Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2024 sur Expedia
The first thing you’ll notice here is that everything in this hotel lobby looks dingy. Nothing really looks clean, wallpaper is peeling off the walls, ect. This place doesn’t look like it’s been maintained.
Upon arriving, our key card to our room didn’t work. After returning back down to the lobby several times, we finally got in only to be told that the doors lock needed maintenance and we needed to move to a room next door.
Both rooms were a little rough. Both bathrooms were absolutely disgusting. Moldy, dirty, water damaged. Both bathroom doors didn’t close properly. We didn’t feel comfortable using the bathtub/shower due to how filthy that bathroom was.
The TVs also did not work which which was a bummer. The image was so blurry and distorted that it wasn’t even watchable.
The windows and curtains also had mold on them. Again, they really don’t maintain this place well, or at least that’s the impression I had.
The biggest issue we had with this place was a safety one. They DO NOT lock any of the doors at night. Usually, most hotels lock all doors at ten and the only way you can get into the building is with a key card. They leave them all unlocked all night so any random person who isn’t a guest there can come and go as they please.
Needless to say, we didn’t feel safe there and it wasn’t a pleasant experience. I highly recommended finding a different hotel or getting an AirBNB. I regret my stay and I’ll never go back.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Billy, Gestion de l’hôtel
Jordan not our usual response next time at a hotel when you have a issue please reach out to the front desk to assist you.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Billy , Gestion de l’hôtel
Ronald thank you for staying with us and for the review.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
The guy working front was very nice and helpful. Room was clean, bed was comfy. We got to breakfast about 10 till 9 and it closed at 930 but not much was left. Only toaster items and cereal but had to adk for plates and forks beacause there was none out. They had waffles but no syrup. So only complaint was whoever takes care of breakfast might want to watch it a little better and restock often. A lot of people after us was very upset they had to go down road for breakfast.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Billy, Gestion de l’hôtel
Sara thank your so much for recognizing the staff. it will encourage them to keep it up
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Billy, Gestion de l’hôtel
Marquisa thank you for taking the time to review our hotel and letting others know about it.
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Billy, Gestion de l’hôtel
Marissa thank you for taking the time to let other know about our hotel
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Billy, Gestion de l’hôtel
Christiana thank you for staying with and for the review.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Billy, Gestion de l’hôtel
Ashley thank you for staying. If you have any questions or concerns when stay you should reach out to the front desk.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
We had to switch rooms because the first one has mold in the coffee pot and the toilet was not working right and the room they put us in had bad repairs and dust everywhere
Commentaires de Gestion de l’hôtel
19 févr. 2024 par billy, Gestion de l’hôtel
Not our usual response or experience. We take cleanness very seriously.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Tub and sink old, bathroom needs updating.
New style locks on room door and outside door were nice. Employees were helpful and polite.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Billy, Gestion de l’hôtel
thank you we are in the process of updating our property
par un voyageur
Good Trip
Publié le 11 févr. 2024 sur HotelsOverall a good experience. Great location, rooms was spacious. Suggest installing handicap toilets especially for seniors.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Billy, Gestion de l’hôtel
Deborah Thank you for staying with us. We do have a number of handicap rooms available.
