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Hyatt Place West Palm Beach/Downtown

3.5 star property
3.5-star Art Deco hotel near CityPlace

Choose dates to view prices

Photo gallery for Hyatt Place West Palm Beach/Downtown

Room, 2 Queen Beds, Accessible (Shower)
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Fitness facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Palm Beach County Convention Center
    ‪9 min walk‬
  • Place, Clematis Street
    ‪9 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for King Room - Disability Access

Premium bedding, in-room safe, desk, laptop workspace

King Room - Disability Access

  • Sleeps 4
  • Free WiFi

Accessible King Bed/roll-in Shower (with Sofa Bed)

  • Sleeps 4
  • Free WiFi

Accessible Two Queen Beds/roll-in Shower (with Sofa Bed)

  • Sleeps 6
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(73 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds High Floor

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, 2 Queen Beds High Floor

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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Front of property

Hotel AKA West Palm

Downtown West Palm Beach
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,068 reviews
The price is CA $216
CA $298 total
includes taxes & fees
Jun 29 - Jun 30
Hotel AKA West Palm

About the area

West Palm Beach

Downtown West Palm Beach stay.Within a 10-minute walk of this Downtown West Palm Beach hotel, you'll find CityPlace and Palm Beach County Convention Center. Clematis Street and Kravis Center For The Performing Arts are also within half a mile (1 km).

What's nearby

  • Palm Beach Atlantic University - 2 min walk - 0.2 km
  • CityPlace - 4 min walk - 0.4 km
  • Palm Beach County Convention Center - 9 min walk - 0.8 km
  • Clematis Street - 9 min walk - 0.8 km
  • Kravis Center For The Performing Arts - 10 min walk - 0.9 km

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 15 min walk
  • Palm Beach Intl. Airport (PBI) - 7 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬8 min walk
  • ‪Il Bellagio - ‬9 min walk
  • ‪Eataly - ‬9 min walk
  • ‪Estiatorio Milos - ‬3 min walk
  • ‪True Food Kitchen - ‬8 min walk

About this property

Hyatt Place West Palm Beach/Downtown

3.5-star Art Deco hotel near CityPlace
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place West Palm Beach/Downtown. For a fee, parking is available. A complete renovation of Hyatt Place West Palm Beach/Downtown was completed in October 2022.

This Art Deco West Palm Beach hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place West Palm Beach/Downtown offers 165 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Similar properties

Front of property
Hotel AKA West Palm
Downtown West Palm Beach
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,068 reviews
The price is CA $216
CA $298 total
includes taxes & fees
Jun 29 - Jun 30
Hotel AKA West Palm

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Beach/Downtown
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place Beach/Downtown Hotel West Palm
Hyatt Place West Palm Beach/Downtown
Hyatt West Palm West Palm
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place West Palm Beach/Downtown West Palm Beach
Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Frequently asked questions

How close is Hyatt Place West Palm Beach/Downtown to the airport?

Hyatt Place West Palm Beach/Downtown is 3.6 mi (7-min drive) away from the Palm Beach Intl. Airport (PBI) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place West Palm Beach/Downtown?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place West Palm Beach/Downtown on Jun 15, 2026 start from CA $199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place West Palm Beach/Downtown have an airport shuttle?

Airport shuttle services are not available at Hyatt Place West Palm Beach/Downtown.

How close is Hyatt Place West Palm Beach/Downtown to the beach?

This hotel is 7.6 mi (26-min drive) from Lake Worth Beach and 1.4 mi (3-min drive) from Mid-Town Beach. Don't forget your sunscreen!

Does Hyatt Place West Palm Beach/Downtown offer free breakfast?

Hyatt Place West Palm Beach/Downtown offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt Place West Palm Beach/Downtown?

No, there is no casino at this hotel, but Lake Worth Casino Building and Beach Complex (14-min drive) is nearby.

What time is check-in at Hyatt Place West Palm Beach/Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at Hyatt Place West Palm Beach/Downtown?

Free parking is not available at this hotel. Self parking is available for USD 30.00 per day.

Does Hyatt Place West Palm Beach/Downtown have a pool?

Hyatt Place West Palm Beach/Downtown does not have a pool.

Does Hyatt Place West Palm Beach/Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place West Palm Beach/Downtown have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place West Palm Beach/Downtown to downtown West Palm Beach?

Hyatt Place West Palm Beach/Downtown is 0.6 mi away from West Palm Beach.

Hyatt Place West Palm Beach/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Joshua

Stayed 1 night in Mar 2026

8/10 Good

Louis

Liked: Cleanliness, staff & service
The building was clean, but stilted. It felt like a $200 room instead of a $350 room. The breakfast buffet is a good enough fast get away type place.
Stayed 1 night in Feb 2026

10/10 Excellent

William, Alexandria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel bar
Stayed 4 nights in Feb 2026

4/10 Poor

Osvaldo

Liked: Cleanliness
Check-in process was frustrating. Room was noisy, from street noise. Expensive.
Stayed 1 night in Feb 2026

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff was not very friendly, lied to me multiple times, evening manager was rude.so was the front desk. Room had no privacy, loud you hear every beep of the elevator and every person in the hall and every car on the road. Elevator would stop at every floor even if no one was there waiting so it was a very long wait everytime. Bathroom door didn’t close properly or lock, you could see someone sitting on toilet with door closed they sent maintenance and he said there’s no way to fix it. I requested another room, one without barn door. They said no. Hand towel had makeup on it, Toilet stopped working, maintenance fixed that.they said they can give me a normal room without barn door next day so I agreed, they gave me a new room that was exactly the same, with same issue but even worse as it not only had a crack you can see through and it didn’t lock but it wouldn’t stay closed most of the time. I had others staying with me and we literally had to go down stairs to lobby for privacy using bathroom. I would change in the bathroom, shut the door and it would roll open several inches moments later while I was changing. Staff at front desk were very rude about the whole situation as was the evening manager. The room overall was subpar for a Hyatt.. sink in the room had terrible caulking job looking like a 3 year old had done it, lights didn’t work properly and were difficult to figure out, there was rot in the wood in the bathroom, overall experience was not good at all.
Stayed 2 nights in Feb 2026

10/10 Excellent

Steros

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2026

6/10 Okay

Abby

Stayed 1 night in Feb 2026

8/10 Good

Steven, Gallatin

Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice visit
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

2/10 Terrible

Maurice

Travelled with family
Disliked: Cleanliness, staff & service
On February 7,2026, I arrived at the Hyatt Place West Palm Beach downtown location to attend my daughter’s wedding. We were greeted at the front desk and assigned room #319. The bathroom and shower tile grout was dirty. The tile grout below the shower door appeared to have mold and the wallpaper was peeling off the wall. I informed the front desk the following day, I was told that there were no management on duty (weekend), and that the maintenance supervisor would come to inspect the bathroom area (no show). During checkout on February8, 2026, I reiterated my concerns, provided my contact information and was told that management would contact me the next morning. Later in the day on February 9, 2026, I called the Hyatt Place Palm Beach, location and informed the front desk that I had not received a call back from someone in management. I was informed that management had got in late, I was put on hold a few minutes. A female who identified herself as the Assistant General Manager, rudely stated that she had tested and inspected the bathroom (#319) for mold and that there was no mold. She was agitated and the tone of her voice was condescending. I requested to speak with MS Logan, who is listed as the General Manager. She abruptly transferred me to her voice mail. I left my contact information, as of this post I have not been contacted.
Dirty shower floor
Dirty shower floor
shower floor
Dirty bathroom floor
Stayed 2 nights in Feb 2026

10/10 Excellent

christine

Stayed 4 nights in Feb 2026

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was such a great experience ! I stayed after attending a tea party with some of my girls for my birthday and this hotel really sealed the deal ! It was a great location, friendly staff and beautiful room... the front desk attendant Gabriel was so helpful ! Also, don't forget to checkout the delicious breakfast:)
Stayed 1 night in Jan 2026

8/10 Good

Daniela

Stayed 3 nights in Jan 2026

10/10 Excellent

Dolly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location spacious room
Stayed 1 night in Jan 2026

6/10 Okay

Carlton

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff charged us an additional fee of $50 plus for early check in. That was excessive for a $600 per night. Once I realized the fee, I asked to add my credit card instead of my debit and he told me it was done and it still charged my debit card. Sloppy
Stayed 1 night in Jan 2026

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Carmine

Stayed 1 night in Jan 2026

8/10 Good

Per

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Devin

Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Maddisen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area, very walkable
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026