The Com Plex Motel

3.0 star property
3-star motel in Whakatāne Town

Choose dates to view prices

Photo gallery for The Com Plex Motel

Front of property - evening/night
Exterior
Family Studio Suite, Accessible
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

Top Floor Studio Suite

9.8 out of 10
Exceptional
(58 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Accessible Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the area

Whakatane

Whakatāne Town stay.With a stay at this Whakatāne Town motel, you'll be steps from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within half a mile (1 km).

What's nearby

  • Wairere Falls - 2 min walk - 0.2 km
  • Te Manuka Tutahi Marae - 3 min walk - 0.3 km
  • Mataatua: The House That Came Home - 3 min walk - 0.3 km
  • Whakatane River Walk - 5 min walk - 0.4 km
  • Whakatane District Museum and Gallery - 8 min walk - 0.7 km

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Peejays Coffee House - ‬2 min walk
  • ‪Kfc - ‬2 min drive
  • ‪Moxi Cafe - ‬6 min drive
  • ‪Cadera - ‬6 min drive
  • ‪Village Bakery - ‬3 min drive

About this property

The Com Plex Motel

3-star motel in Whakatāne Town
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

  • 28 guestrooms or units
  • Smoking in designated areas
  • Dining venue
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel

The Com Plex Motel Whakatane

The Com Plex Motel Motel Whakatane

Frequently asked questions

How close is The Com Plex Motel to the airport?

The Com Plex Motel is 6.8 mi (15-min drive) away from the Whakatane (WHK) airport, the closest popular airport to the property.

How much does it cost to stay at The Com Plex Motel?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at The Com Plex Motel on Jun 1, 2026 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Com Plex Motel have an airport shuttle?

Airport shuttle services are not available at The Com Plex Motel.

Does The Com Plex Motel offer free breakfast?

The Com Plex Motel does not offer free breakfast.

Is there a casino at The Com Plex Motel?

No, there is no casino at this motel.

What time is check-in at The Com Plex Motel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at The Com Plex Motel?

This motel offers free self parking.

Does The Com Plex Motel have a pool?

The Com Plex Motel does not have a pool.

Does The Com Plex Motel have a restaurant?

Yes, there is a restaurant on site.

Does The Com Plex Motel have a spa?

There are no spa services available at this motel.

How close is The Com Plex Motel to downtown Whakatane?

The Com Plex Motel is 0.4 mi away from Whakatane.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 354 out of 447 reviews
Rating 8 - Good. 81 out of 447 reviews
Rating 6 - Okay. 9 out of 447 reviews
Rating 4 - Poor. 3 out of 447 reviews
Rating 2 - Terrible. 0 out of 447 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and smelled great. Lovely view of the waterfall from our 'unit', #4. Excellent location close to town so easy to walk. Bed was super large and the shower was also big and powerful. Loved meeting Oscar who is just adorable, though owning a Shih Tzu myself I may be a little biased. If I ever stay in Whakatane again, this will be my first choice.
Stayed 2 nights in Feb 2026

10/10 Excellent

tania

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s just the small things, biscuits for your coffee, chocolates as a treat and the most stunning rooms. We will be back, and have told everyone.
Stayed 1 night in Feb 2026

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service
Easy check in , very clean room , comfortable and quiet.
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really pleased with our top floor room once again. Spotlessly clean and spacious. Basic amenities such as toaster, microwave, kettle, hairdryer and iron included. Crockery, glasses and cutlery for 2. TV included Sky channels. Towels had a luxurious feel. Bedding was lovely - especially appreciated were the different sized pillows. The Com Plex is situated a leisurely three minute walk to the start of the shops. There are places to eat nearby. Two supermarkets are within walking distance.
Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 2 nights in Feb 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Motel was new. Room was very clean and was stylish. Reception staff were friendly and welcoming. The room was equipped with kettle, microwave, mugs, crockery and cutlery. Parking adjacent to the room. A short walk to restaurants and the centre of Whakatane. Wifi fast. I didn't try the TV which had lots of channels. A table to work from. Aircon. Bed large and comfortable. Everything was there. Excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Clariza Anne

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern and clean. The staff were lovely and very helpful with all our odd requests. The unit had everything we needed and more. The location was great because it was so close to Whakatane city center and close to the road going to Ohope when we wanted to go to the beach.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet
Stayed 1 night in Jan 2026

10/10 Excellent

joseph

Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities
Easy check-in and checkout,a nice point of difference motel with excellent parking
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, welcoming staff and close to town.
Stayed 1 night in Jan 2026

8/10 Good

Brynnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff, perfect for our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room. Great having the com pub next door. Friendly check in. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Mohammed Imran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its retrostyle room had a nice nostalgic feeling.
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Clean comfortable room
Stayed 1 night in Dec 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Good location, quiet, nice hot water, decent bed. Unfortunately the room (carpet?) smelled damp. Turning on the AC didn't help.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was exceptional. Will definitely return
Stayed 2 nights in Dec 2025

10/10 Excellent

Leisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and modern. Comfortable beds
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 3 nights in Dec 2025

8/10 Good

Tim

Business traveller
Very tidy and clean room
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we requested
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, close to town
Stayed 1 night in Nov 2025

10/10 Excellent

Meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2025