Ratings based on 982 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Expedia
Lots of night time noise, noisy guests parking lot parties. Definitely not somewhere to stay if you want to sleep.
by A traveller
Super 8 West Kelowna, B.C.
Posted Jan. 27, 2024 on HotelsThe motel was very clean and quiet and the Asian Restaurant attached to the motel was very convenient and the food was delicious
by A traveller
Posted Jan. 15, 2024 on Hotels
by A traveller
Posted Jan. 6, 2024 on Expedia
by A traveller
Posted Jan. 2, 2024 on Expedia
by A traveller
Posted Jan. 2, 2024 on Expedia
The outside mat at doorway was never vacuumed the whole time I was there and cigarette butts on it. Jacuzzi broken.
Comment from Hotel Management
Jan. 12, 2024 by Komal, Hotel Management
Dear Jennifer, Thank you for bringing these issues to our attention. We sincerely apologize for the oversight with the outside mat and any inconvenience caused by the Jacuzzi being out of order during your stay. Your feedback is crucial, and we will address these matters promptly. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Best regards,KomalFront Desk Supervisor
by A traveller
Posted Dec. 28, 2023 on Expedia
The room was clean and inviting. The motel was quiet despite being near the highway
Comment from Hotel Management
Jan. 12, 2024 by Komal, Hotel Management
Dear Elinor,Thank you for your positive feedback! We're delighted to hear that you found the room clean and inviting. We're glad you experienced a quiet stay despite our proximity to the highway. We look forward to welcoming you back on your next visit.Best regards,KomalFront Desk Supervisor
by A traveller
Posted Dec. 17, 2023
The location worked well for our stay.
Comment from Hotel Management
Dec. 20, 2023 by Komal, Hotel Management
Dear Trevor,Thank you for sharing your feedback. We're pleased to hear that the location worked well for your stay. If you have any additional comments or suggestions, feel free to let us know. We look forward to hosting you again.Best regards,KomalFront Desk Supervisor
by A traveller
Posted Dec. 8, 2023 on Expedia
Very clean
Comment from Hotel Management
Dec. 20, 2023 by Komal, Hotel Management
Dear Sohrab,Thank you for the positive feedback! We're delighted to hear that you found our hotel very clean. Your satisfaction is our priority, and we hope to welcome you back soon.Kind regards,KomalFront Desk Supervisor
by A traveller
Posted Oct. 30, 2023 on Expedia
Hot tub not working, pool dirty , wouldnt go in it if i was paid. Bad homeless situation. All over the neighborhoods and parking lot .
Why are you charging 100 dollar deposit when you have my.mastercard on file when i arrive.
Wasnt happy with whole situation really . Stuck in room 213 which is right beside breakfast room . 6 am big time noise from people coming . Motel was empty why stick us there .
Again not happy with the situation at all
Comment from Hotel Management
Dec. 20, 2023 by Komal, Hotel Management
Dear Cynthia,Thank you for sharing your concerns. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable, and we are actively addressing the issues raised to improve our services. We are very sorry for any inconvenience caused and appreciate your understanding.Best regards,KomalFront Desk Supervisor
