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The Jaxon

2.0 star property
Motel near Port of Palm Beach in West Palm Beach

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Photo gallery for The Jaxon

Signature Apartment | Living area
Front of property
Exterior
Classic Studio
Signature Apartment | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
3613 Broadway, West Palm Beach, FL, 33407
  • Place, Port of Palm Beach
    ‪4 min drive‬
  • Place, Clematis Street
    ‪5 min drive‬
  • Place, Palm Beach County Convention Center
    ‪7 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Signature Apartment

Signature Apartment

Signature Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

2 bedrooms, iron/ironing board, free WiFi

Signature Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

West Palm Beach

In West Palm Beach .Within a 15-minute walk of the motel, you'll find Northwood Village and Palm Beach Maritime Museum. Port of Palm Beach and Palm Beach House Beach are also within 3 miles (5 km).
View more Motels in West Palm BeachOpens in a new window

What's nearby

  • Port of Palm Beach - 4 min drive - 2.8 km
  • Clematis Street - 5 min drive - 4.4 km
  • CityPlace - 6 min drive - 4.8 km
  • Palm Beach County Convention Center - 7 min drive - 5.1 km
  • Rapids Water Park - 9 min drive - 8.2 km

Getting around

  • West Palm Beach Station - 12 min drive
  • Palm Beach Intl. Airport (PBI) - 20 min drive

Restaurants

  • ‪Skunkworts Brewing Concern - ‬16 min walk
  • ‪Lamarina Restaurant - ‬11 min walk
  • ‪Northwood - ‬17 min walk
  • ‪Tapatia Supermarket - ‬11 min walk
  • ‪Tacos Y Antojito - ‬5 min walk

About this property

The Jaxon

Motel near Port of Palm Beach in West Palm Beach
Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this West Palm Beach motel.

  • 24 guestrooms or units
  • Smoking in designated areas
The Jaxon offers 24 accommodations with slippers and hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Property is also known as

The Jaxon Motel
The Jaxon West Palm Beach
The Jaxon Motel West Palm Beach

The Jaxon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 79 reviews
Rating 8 - Good. 5 out of 79 reviews
Rating 6 - Okay. 2 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL, Sandy Springs

Stayed 9 nights in Sep 2025

10/10 Excellent

MICHAEL, Sandy Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean enjoyable stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Party of 2 stayed for 1 night, but really clean and just enough space. Will book again
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent. The room was clean and comfortable.
Stayed 1 night in Jul 2025

4/10 Poor

Sara

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1 positive element: Olga was very responsive and helpful. The rest of our experience was not at all what I expected after reading the multiple‘excellent’ reviews online. We had a lot of trouble getting into the room- our code didn’t work and it seemed there was no staff on site. This is on a Friday evening, standing in semi-darkness with the only immediate help being offered by a man smoking a joint in the parking lot. After contacting Olga 2 staff people arrived within a few minutes and helped us get into the room where for a few minutes the lights didn’t work. We stayed 1 night in a family suite. I have 2 teenage sons. The family suite I expected was a 2 bedroom suite that I had seen on the website. We actually got a single bedroom with a little foldout cushion/mattress on the floor. The cleaning crew had not realized we needed this extra mattress because there were no sheets- pillows on our arrival. The staff person went a found sheets and quickly put a sheet over the mattress in a haphazard fashion, gave us a pillow and blanket and then she left. The ‘bed’ we were left with was sized for a small child and we had to reconfigure the ‘mattress’ as my son is 6 feet tall. We then found a toilet roll holder literally falling off the wall, and the towel holder folding under the weight of 2 towels and looking also like it might collapse. I placed a towel on the shower rail and it fell off the wall completely. Better to stay in a hotel with breakfast provided.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian, Mars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Back again for the second time! Great place, easy access to flex working spaces and PBI!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in an up-and-coming area of Palm Beach. The resident agent and owner is responsive and amazing. Highly recommend booking for a business traveler.
Stayed 1 night in Jul 2025

2/10 Terrible

Randolph

Stayed 5 nights in Jul 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and clean

The room was cozy and clean and was stocked with everything we could need- kitchen utensils, shower necessities, coffee, plenty of towels. There is not a check-in office, it is all done on the app and you're given a code to the room, which made our check-in quick and easy. The room is a little small if you plan to spend a lot of time in it, but it was perfect for our brief stay. We only really used it to sleep and shower. Overall, I do recommend this stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at The Jaxon. It has everything I needed.
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small thoughtful touches that made a huge impact

I’ve never been to West Palm Beach but The Jaxon made me feel like home. The decor was so refreshing. They thought of everything. They had ice already made where bigger hotels don’t offer that minor detail. They had utensils, plates a microwave and even water for me in the fridge. The candle scent and hair care and wash gel were great touches too. I am thankful for them being so thoughtful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hughsie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Cute and remodeled property.
Stayed 1 night in Jul 2025

10/10 Excellent

Guetheleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jonell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how everything was neat and clean!
Stayed 1 night in Jun 2025

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities

God help you if you reserve a room here

This place has no office. Arrived in an uber. Walked the property sever times upstairs and down and nowhere to check in. Finally called the hotel and some crazy woman answers. She would not shut up and listen to what I was asking. She just babbled like a crackhead. Without answering a single question she decided to tell me my reservation was cancelled and contact Expedia for a refund and hung up. Stay away from this place
Stayed 3 nights in Jun 2025

10/10 Excellent

Hal

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jun 2025

10/10 Excellent

diane

Liked: Cleanliness, property conditions & facilities
The studio apt I rented for the night was very clean and nicely decorated/remodeled. There is a remote for the A/C, the kitchenette was great, TV had Netflix. Best of all, bed and pillows were really, really comfortable!
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older style hotel that was remodeled but was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet,
Stayed 1 night in Jun 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

In my opinion, this is the 5-star of the 2-star places. You can really see the effort they put into this place—it's absolutely spotless. When we arrived, we were welcomed by Olga, a kind and helpful woman. It's up to the guests to help maintain this clean, comfortable, and affordable place. On top of that, the location is ideal
Stayed 2 nights in Jun 2025

10/10 Excellent

Damita

Business traveller
Liked: Cleanliness, property conditions & facilities
Very nice clean, quiet property. My room was super clean and my bed sheets were clean and soft, very soft. Not rough and itchy on my skin like most other hotels I have stayed at. I would also like to give a huge shout out to Ms Olga, thank you from the bottom of my heart for your service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joann

Stayed 1 night in Jun 2025