Note fondée sur 87 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
81 % des clients le recommandent
3,6 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 31 déc. 2023 sur Expedia
Room was clean, everything worked, comfortable beds. Close to a highway so it was noisy
Commentaires de Gestion de l’hôtel
8 févr. 2024 par WBINNGM, Gestion de l’hôtel
We appreciate your feedback. We hope to see you soon in the future.
4 sur 5
par un voyageur

Publié le 6 nov. 2023 sur Expedia
Very dated. Wi-Fi was extremely slow. Paper mill town with many chemical smells. Comfortable bed and great hot water. No hair dryer in rooms.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par WBINNGM, Gestion de l’hôtel
Dear Terry,We appreciate you staying with us over the weekend. We apologize for the inconvenience you experienced with Wi-Fi and Hair dryer. We hope to see you soon if you are ever back in the area.
3 sur 5
par un voyageur

Publié le 29 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 nov. 2023 par WBINNGM, Gestion de l’hôtel
We appreciate your feedback.
4 sur 5
par un voyageur

Publié le 14 oct. 2023 sur Expedia
No extra toilet paper in bathroom. Only a half roll.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par WBINNGM, Gestion de l’hôtel
We appreciate you staying with us. We apologize for the inconvenience and will address it moving forward.
5 sur 5
par un voyageur

Publié le 8 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 nov. 2023 par WBINNGM, Gestion de l’hôtel
We appreciate you staying with us and hope to see you soon.
5 sur 5
par un voyageur

Colonial Downs trip

Publié le 15 août 2023 sur Hotels
I stayed here because i was going to the big races at Colonial Downs. I needed a place to crash for 2 days, so i didn't need anything fancy. Great rate for what i needed
Commentaires de Gestion de l’hôtel
15 août 2023 par WBINNGM, Gestion de l’hôtel
Hello David, It’s wonderful to hear that the hotel met your needs perfectly during your visit to Colonial Downs for the races. We hope to see you soon.
3 sur 5
par un voyageur

Publié le 18 juill. 2023 sur Expedia
We were surprised at no Iron or hair drier
Commentaires de Gestion de l’hôtel
18 juill. 2023 par WBINNGM, Gestion de l’hôtel
Thank you for staying at the Washington Burgess Inn. We appreciate your feedback. Iron and hair dryer are available in office on request. We apologize if we missed in communicating that to you.
5 sur 5
par un voyageur

Publié le 2 juill. 2023 sur Expedia
This roadside motel is comfortable, quiet and clean. Good value for the money.
Commentaires de Gestion de l’hôtel
2 juill. 2023 par WBINNGM, Gestion de l’hôtel
Thank you for your review and for choosing our hotel. We are happy that youenjoyed your stay and we look forward to having you again as a guest in our hotel.
3 sur 5
par un voyageur

Publié le 13 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2023 par WBINNGM, Gestion de l’hôtel
We appreciate you feedback.
3 sur 5
par un voyageur

Publié le 5 juin 2023 sur Expedia
We had requested an early check in time, which was available when we arrived. There is no check-in desk and staff can be called by ringing a buzzer. The pool, which is still listed as an amenity on the motel's web site, had been filled in and is now a grassy plot. The on-site restaurant was closed for breakfast the morning we left. Very limited dining options in the vacinity.
Commentaires de Gestion de l’hôtel
5 juin 2023 par WBINNGM, Gestion de l’hôtel
Dear guest,Thank you for staying with us. We apologize for the inconveniences you experienced during your stay. We regret any confusion about the early check-in process and the absence of a traditional check-in desk. We also apologize for the outdated information about the pool on our website and the closure of our on-site restaurant for breakfast. We appreciate your feedback regarding the limited dining options in the vicinity. We value your input and will make improvements based on your comments.