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James Cook Hotel Grand Chancellor

4.5 star property
Family-friendly 4.5-star hotel near Carter Observatory

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Executive Twin Room
Buffet
Exterior
Concierge desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Cable Car
    ‪1 min walk‬
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(16 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(122 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(110 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(183 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

About the area

Wellington

Wellington CBD stay.Within a 15-minute walk of this Wellington CBD hotel, you'll find Botanic Gardens and St Paul's Cathedral. Carter Observatory and Te Papa are also within 2 miles (3 km).

What's nearby

  • Wellington Cable Car - 1 min walk - 0.0 km
  • Wellington Central Business District - 1 min walk - 0.0 km
  • Lambton Quay - 1 min walk - 0.1 km
  • TSB Bank Arena - 5 min walk - 0.4 km
  • Te Papa - 11 min walk - 1.0 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Frank's Terrace - ‬2 min walk
  • ‪Two Grey - ‬3 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly 4.5-star hotel near Carter Observatory
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

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includes taxes & fees
Jan 24 - Jan 25
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 868 out of 1655 reviews
Rating 8 - Good. 539 out of 1655 reviews
Rating 6 - Okay. 151 out of 1655 reviews
Rating 4 - Poor. 63 out of 1655 reviews
Rating 2 - Terrible. 34 out of 1655 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and immaculate but we missed having tissues in the bathroom and also no air vent/ fan in the bathroom.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, great location
Stayed 1 night in Sep 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped hotel in the city centre
Stayed 2 nights in Sep 2025

10/10 Excellent

Jim and Pat

Shopping nearby and close to events
Stayed 2 nights in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Joby

Travelled with family, Business traveller
No water in the room and glass kept in the bathroom
Stayed 2 nights in Sep 2025

6/10 Okay

Joby

In the room no water and glass in the bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Hermine

Travelled with family
Liked: Cleanliness
Nice view, very helpful staff and shops nearby
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in and out were very friendly and efficient. The hotel is conveniently located. The room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so convenient being able to take the lift right onto the main shopping strip! Great stay and the restaurant was fab too.
Stayed 3 nights in Sep 2025

6/10 Okay

j a

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed in having to pay $30 to park at a hotel we paid good money to stay at and have to go get a ticket everytime we leave and come back. Friendly staff, very helpful. Ordered room service which was quite overpriced but the food was incredible. But then charging $7 for a tray fee ontop of an already expensive meal is ridiculous. Very simple facilities in the room. Beds were quite comfortable but not the cleanest bathroom. Probably wouldnt choose to stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
awful view
Stayed 1 night in Sep 2025

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was all that we needed thank you. Staff very pleasant, handy location
Stayed 2 nights in Sep 2025

8/10 Good

WU

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay for either business trip and vacations! Very convenient to the go downtown Central Area of Wellington and also lots of good restaurants and shopping places nearby the hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Wellington with easy parking option
Stayed 1 night in Sep 2025

10/10 Excellent

Averil Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

SHONA

Stayed 1 night in Sep 2025

8/10 Good

Emily

Stayed 1 night in Sep 2025

6/10 Okay

Colleen S

Stayed 1 night in Sep 2025

10/10 Excellent

J A Benson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely, but I didn’t like the internal window. Lots of light but not really private unless you close the drapes.
Stayed 1 night in Sep 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beds were comfy, room quiet and we had a great sleep. Close to Woolies. Close family-friendly restaurants closed on Sunday night. Room had no drinking water. But the best feature is the breakfast which was the best motel breakfast I've ever had.
Stayed 1 night in Sep 2025

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fabulous and so helpful. Our room had everything we needed. Check in and checking out was super easy. This Hotel is so close to everything.
Stayed 1 night in Sep 2025