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InTown Suites Extended Stay West Palm Beach FL

2.0 star property
Hotel near Rapids Water Park in West Palm Beach

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Photo gallery for InTown Suites Extended Stay West Palm Beach FL

Full-size fridge, microwave, stovetop
Full-size fridge, microwave, stovetop
Free WiFi, bed sheets
Free WiFi, bed sheets
49-inch TV with cable channels

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
5801 NORTH MILITARY TRAIL, West Palm Beach, FL, 33407
  • Place, Rapids Water Park
    ‪14 min walk‬
  • Place, CACTI Park of the Palm Beaches
    ‪3 min drive‬
  • Place, Cyberspeed Mall
    ‪4 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪14 min drive‬

Room options

View all photos for Upgrade Room, 1 Queen Bed

Free WiFi, bed sheets

Upgrade Room, 1 Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Upgrade Room, 2 Queen Beds

Free WiFi, bed sheets

Upgrade Room, 2 Queen Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Upgrade Room, 1 Double Bed, Accessible Bathtub

Free WiFi, bed sheets

Upgrade Room, 1 Double Bed, Accessible Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Upgrade Room, 2 Double Beds, Accessible Bathtub

Free WiFi, bed sheets

Upgrade Room, 2 Double Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Upgrade Room, 1 Double Bed, Roll\-in Shower

Free WiFi, bed sheets

Upgrade Room, 1 Double Bed, Roll\-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds Roll\-in Shower

Free WiFi, bed sheets

Traditional Room, 2 Double Beds Roll\-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Upgrade Room, 1 Queen Bed with Sofa bed

Free WiFi, bed sheets

Upgrade Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the area

West Palm Beach

In West Palm Beach .You'll be within half a mile (1 km) of Rapids Water Park and 2 miles (3 km) of CACTI Park of the Palm Beaches with a stay here. Kindred Hospital The Palm Beaches and Dyer Park are also within 2 miles (3 km).

What's nearby

  • Rapids Water Park - 14 min walk - 1.2 km
  • CACTI Park of the Palm Beaches - 3 min drive - 1.7 km
  • Cyberspeed Mall - 4 min drive - 2.0 km
  • Clematis Street - 12 min drive - 13.3 km
  • iTHINK Financial Amphitheatre - 20 min drive - 27.5 km

Getting around

  • Brightline West Palm Beach Station - 10 min drive
  • Palm Beach Intl. Airport (PBI) - 11 min drive

Restaurants

  • ‪Wawa - ‬4 min drive
  • ‪RaceTrac - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Burger King - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

InTown Suites Extended Stay West Palm Beach FL

Hotel near Rapids Water Park in West Palm Beach
As a guest of InTown Suites Extended Stay West Palm Beach FL, you'll find a vending machine, laundry facilities, and an ATM. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this West Palm Beach hotel.

  • 121 guestrooms or units
  • Self-service laundry
  • ATM
  • Elevator
  • Smoking in designated areas
InTown Suites Extended Stay West Palm Beach FL offers 121 accommodations with air conditioning. Accommodations offer separate sitting areas. Televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desk chairs and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 49-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

InTown Suites Extended Stay West Palm Beach FL Hotel
InTown Suites Extended Stay West Palm Beach FL West Palm Beach

Frequently asked questions

How close is InTown Suites Extended Stay West Palm Beach FL to the airport?

InTown Suites Extended Stay West Palm Beach FL is 7.5 mi (11-min drive) away from the Palm Beach Intl. Airport (PBI) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay West Palm Beach FL have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay West Palm Beach FL.

How close is InTown Suites Extended Stay West Palm Beach FL to the beach?

This hotel is 9.9 mi (17-min drive) from Jupiter Beach and 13.9 mi (30-min drive) from Lake Worth Beach. Don't forget your sunscreen!

Does InTown Suites Extended Stay West Palm Beach FL offer free breakfast?

InTown Suites Extended Stay West Palm Beach FL does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay West Palm Beach FL?

No, there is no casino at this hotel, but Lake Worth Casino Building and Beach Complex (18-min drive) is nearby.

What time is check-in at InTown Suites Extended Stay West Palm Beach FL?

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM.

Is there free parking at InTown Suites Extended Stay West Palm Beach FL?

This hotel offers free self parking.

Does InTown Suites Extended Stay West Palm Beach FL have a pool?

InTown Suites Extended Stay West Palm Beach FL does not have a pool.

Does InTown Suites Extended Stay West Palm Beach FL have a spa?

There are no spa services available at this hotel.

How close is InTown Suites Extended Stay West Palm Beach FL to downtown West Palm Beach?

InTown Suites Extended Stay West Palm Beach FL is 4.8 mi away from West Palm Beach.

InTown Suites Extended Stay West Palm Beach FL Reviews

Reviews

6.0
Rating 10 - Excellent. 25 out of 83 reviews
Rating 8 - Good. 11 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 6 out of 83 reviews
Rating 2 - Terrible. 29 out of 83 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

LAUREL

Liked: Staff & service
Not really, but housekeeping and the manager moved quickly to fix the problem The property is much improved from what it used to be and the staff was friendly.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Deana

You can tell it is an old building. Everything worked fine. Could use a closet, no where to hang clothes.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Hiram

Liked: Cleanliness, staff & service
The place is not bad they tried upgrading the rooms which was OK however, there is no cart to be able to bring up your belongings so you have to carry them all the way through the hotel to your room.
You have to take out your own trash they don’t take it out for you so this is the result of everyone entering their own trash.
Stayed 8 nights in Jan 2026
Verified

2/10 Terrible

Marshall

Disliked: Staff & service
My reservation was not honored.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I found the property exactly what I was in need of. Great laundry and staff was helpful to meet my needs.
Stayed 12 nights in Feb 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Very friendly. Clean room.
Stayed 7 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall decent experience. Bathroom light switch worked half the time and my food spoiled in the fridge, even with it turned to the coldest setting.
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Nestor

Disliked: Cleanliness
Not recommended
Stayed 14 nights in Aug 2025
Verified

10/10 Excellent

CleShae

The employee Mr.Smith is so nice and does his job very well I truely recommend him a raise
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The credit is bad because they didn't provide necessary amenities for every day hotel stay,so as a poor guest with low budget I gotta buy few staff stuff that they didn't provide like soaps, clean towels, toilet paper, coffee, etc so it was terrible, also restroom broken and they don't have customers service front desk 24/7
Stayed 7 nights in Oct 2025
Verified

2/10 Terrible

Abdiel

Disliked: Cleanliness, staff & service, property conditions & facilities
No one at the property office to check us in. We had to find another hotel and deposit was not refunded.
Stayed 7 nights in Jun 2025
Verified

2/10 Terrible

Doris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 8 nights in Apr 2025
Verified

2/10 Terrible

Sudha

Disliked: Cleanliness, staff & service, property conditions & facilities
Should have offered a refund given the terrible condition of the room. Filthy and unsafe.
Stayed 8 nights in Mar 2025
Verified

4/10 Poor

Star

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so noisy the people upstairs were up all night long doing I’m not sure what but pounding on the floor it was almost impossible to sleep and when you finally did they were up jumping up and down again.
Stayed 17 nights in Feb 2024
Verified

2/10 Terrible

Cam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not ever check in to the room and I need my money back for this hotel
Stayed 9 nights in Dec 2020
Verified

2/10 Terrible

Cherry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service from Charles who said he was the General Manager was terrible. Ashton, another person who worked at front desk was also lacking. The room was full of insects, the bathroom amenities had serious plumbing defects. The kitchen had a stove and fridge but you had to source pots, plates, utensils (which makes absolutely no sense for anyone traveling outside of West Palm Beach), I was an international traveler.No iron nor iron board provided. My booking started on March 13, 2026. I got to the hotel a little after 8PM, front desk was locked at 7PM. I called the number on the door as directed and the man who answered said he couldn't help, I had to return for check-in 11 AM on March 14, 2026. That instruction wasn't given when I made the booking. Conveniently when I pointed it out to the General Manager, the information changed on Expedia to say check-in ends at 7PM. Imagine being left stranded as an international traveller because the hotel you booked didn't leave clear instructions on their check -in policy. Thank God, I had alternative options for the night. When I checked in on March 14, 2026, I was told I was a no show, not true! So, my original reservation was cancelled and my 10days stay, changed to 7 days.....I stayed until the Monday, when I was told by Charles to check out because they didn't have a room to replace the defective one I was placed in...I was only refunded 3days. This Hotel not recommended, it is not suitable for guests. Zero Star!
Very uncomfortable stay with insects popping up in the room and bathroom we were checked in to.
Insect infested
Imagine being offered a dirty room that other guests stayed in with unspread bed and garbage in the room as an alternative to the defective room...Charles giving us attitude as if we wanted too much just because I pointed out that the room was dirty.
Serious plumbing issues in the bathroom. Very uncomfortable stay....when I made a complaint I was offered a dirty room as an alternative then told to check out because no other room was available....We were not properly refunded.
Stayed 10 nights in Mar 2026
Verified

2/10 Terrible

Porsha

Disliked: Staff & service, amenities, property conditions & facilities
The manager put me out on my second day from paying 625$ for a week because someone that was coming to my room was drunk and called him out his name.. he called the police on him and put me out for trespassing like I did not have a room there and wouldn't talk to me locked the office and would not refund me my money . Then he only refunded me 298 and I paid 625
Stayed 7 nights in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT IF YOU VALUE YOUR LIFE

IF YOU VALUE YOUR LIFE, DO NOT STAY HERE. The first thing visually that hits you is the false advertisement from their description of newly renovated rooms and pictures on their website. At the same time you are hit with that you are hit with very sour mildew smell. The room is dirty, dingy, poorly maintained and when I returned downstairs to ask for a different room more like the one that I had seen online, the office was already closed. Returned to my room and went to take a shower...water pressure pathetic and when I went to close the curtain there was dried up pepperoni pizza vomit/throw up on the inside of the shower curtain. The bed linens were stained and all of the furniture had stains. There were roaches, dead and alive around the kitchenette area. There was a dried drop of blood by the door. The entire night was miserable. The marijuana smoke smell was so strong it was literally as if someone was in my room smoking marijuana. There was loud music and arguing with frequently bottles being broken until 3:30am. I left as early as I felt safe enough to leave my room. The office was closed when I left so I called the number on the door later in the day in order to speak to the front desk person for a refund. I received $50 back. Called back for the remaining $585.84 and was told by front desk, refunds are up to corporate. Corporate says its their policy they do not give refunds. This place is unsafe, unsanitary and criminal and should be condemned.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Marcell

Liked: Staff & service
N
Stayed 8 nights in Aug 2024
Verified

2/10 Terrible

Ivette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not like the pictures i saw on line. Also it had roaches. I booked for a ten days but had to leave because of the condition of the room and they still charged me for all the ten days. Refuse to refund me anything back worse place to stay at
Stayed 10 nights in May 2022
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 7 nights in Feb 2022
Verified

6/10 Okay

Carlos

Liked: Staff & service
poor cleaning and maintenance room's
Stayed 28 nights in Jan 2022
Verified

2/10 Terrible

Penny

Disliked: Cleanliness, staff & service, property conditions & facilities
Hair in bathtub. I nightly roach in bathroom. I was on the third floor, maybe reason why not updated? No utensils, plates, cups, dirty floor. Two towels for the entire wk. stay. No shampoo, soap, lotion, hair dry… etc… Keep scrolling!!
Stayed 7 nights in Jan 2022
Verified

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
I never got into the property to check in. They close at 7 pm and would not check me in 2 min after.
Stayed 7 nights in Dec 2021
Verified

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities
Police activity. Wasn't comfortable.
Stayed 9 nights in Dec 2021

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