citizenM Washington DC Capitol

4.0 star property
4-star hotel near National Air and Space Museum, connected to a rail/subway station

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Photo gallery for citizenM Washington DC Capitol

Lobby
2 restaurants, dinner served, Japanese cuisine
Property amenity
King Room
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
550 School St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Place, White House
    ‪5 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(593 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Washington

City center retreat .Within a 10-minute walk of this Southwest hotel, you'll find National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • National Air and Space Museum - 6 min walk - 0.6 km
  • National Mall - 8 min walk - 0.7 km
  • Capital One Arena - 4 min drive - 3.8 km
  • Washington Monument - 4 min drive - 3.1 km
  • White House - 5 min drive - 3.8 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 8 min drive
  • Ronald Reagan Washington National Airport (DCA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬3 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk
  • ‪Rice Bar - ‬5 min walk

About this property

citizenM Washington DC Capitol

4-star hotel near National Air and Space Museum, connected to a rail/subway station
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 7 meeting rooms, and coworking spaces are available. The business-friendly citizenM Washington DC Capitol also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Washington hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 2020
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1952 out of 2953 reviews
Rating 8 - Good. 595 out of 2953 reviews
Rating 6 - Okay. 230 out of 2953 reviews
Rating 4 - Poor. 99 out of 2953 reviews
Rating 2 - Terrible. 77 out of 2953 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was different from a standard brand hotel I truly enjoyed the vibe and how pretty much everything was self serving but still had friendly and helpful staff nearby and ready to help and answer questions
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

SHAUNTA, Philadelphia

Stayed 1 night in Oct 2025

10/10 Excellent

SHAUNTA, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for the event I attended , the staff were pleasant
Stayed 1 night in Oct 2025

2/10 Terrible

Suzanne Kathleen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here if you can help it! Very unfriendly staff, no one ever smiled. No free coffee for guest overall not a good place I don’t recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Roderick Derrell

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing. Cowabunga!
Stayed 2 nights in Aug 2025

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a short cab ride from Union Station to the hotel. The decor is really modern, fun and youthful. I also like the safety of it like you can’t use the elevators there without your room key. Breakfast was tasty. The room itself was clean and nice. The bed was really comfortable actually. I liked being able to control the mood of the room (like lighting, the tv etc) with the iPad. My only slight complaint - which is why I gave it a 4 star - is that the temperature never changed despite it being an option on the iPad. So sometimes we felt hot at night and it became a little uncomfortable. Other than that, I liked this hotel and will use it in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rasheed

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Abrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem for travelers

The hotel was near the museum we were visiting which was great. Front desk was responsive when needed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness
Great high tech rooms great breakfast just be aware rooms are small
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

My stay was great! Very clean rooms! Wonderful lighting! Late night bar ! Overall a great environment!
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha, Seffner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff were amazing all of the young men were extremely helpful and even helped me get around the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Antwane

Travelled with partner
Liked: Staff & service
Overall a very good stay what I would recommend is that breakfast be included instead of an extra charge especially when things are not made to order and there. Ice machine and proper working fridge in rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

parker

Liked: Cleanliness
Disliked: Property conditions & facilities
the hotel is very eye catching. its well decorated and the staff are attentive but I have a few complaints that are important. first one being parking I spent over 150$ on a 2 night stay her just for parking which I was not informed that I would have to do. secondly upon entering the room I noticed there was no way of heating up my food i.e no microwave/no utensils/no implements. I then proceeded to go downstairs to try and find a bowl to use for my food then they said I would have to pay 22$ to take a bowl for the buffet back to my room. third complaint I have is almost every single door you come in contact with is extremely hard to open on top of having to swipe the keycard multiple times for it to register. fourth complaint the AC in my room didn't work the entire stay. next complaint I have the tv kept getting interrupted and and shutting off the room also did not have an adequate trash can the only one they provided could only fit 2 banana peels. next the gym equipment two treadmills were taken so I got on the free one to find that it was broken so then I switch to the stair master to find that was broken as well. that's all I have to say about my stay unfortunately I will not be returning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gianna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and kind. I loved that the metro station was around the corner and easy to access. Would stay here again
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay — only issue was very small room for 2 people. Very small.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Luis Carlos Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really quite, the amenities are awesome, we love it, it’s close to museums, we definitely will recommend
Stayed 1 night in Aug 2025