Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel while visiting the Finger Lakes Region. We are pleased to hear that your stay went well. We appreciate your business and look forward to serving you again in the future.
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Jessica, Gestion de l’hôtel
Thank you for choosing the Lux Hotel & Conference Center. We are disappointed to hear that you experienced issues during your stay. Please accept our sincere apology for any inconveniences caused. Please reach out to us to let us know what we could have done differently to make your stay more enjoyable.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
we enjoyed the property but husband got sick and we had to go home early
Commentaires de Gestion de l’hôtel
12 févr. 2024 par General Manager, Gestion de l’hôtel
Thank You for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are pleased to hear your expectations were met and all went well with your visit. We are sorry to hear of your early departure and hope that all is well with your husband. We look forward to serving you again in the future.
par un voyageur
Publié le 6 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel and Conference Center as your choice of lodging while visiting the Finger Lakes region. We are pleased to hear that you enjoyed your stay, and your expectations were met. Your business and comments are very much appreciated, and we look forward to serving you again in the near future.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
The room looked dirty around the perimeter. The lounge chair was broken and the room phone did not work.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel and Conference Center as your choice of lodging while visiting the Finger Lakes region. We are pleased to hear that you enjoyed your stay, and your expectations were met. Your business and comments are very much appreciated, and we look forward to serving you again in the near future.
par un voyageur
Publié le 2 févr. 2024 sur Expedia
The front staff was great. The food was good in the onsite restaurant.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging. We are excited that you were pleased with your stay and your expectations were met. We appreciate your business and your comments. We look forward to serving you again in the near future.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Great for a night.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging. We are excited that your stay went well and your expectations were met.We appreciate your business and look forward to serving you again in the future.
par un voyageur
Publié le 9 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. We are pleased to hear that your expectations were met and you enjoyed your stay. Your comments will be shared with our team members. We look forward to serving you again in the near future.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
There were a few what I consider minor issues with our room (126). #1 Close to our room in the hallway, we could hear a very regular beep from the large red fire alarm. We were wondering if this might mean it needed attention. It was a constant beep.
#2 In our room by the headboard closest to the window, was an outlet with no cover plate. This posed no problem for my husband and me, but a family with small children could be different.
#3 I've always found the hook on the bathroom door to come in very handy. This room's hook had been damaged evidently. The actual hook assembly was still in the bathroom's storage cubicles near the door.
These, as I said, are not major problems. The staff treated us very well; were very friendly and helpful. The beds are super comfortable. By the way, the TV remote needs to be within 3 feet of the TV--perhaps the batteries are low.
Thank you for giving us the extra night (because of the storm) at a reduced rate. I don't know if this is a standard practice or a courtesy to clients in a snow emergency.
Sincerely, June Woods, R.N.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. We are pleased that you were happy with your stay. We appreciate your comments pointing out a few concerns that needed to be addressed. Your comment will be shared with the proper staff in order to make those corrections. We look forward to serving you again in the near future.
par un voyageur
Publié le 8 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Area. We are pleased to hear that your stay went well and your expectations were met. Your comments will be shared with all team members and we look forward to serving you again in the future
