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Hotel Waterloo & Backpackers

2.0 star property
Art Deco hostel near Te Papa

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Photo gallery for Hotel Waterloo & Backpackers

Relax in a stylishly designed room with a large bed, nightstand, and flat-screen TV.
Stairs lead to an upper level with a view of the lower level's patterned carpet and dark wall.
Enjoy the view from this balcony overlooking the street, featuring a comfortable bench and a convenient trash bin.
Located in the heart of the city, this hotel offers a classic corner location with a balcony and windows on the upper floor.
Cozy seating area with a central fire feature, surrounded by tables and chairs, perfect for dining or socializing.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Wellington Central Business District
    ‪2 min walk‬
  • Te Papa
    ‪16 min walk‬
  • Interislander Ferry Terminal
    ‪2 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Double Ensuite

Two single beds with patterned bedding, a flat-screen TV, and a kettle are featured in this stylish room.

Double Ensuite

8.0 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

Cozy dormitory-style room with bunk beds and a comfortable bench.

Premium Shared Dormitory, Mixed Dorm

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Twin, Double & Single Ensuite

Two single beds with patterned bedding and a rolled towel, a nightstand with a lamp, and a flat-screen TV.

Twin, Double & Single Ensuite

8.4 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Shared Dormitory, Private Bathroom (8 Beds)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Double Shared Bathroom

Two single beds with patterned bedding, a flat-screen TV, and a kettle are featured in this stylish room.

Double Shared Bathroom

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

Bathroom features a glass-enclosed shower, sink, toilet, and hand soap dispenser.

Shared Dormitory, Private Bathroom (6 Beds)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

Bathroom features a glass-enclosed shower, toilet, and sink with a mirror.

Shared Dormitory, Shared Bathroom (4 Beds)

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

Bathroom features a glass-enclosed shower, toilet, and sink with a mirror.

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bunk Style Twin (Shared Bathroom)

Compact room with a bunk bed, dining table, and chair, featuring a simple layout and carpeted floor.

Bunk Style Twin (Shared Bathroom)

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Single (Shared Bathroom)

Cozy retreat with a neatly made bed, bedside table, and framed picture.

Single (Shared Bathroom)

8.4 out of 10
Very good
(13 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Private Bathroom

Relax in this inviting room with a comfortable bed, flat-screen TV, and a cozy chair by the window.

Standard Double Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

Cozy retreat with a neatly made bed, bedside table, and framed picture.

Single Room, Ensuite

8.2 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Wellington

Pipitea stay.At this Pipitea hostel, you'll be within a 5-minute walk of Wellington Central Business District and Lambton Quay. Archives New Zealand and Wellington Cenotaph are also within half a mile (1 km).
View more Hostels in WellingtonOpens in a new window

Getting around

  • Wellington Station - 1 min walk
  • Wellington Intl. Airport (WLG) - 19 min drive

Restaurants

  • ‪Mojo Featherston - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Pita Pit Featherston - ‬5 min walk
  • ‪Trax Bar & Cafe - ‬2 min walk
  • ‪Thistle Inn Tavern - ‬4 min walk

About this property

Hotel Waterloo & Backpackers

Art Deco hostel near Te Papa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Waterloo & Backpackers also features a vending machine, laundry facilities, and express check-out.

This Art Deco Wellington hostel is smoke free.

  • 108 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Hotel Waterloo & Backpackers offers 108 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Italian

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  • Game room
  • Laundry
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 30 days prior to check-in.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 240 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 227 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Susannah 'Roxy'

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills. Just what I needed for a night in town for an early morning event.
Stayed 1 night in May 2025

6/10 Okay

rg

Liked: Staff & service
Ok for a night
Stayed 1 night in Apr 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located ,close to buses,trains,stadiums No hot water on the sunday morning
Stayed 2 nights in Apr 2025

4/10 Poor

faith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Deborah

Disliked: Staff & service, property conditions & facilities
I arrived and was greeted ok. Didn't say what floor I was on but my room number was on a piece of paper. I asked about breakfast included they said no, it is worded about breakfast on the website, it should not be showing. The room numbers were confusing on the doors. It rained and was windy against my room window, a good draft came in through the shut windows, a little puddle of water appeared on the window sill, so yes the room was noisy with weather issues. TV didnt work. No knobs on the heater to work. Bed okish a bit lumpy. The inside of the wardrobe stunk and it had mould inside it. A bit of the ceiling was coming away in the shower. The lifts were good, lounge room ok, kitchen was ok. The vending machine was filled up with products. The area was convenient and close to the buses and railway station, central to the city. I won't be staying again. The place needs to be demolished and rebuilt in my opinion, its far too old. Rating 4/10
Stayed 5 nights in Apr 2025

8/10 Good

T

Liked: Cleanliness, staff & service, room comfort
It was a good price and was clean and comfortable....nothing flash but close to everything. A good choice
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan

Stayed 2 nights in Mar 2025

6/10 Okay

Frances

Travelled with partner
Liked: Cleanliness
We had to change our room three times as the first ones we were given were unsuitable, far too small and dark. Our third room was much better. We were disappointed there was no longer a restaurant in the hotel as we had stayed there a few years ago. You now have to go out and eat in the restaurant next door which wasn't always convenient.
Stayed 3 nights in Mar 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have been at the Waterloo hotel in the past.It is cleaned regularly but nothing has been done in the building for at least 15 years in the kitchen or the communal parts: the carpet is worn out the Lino is sticky even just after being washed.My single room and shared bathroom has not been refurbished in years . The room was colder than the rest of the building fortunately the staff is very helpful and provided a small heater.On the positive side the staff is friendly and helpful and towels and bedding perfectly clean.It’s a shame that such a nice art deco building is not is not maintained properly.
Stayed 3 nights in Mar 2025

8/10 Good

BRAD

Liked: Cleanliness
Very reasonable rates. Rooms were great and such an excellent location.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
stayed here a couple of times. It's convenient to the train station.
Stayed 1 night in Mar 2025

8/10 Good

Michel

Disliked: Amenities
No shampoo, no soap in the bottle, no hairdryer. But the rest was excellent: Super fast check-in, across the street from train station, great location.
Stayed 1 night in Mar 2025

6/10 Okay

Allan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
kb
Stayed 1 night in Mar 2025

6/10 Okay

Toni

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
This property was very convenient in the fact that it was right by the waterfront and near pretty much everything you need, however no parking was the downside, ended up having to pay $48 dollars for and overnight park💀, the building is definitely old and it shows, also has an odour, no refrigerator in the room so the milk capsules were warm and kind of gross tasting, other then that was not a bad place to stay for a night if your not to worried about the quality.
Stayed 1 night in Mar 2025

6/10 Okay

Joy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Pierre

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bed was not confortable and the room was dirty
Stayed 2 nights in Mar 2025

8/10 Good

Shayne

Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Dodo

Liked: Cleanliness, staff & service, amenities
Very close with bluebridge
Stayed 1 night in Mar 2025

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, clean, everything I needed was there :)
Stayed 1 night in Feb 2025

6/10 Okay

Hong Yuan

Stayed 4 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very convenient to bus terminal; polite staff.
Stayed 1 night in Feb 2025

8/10 Good

Hunter

Stayed 4 nights in Feb 2025

8/10 Good

Krolle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good value for money.
Stayed 1 night in Feb 2025