Hotel Nell - Union Market

4.0 star property
4-star hotel near Gallaudet University

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Photo gallery for Hotel Nell - Union Market

Lobby sitting area
Lobby
Desk, blackout drapes, bed sheets
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Place, Gallaudet University
    ‪5 min walk‬
  • Place, Union Market
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪37 min drive‬

Room options

Family Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Classic Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Twin Beds

Room (Mini Full)

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Sub Level

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

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About the area

Washington

Northeast stay.With a stay at this Northeast hotel, you'll be within half a mile (1 km) of Gallaudet University and 2 miles (3 km) of Walter E. Washington Convention Center. Capital One Arena and United States Capitol are also within 2 miles (3 km).

What's nearby

  • Gallaudet University - 5 min walk - 0.4 km
  • Union Market - 5 min walk - 0.4 km
  • Capital One Arena - 4 min drive - 3.5 km
  • Smithsonian Institution - 5 min drive - 4.9 km
  • Union Station Shopping Center - 5 min drive - 3.5 km

Getting around

  • Washington Union Station - 9 min drive
  • Gallaudet U Station - 11 min walk
  • Ronald Reagan Washington National Airport (DCA) - 18 min drive

Restaurants

  • ‪The Bistro at The Courtyard - ‬10 min walk
  • ‪La Cosecha - ‬4 min walk
  • ‪F1 Arcade - ‬1 min walk
  • ‪El Presidente - ‬6 min walk
  • ‪Chai Pani - ‬4 min walk

About this property

Hotel Nell - Union Market

4-star hotel near Gallaudet University
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and an elevator. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

  • 106 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
Hotel Nell - Union Market offers 106 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Nell - Union Market Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1103 reviews
Rating 8 - Good. 241 out of 1103 reviews
Rating 6 - Okay. 133 out of 1103 reviews
Rating 4 - Poor. 61 out of 1103 reviews
Rating 2 - Terrible. 42 out of 1103 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This a gem hotel in union station
Stayed 1 night in Nov 2025

8/10 Good

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Yolie

Liked: Cleanliness, amenities, property conditions & facilities
a very cool spot. I'd defintely stay here again. the rooftop bar is great. great vibe all around. (if you have a room on NY street the traffic an be loud. but i always carry earplugs so it was no big deal for me)
Stayed 1 night in Nov 2025

8/10 Good

Julie

Liked: Staff & service, amenities, property conditions & facilities
Felt un safe in the enviroment outside. Otherwise security was good and had password entry to the building plus a receptionsit.
Stayed 1 night in Nov 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, room comfort
The rooftop bar was great. The breakfast was extremely good. The service from the employees was very good. Everyone exhibited excellent customer service.
Stayed 2 nights in Nov 2025

8/10 Good

Laila

Stayed 1 night in Oct 2025

10/10 Excellent

Liana

Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Shameka

Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at Hotel Nell. From the moment we arrived the staff was very friendly. They were also very helpful. Our room was upgraded with a spacious floor plan, kitchenette with glassware, utensils etc. It was clean and very cozy. Housekeeping was so friendly and made sure we had clean towels, iron. The location was great and convenient. Quiet and safe. Parking was a breeze as we purchased the pass for outside spot. The pantry was well stocked with snacks and drinks. We had an enjoyable stay. Looking forward to visiting again.
Stayed 2 nights in Oct 2025

8/10 Good

Colleen M

Liked: Cleanliness, amenities, property conditions & facilities
There was a drain issue in bath sink but they fixed it quickly. The staff is great. Thank you for a wonderful stay in the union market area.
Stayed 3 nights in Nov 2025

6/10 Okay

Elma

Liked: Staff & service, property conditions & facilities
The design of the hotel was very beautiful and we liked
Stayed 1 night in Nov 2025

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never saw a free breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Nice and interesting room with good amenities. Good value.
Stayed 3 nights in Nov 2025

4/10 Poor

Kevin

Travelled with partner
Liked: Property conditions & facilities
Noisy alarm next door made us leave early
Stayed 6 nights in Nov 2025

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, staff & service
Pretty sparse and underfurnished rooms - no dresser, fridge just sitting on the floor. Terrible lighting. Not especially comfortable - ok mattress on a cheap frame. Had 2 different rooms and the TV worked in neither of them. Key card locks on rooms are pretty finicky. Loud - lots of road noise.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandre

Stayed 2 nights in Nov 2025

10/10 Excellent

Casondra

Stayed 2 nights in Nov 2025

10/10 Excellent

Britny

Stayed 4 nights in Oct 2025

10/10 Excellent

Tory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the ambiance in Nell! Our room was clean and spacious enough for the two of us. The rooftop lounge was beautiful! The food was great. An all around great experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dania

Stayed 2 nights in Oct 2025

10/10 Excellent

LeAnn

Liked: Cleanliness, property conditions & facilities
Everything was great!!
Stayed 1 night in Nov 2025

10/10 Excellent

Sneha

Liked: Cleanliness, property conditions & facilities
Had a great stay!
Stayed 2 nights in Oct 2025