Note fondée sur 168 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
3,6 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Dear Karl, thank you, we're thrilled to hear that you had a 5-star experience with us. Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Parfait pour voyager en famille
Publié le 20 août 2023 sur HotelsIl faut appeler un numéro pour recevoir le code pour avoir accès à la chambre et de l’établissement aucune aide de la part de la réception, attention stationnement de l’hôtel payant 40$ us par 24h, lit pas très confortable. Mise à part ses 3 points négatifs belle chambre à 5 minutes de marche du métro, chambre insonorisée et belle vue sur le toit de l’hôtel où se trouve la piscine, cuisine bien équipée
par un voyageur
Publié le 28 juill. 2023 sur Expedia
Superbe place! Impeccable! La vue du toit est magnifique. Piscine parfaite!
Il serait bien d’avoir les infos concernant l’app LATCH dès la réservation.
Il devrait y avoir un petit mémo dans l’appartement / où se trouve la chute à déchets
Il devrait y avoir un petit mémo dans l’appartement indiquant les heures d’ouverture de la piscine
par un voyageur
Publié le 30 mars 2023 sur Hotels
Aucune réservation correspondant à ce que j’avais réservé. La responsable du Revel était condescendante, sans aucune sympathie et m’la même pas essayé de nous trouver une solution de remplacement adéquate pour notre famille de 5. Le service a al clientèle était inexistant
Commentaires de Gestion de l’hôtel
2 mai 2024 par The GLS Customer Care Team, Gestion de l’hôtel
We're truly sorry for the distressing experience you encountered. Your feedback is deeply concerning, and we're committed to investigating this matter promptly. Please accept our sincerest apologies for the inconvenience caused, and we'll take immediate steps to address the issues with reservation matching and customer service. Your satisfaction is our priority, and we hope for the opportunity to regain your trust in the future.
par un voyageur
Prix - proximité
Publié le 12 janv. 2023 sur HotelsExcellent rapport qualité - prix. Proche de la gare et donc du Capitol.
Commentaires de Gestion de l’hôtel
12 janv. 2023 par The GLS Customer Care Team, Gestion de l’hôtel
Gilles,Thank you for sharing your feedback with us! We are so glad we were able to provide a positive experience along with a great location on your trip to Washington, DC.We look forward to hosting you again soon.
par un voyageur
Publié le 18 juin 2024
Overall, this apt rental was really nice! Location was quiet and easily accessible for Ubers to the main attractions. Apartment was very clean and everyone, including the tenants were friendly. Only small suggestions: would have been nice to have better toiletry options, as usually people staying in an apt like this are there for many days. Washer and dryer did not have any detergent supplied.
Commentaires de Gestion de l’hôtel
19 juin 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Dear Michelle, Thank you for choosing to stay with us. We're glad you enjoyed the quiet location, cleanliness, and friendly atmosphere. We appreciate your suggestions about toiletries and detergent and will work on improving these amenities. We hope to welcome you back soon!
par un voyageur
Publié le 22 avr. 2024
With the construction it was hard to find but once located it was perfect. The apartment was beautiful minus a few issues. It seemed as though there was a lot of dog hair on the furniture, there was no where to place your body wash while showering. I asked for a balcony and got a patio. That was okay besides the annoying dog next door
Commentaires de Gestion de l’hôtel
25 avr. 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Thank you for sharing your feedback, Danell. We're glad to hear that you found the apartment to be beautiful and perfect once you located it. However, we apologize for the inconveniences you encountered, including the difficulty with finding the location due to construction, the presence of dog hair, and the absence of a suitable place for body wash in the shower. We'll address these issues with our team to ensure improvements are made for future guests. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a better stay next time.
par un voyageur
Publié le 19 avr. 2024
My son and I enjoyed our stay at the Global suites!
Commentaires de Gestion de l’hôtel
19 avr. 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Hengameh, we're thrilled to hear that you and your son enjoyed your stay at Global Suites! If there's anything specific that made your stay memorable or any suggestions you have for future improvements, we'd love to hear it. Thank you for choosing Global Luxury Suites, and we hope to welcome you back for another enjoyable stay in the future!
par un voyageur
Publié le 22 mars 2024 sur Expedia
Easy access. Great location. Good price
Commentaires de Gestion de l’hôtel
22 mars 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Thank you for your positive feedback, Fernando! We're glad you enjoyed your stay and found the location convenient. We hope to welcome you back again soon!
par un voyageur
Publié le 20 mars 2024 sur Expedia
Very clean convenient. Reasonable value for a place of its size so close to the Capitol, Mall, Museums, etc.
Commentaires de Gestion de l’hôtel
22 mars 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Thank you, Angie, for your positive review! It's great to hear that you found our property clean, convenient, and reasonably priced. We strive to provide a comfortable experience for all our guests, and we hope to welcome you back again in the future! Thanking for choosing Global Luxury Suites.
