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Quality Inn & Suites West Helena

2.5 star property
Enjoy the outdoor pool at this West Helena hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites West Helena

Lobby
Business centre
Gym
Lobby
Premium bedding, blackout drapes, iron/ironing board, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1053 West Highway 49, West Helena, AR, 72390
  • Place, J.R. House Athletic Complex
    ‪1 min drive‬
  • Place, Horseshoe Tunica Casino
    ‪56 min drive‬
  • Place, Gold Strike Casino
    ‪56 min drive‬
  • Airport, Tunica, MS (UTM-Tunica Municipal)
    ‪43 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

West Helena

In West Helena .You'll be within 2 miles (3 km) of J.R. House Athletic Complex and 6 miles (10 km) of Hendrix Fine Arts Center with a stay here. Helena Regional Medical Center and Pillow Thompson House are also within 6 miles (10 km).

What's nearby

  • J.R. House Athletic Complex - 1 min drive - 2.2 km
  • Tunica Arena and Exposition Center - 44 min drive - 71.7 km
  • Horseshoe Tunica Casino - 56 min drive - 92.8 km
  • Gold Strike Casino - 56 min drive - 92.8 km
  • Sam's Town Casino - 56 min drive - 87.3 km

Getting around

  • Memphis International Airport (MEM) - 93 min drive

Restaurants

  • ‪Burger Shack - ‬2 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Patio Mexican Restaurant - ‬3 min walk
  • ‪Bistro - ‬3 min drive

About this property

Quality Inn & Suites West Helena

Enjoy the outdoor pool at this West Helena hotel
Quality Inn & Suites West Helena offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available. Quality Inn & Suites West Helena also features a vending machine, laundry facilities, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this West Helena hotel.

  • 63 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
Quality Inn & Suites West Helena offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Delta Inn
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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.3 out of 5, 388 reviews
The price is CA $78
CA $89 total
includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

How close is Quality Inn & Suites West Helena to the airport?

Quality Inn & Suites West Helena is 33.6 mi (40-min drive) away from the Tunica, MS (UTM-Tunica Municipal) airport, the closest popular airport to the property.

Does Quality Inn & Suites West Helena have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites West Helena.

Does Quality Inn & Suites West Helena offer free breakfast?

Yes, Quality Inn & Suites West Helena offers free breakfast.

Is there a casino at Quality Inn & Suites West Helena?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites West Helena?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn & Suites West Helena?

This hotel offers free self parking.

Does Quality Inn & Suites West Helena have a pool?

Quality Inn & Suites West Helena features an outdoor pool.

Does Quality Inn & Suites West Helena have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites West Helena to downtown West Helena?

Quality Inn & Suites West Helena is 2.3 mi away from West Helena.

Quality Inn & Suites West Helena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 107 out of 361 reviews
Rating 8 - Good. 127 out of 361 reviews
Rating 6 - Okay. 58 out of 361 reviews
Rating 4 - Poor. 34 out of 361 reviews
Rating 2 - Terrible. 35 out of 361 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Stayed 2 nights in Nov 2025

6/10 Okay

Danny

Liked: Staff & service
Disliked: Amenities
Continental breakfast was subpar
Stayed 2 nights in Nov 2025

4/10 Poor

Dominique

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was in an extra building. Non-smoking room smelled like a smoker room. Breakfast very basic but ok.
Stayed 1 night in Nov 2025

10/10 Excellent

Tabitha

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great!!!!
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The staff was nice.
Stayed 1 night in Nov 2025

8/10 Good

charlina

Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, staff & service, room comfort
We travel a lot, and try to get the best for the price. Quality Inn in West Helena did not meet our expectations. We had to move rooms because the light in the bathroom did not work. The pool was unsightly and out of order during the summer. The gym was out of order. There was no hot food option besides a waffle machine.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay - change your Breakfast title on adv

Clean Room, and the staff was pleasant. When looking for hotel it did say Full Breakfast instead of Continental Breakfast, but it wasn't a full breakfast as I call it.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Emma

Stayed 2 nights in Sep 2025

8/10 Good

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

PHILLIP

Stayed 1 night in Aug 2025

10/10 Excellent

Ulysses

Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Stayed 1 night in Jul 2025

4/10 Poor

Leroy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn Suites West Memphis AR) is lacking in multiple areas. The rating online for this hotel is obviously false when you check in. I picked this hotel based primarily on the location and the swimming pool. The pool hasnt been maintained in....a very long time. Our room had 2 beds- both had random pieces of dirt in the sheets. The plumbing definitely needs an upgrade. The sink had hair in it (not any of our party). But, the best part is when the front desk person gave someone?? a key card to our room in which they tried to enter at about 558 am- unsuccessfully.I grabbed the room phone to call the front desk and it was Dead. No Dial Tone. No Service. I had to call the hotels.com representative to get a direct line to the front desk. Front desk person answers- I explain what happened and I believe she was sincere when she said"Oh
Stayed 1 night in Jun 2025

10/10 Excellent

Meyoun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Stayed 1 night in Jun 2025

4/10 Poor

Vanessa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
Stayed 2 nights in Apr 2025

6/10 Okay

Greg

Travelled with family
Disliked: Room comfort
The room air conditioner didn't work.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanicia

Stayed 1 night in Feb 2025

6/10 Okay

Victor

Stayed 1 night in Mar 2025

10/10 Excellent

Demarcus

Stayed 2 nights in Jan 2025

10/10 Excellent

Demarcus

Stayed 3 nights in Dec 2024

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
Stayed 2 nights in Dec 2024