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citizenM Washington DC Capitol

4.0 star property
4-star hotel near National Air and Space Museum, connected to a rail/subway station

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Photo gallery for citizenM Washington DC Capitol

2 restaurants, dinner served, Japanese cuisine
Creator video
Property amenity
Property amenity
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
550 School St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Bathroom

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Washington

City center retreat .Within a 10-minute walk of this Southwest hotel, you'll find National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • Museum of the Bible - 3 min walk - 0.3 km
  • National Air and Space Museum - 6 min walk - 0.6 km
  • National Mall - 8 min walk - 0.7 km
  • Smithsonian Institution - 9 min walk - 0.8 km
  • Capital One Arena - 4 min drive - 3.8 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 8 min drive
  • Ronald Reagan Washington National Airport (DCA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬3 min walk
  • ‪Rice Bar - ‬5 min walk

About this property

citizenM Washington DC Capitol

4-star hotel near National Air and Space Museum, connected to a rail/subway station
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 7 meeting rooms, and coworking spaces are available. The business-friendly citizenM Washington DC Capitol also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Washington hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 2020
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2050 out of 3072 reviews
Rating 8 - Good. 610 out of 3072 reviews
Rating 6 - Okay. 235 out of 3072 reviews
Rating 4 - Poor. 95 out of 3072 reviews
Rating 2 - Terrible. 82 out of 3072 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Stayed 1 night in Nov 2025

10/10 Excellent

LAURA, Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, modern hotel with good restaurant very close to the metro and the rest of downtown DC. I will definitely look to stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Briana

Stayed 2 nights in Nov 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was different from a standard brand hotel I truly enjoyed the vibe and how pretty much everything was self serving but still had friendly and helpful staff nearby and ready to help and answer questions
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

SHAUNTA, Philadelphia

Stayed 1 night in Oct 2025

10/10 Excellent

SHAUNTA, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for the event I attended , the staff were pleasant
Stayed 1 night in Oct 2025

10/10 Excellent

Gertrude

Stayed 1 night in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the property and room. First time staying and I’d stay again. Wasnt a fan of the iron being in a common area outside my room and the water pressure and temperature weren’t conducive to an adequate shower, imo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best in every way!!! close to metro and so very quiet never stayed in a hotel so quiet
Stayed 7 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

10/10 Excellent

Audrey

Stayed 2 nights in Sep 2025

10/10 Excellent

Takia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in , everything updated with technology
Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice! We loved being able to control the lighting, air and blinds by a tablet provided in the room. The shower was kind of fancy, and temperature knob got jammed one night, but it did not ruin our stay. Someone came up to fix it, and it was fine. Would stay again!
Stayed 2 nights in Sep 2025

6/10 Okay

Nicholas Anthony

Travelled with partner
Liked: Cleanliness, staff & service
It’s a beautiful place but misses the point: comfort. The bed came with no sheets, just a bed cover. The bed cover was too small; it was a queen size in a king size bed. The setup of the room was weird as well- if someone has to get up in the middle of the night to pee, it is totally audible, then washing hands is loud. Not to mention needing to crawl over the other person to get to the bathroom. The provided “shower soap” dries out your hair and doesn’t make you feel clean. There wasn’t much thought put towards your comfort.
Stayed 3 nights in Oct 2025

10/10 Excellent

rickelle

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Surprisingly, the area is super quiet and in the middle of DC for dirt cheap. The only issues were mice and rats (in the center of DC) outside the property - closer to that garage and the room had a smell. Do not park on street. Parking in the garage directly down the street for $22/day rather than $52/day next door. We only had to pay 1 fee of $22 because we had our car parked multiple nights without leaving :)
Stayed 2 nights in Oct 2025

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, staff & service
Rooms were extremely small but very clean. Bed is anchored to the wall so whomever is sleeping by the window has to crawl over their partner/spouse to get in or out of bed. A/C didn't seem to work and bar/grill hours were inconsistent. (Bar was closing 2 hrs early when we arrived to get some dinner after traveling)
Stayed 5 nights in Oct 2025

4/10 Poor

Todd

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I got to my room and there was no Ipad. I called the front desk and they said they didn't have any additional ipads. The entire room, lights, tv, and ac are controlled by the ipad. In addition my room flooded from the shower. They said they would send additional towels but they never showed up. They didn't have any staff on until 8am to address the situation.
Stayed 1 night in Oct 2025

4/10 Poor

Monika

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALWAYS AMAZING! We have stayed at CitizenM in a few cities & love the consistency of the brand. We have never been disappointed.
Stayed 1 night in Sep 2025

10/10 Excellent

Kasey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were incredibly small, but they were cozy, loved the window view, and all the staff were amazing. I would definitely stay here again. The beds and pillows were very comfortable.
Stayed 3 nights in Oct 2025

8/10 Good

Kaneesha

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff were very helpful and kind. The rooms were nice, kind of small. The views from the room were not like the pictures, expected to have some views of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025