The Com Plex Motel

3.0 star property
Enjoy the free WiFi at this 3-star Whakatane motel

Choose dates to view prices

Photo gallery for The Com Plex Motel

Front of property - evening/night
Staircase
Family Studio Suite, Accessible
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Mataatua: The House That Came Home
    ‪3 min walk‬
  • Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Whakatane Hospital
    ‪4 min drive‬
  • Whakatane (WHK)
    ‪19 min drive‬

Room options

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

About the area

Whakatane

In Whakatane .At this motel, you'll be steps from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within half a mile (1 km).

What's nearby

  • Mataatua: The House That Came Home - 3 min walk - 0.3 km
  • Te Manuka Tutahi Marae - 3 min walk - 0.3 km
  • Whakatane District Museum and Gallery - 8 min walk - 0.7 km
  • Whakatane Hospital - 4 min drive - 2.9 km
  • Ohope Beach - 6 min drive - 5.4 km

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Turkish Kebab House - ‬6 min walk
  • ‪Robert Harris Cafe Whakatane - ‬10 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪The Quay Cafe/Licensed Restaurant - ‬5 min drive
  • ‪Quart House Bar - ‬4 min walk

About this property

The Com Plex Motel

Enjoy the free WiFi at this 3-star Whakatane motel
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

  • 28 guestrooms or units
  • Smoking in designated areas
  • Dining venue
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 265 out of 331 reviews
Rating 8 - Good. 59 out of 331 reviews
Rating 6 - Okay. 5 out of 331 reviews
Rating 4 - Poor. 2 out of 331 reviews
Rating 2 - Terrible. 0 out of 331 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New units, clean and comfortable but no sink to do dishes. The fridge was tiny and the bathroom door kept closing and was quite difficult to open.
Stayed 1 night in Mar 2025

10/10 Excellent

SHANE A ROBERTS SUPERIOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely restored heritage property
Stayed 1 night in Mar 2025

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the unusual/unique container style rooms with an allocated parking space. Ours was upstairs. The room was new, spacious and well equiped. It is a very short walk to the shops, restaurants and waterfront of Whakatane. Friendly helpful person on reception. Definitely recommend staying here.

8/10 Good

Tururai

Stayed 2 nights in Feb 2025

10/10 Excellent

graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in heritage building. Great wee room.Short walk to town, Good George Bar is next door for good meals and drinks.
Stayed 1 night in Feb 2025

8/10 Good

tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for a one night stopover. Our room was very clean, spacious and was all we needed. It is a great location within walking distance of the shops and cafe.
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first pick if I’m there for work, great service, clean
Stayed 1 night in Feb 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy and modern and very convenient
Stayed 4 nights in Feb 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable clean room. Great shower. Cooling on heat pump was very efficient. Front desk dealt professionally with a small mishap that I had.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Seaford Rise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean very well serviced all the ammenities that we require for a comfortable stay. Would highly recommend Close to city eatery and shopping strip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real surprise of a Motel.

This Motel incorporates the Old with the New. We stayed in the fully refurbished Old part of the Hotel, It was really great with plenty of room, great bathroom, and great house guests. Good parking, and location has you are right in town..
Stayed 2 nights in Feb 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sheree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good nights sleep...

We had a two night stay, it was really great, we stayed in the old part of the Hotel which has been fully refurbished. There was plenty of room, great Air Conditioning, bathroom was a little small but otherwise ok. Staff were really great, helpful and friendly, café / restaurant located down stairs, so overhaul a great stay, and hopefully will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So pleasant. Room was clean, spacious, had everything we needed. And it was quiet at night. Excellent!!
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, good value
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, beautiful accomodation and lovely staff. Excellent cafes and walking spots.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

warren

Stayed 1 night in Jan 2025

8/10 Good

Shane, Hamilton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this same day as we were arriving and we got a call to confirm plus discuss options around others from our group staying there. Check in was simple and they we very accommodating. Will stay there again next time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Impeccable, very clean. Great location. Children friendly
Stayed 1 night in Jan 2025