Note fondée sur 537 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
Our overall stay was pleasant and the staff was attentive and friendly. The issues we did have was running toilet, clogged shower drain, and the heater did not work the night we needed it.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Candace, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the attentive and friendly service from our staff. We have taken note of your comments regarding the maintenance issues you encountered and will address them promptly to ensure a comfortable experience for our future guests.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Manager, Gestion de l’hôtel
Hello Robert,We're stoked to hear you had a satisfying experience at our hotel! We appreciate you choosing to stay with us and hope to welcome you back soon for another outstanding stay.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Hello Albert,We value your opinion and would love to hear more about your stay. Please contact us directly to provide further details on how we can improve your experience.
par un voyageur
Clean and comfortable
Publié le 11 mars 2024 sur HotelsThe room was clean and comfortable. The hotel was under renovation but our stay was great.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are pleased to hear that you found your room clean and comfortable during your stay with us. Our team appreciates your understanding regarding the renovations, and we are glad it did not impact your overall experience. Take care and let us know if you need further assistance.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Patricia,We're pleased to hear that you had a great experience at our hotel! If you have any suggestions for how we can make your next stay even better, please don't hesitate to reach out. We hope to welcome you back soon!
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Roger,We appreciate you choosing to stay with us. If you have any concerns about your recent visit, please do not hesitate to contact us directly so we can ensure your next stay is even better.
par un voyageur
Publié le 7 mars 2024 sur Hotels
First of all 1wash cloth for 2 people trying to stay an extra night but was being charged $20 for early check in.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Jose,We appreciate you bringing this to our attention. Guest feedback is valuable for our ongoing efforts to enhance our services. For any concerns regarding charges or room arrangements, please reach out to our management team for further assistance.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello CJ,We're thrilled to hear you had a fantastic experience at our hotel! We can't wait to welcome you back again soon.
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Manager, Gestion de l’hôtel
Hello Jose, We're sorry to hear about your experience. Please contact us directly to discuss any concerns you may have had during your stay. We value your input and would love the opportunity to address them.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Place was nice, however door key didn’t work for the first room they gave me and they put me in a room further from the door. When asked to mop up the room because I spilled juice, nothing was done and it upset me. I told the housekeeper and the desk.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello Terri, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. We recommend reaching out to our management team to address this matter further. Thank you for bringing this to our attention.
