Note fondée sur 357 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2021 par gm, Gestion de l’hôtel
Thank you Sebastien for your rating of your recent stay with us. I appreciate that you took the time to provide us with your feedback. We look forward to your next stay with us!
Sincerely,
Cindy Swanson
General Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par gm, Gestion de l’hôtel
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.Sincerely, Cindy Swanson General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
Noisy. Sound travelled between rooms.
Eliptical in fitness centre was broken
Commentaires de Gestion de l’hôtel
4 mars 2024 par gm, Gestion de l’hôtel
Thank you for providing your feedback regarding your recent stay. We value the information as we utilize it to ensure every guest stay is wonderful.I apologize our elliptical was not operational during your stay but I can assure you we are rectifying this issue. We look forward to welcoming you back in the future. Sincerely, Cindy Swanson General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par gm, Gestion de l’hôtel
Dear Erin, We are incredibly grateful that you took the time out of your day to leave us this review. We put customer satisfaction as a top priority, and we are committed making each stay incredible. It is guests like you that make our job wonderful. Please consider us the next time you are staying in the area as we look forward to serving you again!Sincerely, Cindy Swanson General Manager
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par gm, Gestion de l’hôtel
Dear Gilbert, We are incredibly grateful that you took the time out of your day to leave us this review. We put customer satisfaction as a top priority, and we are committed making each stay incredible. It is guests like you that make our job wonderful. Please consider us the next time you are staying in the area as we look forward to serving you again!Sincerely, Cindy Swanson General Manager
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Hotel staff were continually cleaning! If a guest came in with muddy footwear the floor was cleaned immediately!
Staff was friendly and cheerful!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par gm, Gestion de l’hôtel
Dear Linda, We are incredibly grateful that you took the time out of your day to leave us this review. We put customer satisfaction as a top priority, and we are committed making each stay incredible. It is guests like you that make our job wonderful. Please consider us the next time you are staying in the area as we look forward to serving you again!Sincerely, Cindy Swanson General Manager
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Perfect stop for our family week getaway! The staff are amazing and the room was perfect!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par gm, Gestion de l’hôtel
Dear Amber, We are incredibly grateful that you took the time out of your day to leave us this review. We put customer satisfaction as a top priority, and we are committed making each stay incredible. It is guests like you that make our job wonderful. Please consider us the next time you are staying in the area as we look forward to serving you again!Sincerely, Cindy Swanson General Manger
par un voyageur
Publié le 7 févr. 2024 sur Expedia
I tried to get a room on a higher floor as I dislkke ground flore rooms but was refused
Commentaires de Gestion de l’hôtel
8 févr. 2024 par gm, Gestion de l’hôtel
Hi Ron,Thank you for posting your feedback on your recent stay with us. I apologize for the desk agent not moving you to another floor as we mostly certainly can accommodate all of our guest requests. You did book your room online and can make the request in the comments when booking as well. I will assure you this was just a training issue and I will have this matter rectified immediately. I hope we can welcome you back in the future and will get your room preference correct. Sincerely, Cindy Swanson General Manager
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 janv. 2024 par gm, Gestion de l’hôtel
We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to hank you for staying with us and we look forward to serving you again in the future. Sincerely, Cindy Swanson General Manager
par un voyageur
Publié le 17 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2024 par gm, Gestion de l’hôtel
We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to hank you for staying with us and we look forward to serving you again in the future. Sincerely, Cindy Swanson General Manager
