Note fondée sur 440 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juin 2023 sur Expedia
Accueil un peu froid
Commentaires de Gestion de l’hôtel
3 juin 2023 par Manager, Gestion de l’hôtel
Hello Diane,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
par un voyageur de Peshtigo
Publié le 3 juin 2024
Pool was broke. Walls too thin heard everything above and next to. Bathroom gross. Toilet wined for a while after flushing. Tiles missing in bathroom. Chair missing in room. Tv too small
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Jeannine, We appreciate your feedback and apologize for any inconveniences experienced during your stay. Your comments have been shared with the relevant teams for further review and improvement. We strive to enhance our guests' experience and hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Lisa Marie, We regret to hear that you did not fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback you may have so we can address any concerns and improve our services for future guests.
par un voyageur
Hottub not working 😕 overall good for the $ .
Publié le 2 mars 2024 sur HotelsOverall a very decent place to stay. For the price and compared to other local hotels, this hotel was the most affordable and still had the amenities we wanted (contenental breakfast, pool, and hottub). The breakfast lacked in selection...no waffles, no cereal. Unfortunately, the reason for this 4 star review is that we REALLY wanted the hottub and it didn't work the day we were here. I actually would have chised a different hotel to get the hottub as we were willing to pay the extra $10 for it. I definitely wish there would have a been a heads up or even an compensation of some sort for the lack of something that was advertised being unavailable. I do realize there was nothing they could have done.....but even an email with a heads up so we could choose to change hotels or at least not worry about packing all our extra swim gear.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Stacey,We appreciate your feedback on your recent stay with us. We're glad you found us to be a great value with the amenities you desired. Your comments about the breakfast selection and the hot tub are duly noted, and we apologize for any inconvenience caused. We always strive to make improvements based on guest experiences. Please reach out to our management team directly for any further assistance or feedback.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Seantrice,We appreciate you choosing to stay with us. Should you have any feedback to share about your experience, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future for an even better stay!
par un voyageur
Nice budget hotel
Publié le 25 févr. 2024 sur HotelsIt was a good budget hotel. The room was good. The hot tub and pool were nice. The breakfast was pretty terrible.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello James,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms and amenities enjoyable during your stay. We appreciate your comments regarding the breakfast and will share this with our team for further improvement. Our main goal is to ensure all aspects of our guests' experience meet expectations.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Constantly had issues getting my keycard to work and get me into my room so i Constantly had to go to the desk. The lady at night was very helpful and nice but the gentleman during the day helped byt made it feel as if it was an inconvenience. Also there were pallets and mattresses around the dumpster outside my room definitely didnt make the place look good. The room was nice and clean.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello Aron, We appreciate your feedback regarding the keycard issues and will address this with the team. We're glad to hear you found the night staff helpful and the room clean. We'll also look into the outdoor area to ensure a pleasant environment for all guests.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Manager, Gestion de l’hôtel
Hello James, We appreciate you choosing our hotel for your stay. We value your experience and would love to hear any feedback you have to improve our services. Please feel free to reach out to us directly so we can address any concerns you may have had during your stay. We hope to have the opportunity to welcome you back again in the future.
par un voyageur
Dissatisfied Customer
Publié le 10 févr. 2024 sur HotelsOne of the reason i chose this place is because of the price and accommodations. But, the hot tub was out of order and i had nothing to drink with my continental breakfast. The orange juice dispensing machine was also out of order.
Needless to say, I'll never come here again.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Manager, Gestion de l’hôtel
Hello Todd, Thank you for choosing our hotel for your stay. We apologize for the inconvenience caused due to the temporarily out of order hot tub and orange juice machine. We appreciate your feedback and will strive to improve these amenities for future guests. We hope to welcome you back in the future for a more enjoyable experience.
par un voyageur
Publié le 3 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jayme, We appreciate you choosing our hotel for your stay. If there's anything specific we can do to improve your experience next time, please reach out to our team. Your feedback is valuable to us and we hope to have the opportunity to better serve you in the future.
