Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 nov. 2023 sur Hotels
par un voyageur
Publié le 25 sept. 2023
Very nice room. Enjoyed the cleanliness and the snacks too!
par un voyageur
Publié le 21 sept. 2023 sur Hotels
par un voyageur
Publié le 16 sept. 2023 sur Hotels
par un voyageur
Publié le 11 sept. 2023 sur Expedia
par un voyageur
Publié le 12 juin 2023 sur Hotels
It was a great place to stay. We would really love to bring the whole family back. A greatvplace for a family reunion!!
Commentaires de Gestion de l’hôtel
15 juin 2023 par LPL Team, Gestion de l’hôtel
Thanks for the review, William. We would love to have you back with your family. See you next time!
par un voyageur
Publié le 2 août 2022 sur Expedia
Very nice. Comfortable room with great mountain views.
Commentaires de Gestion de l’hôtel
18 août 2022 par LPL Team, Gestion de l’hôtel
Thanks for the review, Michael! We are happy to hear you enjoyed your stay and the mountain views. You are welcome back any time!
par un voyageur
Publié le 15 juill. 2022 sur Hotels
Booked first time in error and told we could not get a refund within 10 minutes of booking even in booking 3 weeks in advance.
The second booking we did, Hotels.com did not give us checking in time, we called the hotel many times, no one answers, left message on voice mail, still no one replied.
Got email with access code at 3:20 pm.
Commentaires de Gestion de l’hôtel
28 juill. 2022 par DSS Team, Gestion de l’hôtel
David, I appreciate your feedback and am sorry to hear your experience did not meet your expectations. We strive to provide our guests with quality customer service and a relaxing stay. I do believe it may have been hotels.com you corresponded with and not with Lamp Post staff directly as I was unaware of your attempt to change your date at that time. I do apologize for the confusion surrounding your booking and check-in time (4PM) --we try and make that information readily available on our website and in multiple messages which are sent out prior to check-in. I will see that it is remedied on our third-party sites immediately. Cheers,
Shayna
par un voyageur
Good condition but way overpriced
Publié le 30 mai 2022 sur HotelsThe lodge was very clean and well kept. With that said, given what they charge they offered basically nothing outside of a place to sleep:
- No water available other than tap or the half-jug downstairs to make your own coffee
- Only coffee was "instant" in the room (and all they left in my room was decaf), or a standard pot downstairs to make yourself if you want
- No fridge in the room
- No breakfast available (free or otherwise)
- No ice available except 3-4 cubes that were in the shared refrigerator downstairs
- Check in instructions said to use the "screened in" windows to cool the room but my room had no screen on the window
- No one onsite to offer any type of service
Despite all this they charge a "property fee" on top of the nightly rate, not sure what that is supposed to include given they offer less amenities than any hotel I've stayed in?
Commentaires de Gestion de l’hôtel
21 juill. 2022 par LPL Team, Gestion de l’hôtel
Hi Matt,
Thank you for your feedback. We do not have kitchenettes in the room but do provide a variety of snacks, hot water boiler, tea, coffee and a Keurig downstairs to try and offset that. There should have been regular coffee as well as decaf-I do apologize about that! We offer a contactless check-in but do have local hosts available for any onsite needs as well as can be reached by phone from 8 am-10pm every day. I will see about getting a water dispenser for guest use. We hope to see you back again!
par un voyageur
Publié le 17 sept. 2021
The view of the mountains
Commentaires de Gestion de l’hôtel
17 sept. 2021 par Lamp Post Lodge, Gestion de l’hôtel
Thank you so much for staying with us! We appreciate you!
