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Wookey Hole Hotel

3.0 star property
3-star hotel near Wookey Hole Caves

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Photo gallery for Wookey Hole Hotel

Suite, Tower
Property grounds
Breakfast and dinner served
Family Room, Resort View
Game room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Twin Beds, Ensuite

9.2 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(60 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

8.8 out of 10
Excellent
(13 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.2 out of 10
Wonderful
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the area

Wells

In Wells .At this Wells hotel, you'll be within half a mile (1 km) of Wookey Hole Caves and 3 miles (5 km) of Wells Cathedral. Wells Bishop's Palace is within 3 miles (5 km) and Chalice Well is within 9 miles (15 km).

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Wells Bishop's Palace - 5 min drive - 3.8 km
  • Cheddar Gorge - 12 min drive - 15.3 km
  • Glastonbury Tor - 16 min drive - 15.8 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Cathedral Green - ‬5 min drive
  • ‪The Quarter Jack - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Flapjackery - ‬5 min drive
  • ‪Coffee#1 - ‬5 min drive

About this property

Wookey Hole Hotel

3-star hotel near Wookey Hole Caves
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2010
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Romanian

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Property amenities

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop for our trip to North Cornwall everyone was so kind, helpful, food quality and portion’s excellent. Hotel is looking a little tired although painting of egg
Stayed 1 night in May 2025

8/10 Good

Gary, Landing Garrison

Stayed 3 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wookey Hole Hotel

Cant fault the staff and the hotel. Room was quiet and clean. Only criticism i have is of the menu - very little choice. The Wookey Hole Inn, more or less over the road about a minute's walk away, had a much better menu, and the food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, friendly staff. Beautiful setting and somewhere to sit outside. Local pubs and40 minutes walk to Wells which is stunning! Evening menu slightly limited but able to create a nice meal. Highly recommend staying here and great value for money
Stayed 1 night in May 2025

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying at Wookey Hotel

Our stay was pleasant. The room was large, and everything was in place. It was quiet at night, which is what we wanted. The place is located in nice country surroundings.
Stayed 2 nights in Apr 2025

8/10 Good

Bernie

Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location food comfortable friendly service

Hotel in beautiful valley. Restaurant has big windows for the views. Food and service excellent. We had dinner and breakfast. Very helpful friendly staff on reception and restaurant. Food is pub style. Good value. Comfy bed. Bathroom with bat and shower. Need shower cap uf not wanting to wash hair. Hotel is opposite the mill which houses theatre and is the entrance for Wookey Hole Caves park . We were lucky as there was a talent show in the evening. Wookey Hole Caves were great fun, do go to circus shows in the theatre. Wookey Hole attraction consists of: * Caves tour - we did normal walking, but can book for climbing pot-holing adventure * animatronic dinosaur garden * circus shows * 4D cinema * hall of mirrors * arcades * cave diving exhibition * local archaeology * paper making demonstrations Can go around as many times as you wish Recommend the circus show
Stayed 1 night in Apr 2025

10/10 Excellent

joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at check in very helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

Hielen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute, had a great experience. Fantastic room (large, double window and with bath tub), free parking and a generous breakfast for £10. Front desk staff very helpful. I loved everything
Stayed 1 night in May 2025

8/10 Good

Haidee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely break and staff were friendly and excellent.
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, amenities
The beds and pillows could have been softer
Stayed 2 nights in Apr 2025

8/10 Good

J

Stayed 1 night in Apr 2025

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

An excellent stay and lovely room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the ladies at breakfast was amazing and ridiculously helpful. Some of the
Stayed 4 nights in Apr 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always.

Great location for stop over ,have stayed here many times ,lovely friendly service ,clean ,comfortable rooms ,quirky decor ,good food will definitely return again.
Stayed 1 night in Apr 2025

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative thing was lack of soundproofing, could hear next doors TV and talking, because we had ajoining doors even though we only had 1 room? Luckily they were reasonably quiet, otherwise it would've been a nightmare
Stayed 4 nights in Apr 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

The second time have stayed here as its a really good hotel. I had a disabled room which was roomy with a big bathroom with a walk in shower and a sturdy seat. The breakfasts were delicious and most of the choices offered a gluten free option. The staff here are really friendly and efficient and everyone is made to feel welcome. There was a small leak under the washbasin in the disabled toilet. I reported it to Diane on reception and the toilet was repaired with in a couple of minutes! Once again this was a very good stay and it will be my 1st choice anytime I visit Somerset.
Stayed 3 nights in Apr 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

nicola

Liked: Cleanliness, staff & service
The amenities were poor as in food wise there was not much to choose from on the menu at wookey hole or in the only pub near the property
Stayed 2 nights in Apr 2025