travelled with partner
Liked: Cleanliness, amenities
I’ve been staying in this hotel for years. Love the location and breakfast. The service is usually very good, but during my recent stay I got a room without working heating. I spoke to the reception twice about the issue on two different days and despite being told the technical department would be notified and the issue would be fixed, it was not. Nothing was done. I finally asked for a different room which was accommodated. I would expect the hotel to address the issue more promptly.
Stayed 3 nights in Dec 2025

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, delicious breakfast.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wlodzimierz, Shaker Heights

Liked: Amenities, property conditions & facilities
The Best swimming pool
Stayed 3 nights in Dec 2025

6/10 Okay

Karolina

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Karolina

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was great. House keeping was excellent and the take out breakfast was great
Stayed 9 nights in Dec 2025

10/10 Excellent

Megan

Stayed 6 nights in Dec 2025

6/10 Okay

Marcin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, room comfort
I was most looking forward to staying in this hotel of the 10 different hotels during my 2 1/2 week trip through Germany & Poland. This hotel is in need of a renovation, it feels stale and reminds me of a mid tier hotel. Service was great and the bed was comfy just disappointed in the hotel feel overall. Hotel Indigo in Krakow at Wawel Castle was much nicer as was Hotel Altus Palace in Wrocław.
Stayed 2 nights in Dec 2025

10/10 Excellent

V Swarna, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. But many eateries are far. But you can reach them via Uber. It is easy to get around from here.
Stayed 5 nights in Dec 2025

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Had high hopes for the hotel due to the reviews and of course the higher price point… left a little underwhelmed as the room felt dark and dated, and for 2 nights the amenities (conditioner) was just empty..not miniatures but those mounted on the walls) so had to go without. There was no coffee machine but just instant (unbranded) coffee sachets…. Breakfast variety was just like any other 3/4 star hotels and was not exactly child friendly. I do not think it’s worth paying extra to stay here. The only reason for the price is probably because of its central location. Stayed at the Radisson Collection back in June and had a much nicer experience. Will not be returning.
Stayed 2 nights in Dec 2025

8/10 Good

Bruce Benjamin

Stayed 7 nights in Dec 2025

6/10 Okay

Timothy James, Nottingham

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very good Location , excellent Breakfast , unfortunately very let down by the quality of the mattress on the bed , very deep ingress to an old mattress that should be replaced , hindered sleep and bad back , felt like sleeping in a hammock ! as the mattress was so badly needing to be disposed , not what i would expect from a 5 star hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Darren

Stayed 2 nights in Dec 2025

10/10 Excellent

Alain, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Cezary

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Dec 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Room was worn. Carpets stained. Bathroom faucet was loose. Hotel does not let you know of hidden fee’s. I ended up being charged a little under $600
Stayed 6 nights in Nov 2025

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, amenities
excellent place, fantastic staff 100% awesome experience
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is extremely beautiful, we stayed for 13 days and everything was Amazing ! Highly recommended!!!
Stayed 13 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is huge, it was very busy the weekend we were there with conferences going on and so unfortunately we couldn't check in on time. The hotel was very accommodating and offered us a small upgrade to a room on a higher floor. Although they had to come in and put a roll away bed in. Buffet breakfast was super busy as was the spa, but overall staff were very attentive and helpful, the hotel's location is great and walk able to everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Colin, Hereford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel right in the centre of Warsaw. We had a swift check-in (and we were early) and room was ready. Polite efficient reception staff. Room was a good size, nice bathroom with full size bath and good power shower. All facilities were superb. Bed was so comfy! Breakfast was superb! Huge choices from hot selection, bacon, eggs, mushrooms, beans, hash browns, freshly made omelettes, continental, salad, ham, tomatoes, peppers, cottage cheese, cereals, porridge, fresh bread and rolls, fresh honey comb, yogurts, smoothies. We also ate in the bar area, great menu and sensible prices, overall we would most definitely return to this fabulous Hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the nicer hotels i've stayed at in a while.Definitely recommend and the heart of warsaw too.Make sure you bring a bathing suit.So you can go in the pool, it's beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, awesome pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Slawomir, Winchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay in Warsaw. Our room was very comfortable and spacious, and the food was delicious. It is in a prime location, close to all landmarks. Extremely helpful and polite staff.
Stayed 4 nights in Oct 2025