Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mai 2024
My hotel room was extremely dirty. There was dirt and hair all around the edges/corners of the bathroom and dried urine on the base of the toilet. The pillow cases were dirty with previous occupant hair and dirt. I requested clean pillow cases and had to put them on myself. There was no handset on the phone in the room and everything was dusty and dirty. The tub was clogged and drained extremely slowly. Disgusting. Can provide photos upon request.
Commentaires de Gestion de l’hôtel
15 mai 2024 par AGM, Gestion de l’hôtel
Thank you for your feedback. We apologize for the concerns that arose during your stay, but hope you still had a wonderful trip. We will take your note forward as we continue to improve our quality of stay. Have a great night!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Hotel was absolutely filthy. Crumbs on the carpet and in the corners, shaved hairs on the bathroom floor, foul toilet bowl, mildew on the shower curtain. The only reason this isn't a 1 star is because the staff was friendly. The carpet in the hallways looks like it hadn't been vacuumed since it was installed and there were all sorts of stains, smudges, and smears both on the floor and the wall. The elevator was muddy and had gunk on the walls as well. I would not be surprised if an establishment like this didn't wash the sheets between guests.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Kariann, Gestion de l’hôtel
Thank you for the feedback. We apologize for the concerns that occurred during your stay. As we are an older property we do have some cosmetic flaws, but that is why we are looking forward to our upcoming renovations that our new owners have planned. We hope you still had a nice trip in the area. Have a great day!
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Room was not very clean. Found food by the night stand.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback. We apologize for the concerns that occurred during your stay. I will ensure that these notes are passed along to housekeeping so we can continue to improve our quality of stay for all future guests. Hope you had a nice trip. Have a great day!
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Amazing the only thing I hav wrong say is that there was not much option for breakfast
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback. We are glad that you had a nice time with and hope your trip was wonderful as well. As breakfast hasn't been back up that long, we are hoping that we can expand the selection in the future. Have a great day!
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issues that occurred during your stay. We hope that your time in the area was wonderful though. Have a great day!
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback! We love to hear that you had a nice time while stay with us. We hope you other time spent in the area was great too! Have a great night!
par un voyageur
Publié le 3 févr. 2024 sur Expedia
The room was not clean. Bathtub was brown, shower curtain and bedspread were stained and wallpaper over toilet was falling off the wall.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback. I apologize for the issues that occurred during your stay. We will be investigating the rooms you stay in and ensure that all members of housekeeping are aware of the standards that we hold so that all of our guests can have a quality stay when they choose us. Have a great day!
par un voyageur
A little dirty
Publié le 22 janv. 2024 sur HotelsStains on sheets. Shower was gross.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback. We have passed your concerns along to housekeeping so that we may continue to improve our quality of stay for our future guests. We hope you still had a nice time in the area. Have a great day!
par un voyageur de Hauppauge
Publié le 18 janv. 2024 sur Expedia
There were several issues with my room including faulty outlets, ripped curtain, and an A/C unit that was too warm.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback. We will be reviewing the concerns that you had regarding the room you stayed in while here. We hope you still had a great time while in the area. Have a great day!
par un voyageur
Publié le 14 janv. 2024 sur Expedia
For the price of 60 it was a very good value. It is an older facility and used to be a little run down. Quality Inn is making a lot of improvements on the property and it's getting better and better. The people were very good to work with. We'll stay there again.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Kariann, Gestion de l’hôtel
Thank you for your feedback. And thank you for your kind words regarding our staff, I will pass that positivity along. I also wish to thank you for noticing the changes and improvements that our new owners and Quality have been making to give the property a facelift. Have a great day!
