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The Com Plex Motel

3.0 star property
3-star motel in Whakatāne Town

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Photo gallery for The Com Plex Motel

Family Studio Suite, Accessible
Exterior
Exterior
Restaurant
Accessible Studio Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

View all photos for Top Floor Studio Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

9.8 out of 10
Exceptional
(55 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the area

Whakatane

Whakatāne Town stay.With a stay at this Whakatāne Town motel, you'll be steps from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within half a mile (1 km).
View more Motels in WhakataneOpens in a new window

What's nearby

  • Wairere Falls - 2 min walk - 0.2 km
  • Te Manuka Tutahi Marae - 3 min walk - 0.3 km
  • Mataatua: The House That Came Home - 3 min walk - 0.3 km
  • Whakatane River Walk - 5 min walk - 0.4 km
  • Te Papaka & Puketapu - 11 min walk - 1.0 km

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Baxter's Cafe - ‬8 min walk
  • ‪Ohiwa Oyster Farm - ‬11 min drive
  • ‪Kebab House - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Burger King - ‬16 min walk

About this property

The Com Plex Motel

3-star motel in Whakatāne Town
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

  • 28 guestrooms or units
  • Smoking in designated areas
  • Dining venue
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 322 out of 405 reviews
Rating 8 - Good. 73 out of 405 reviews
Rating 6 - Okay. 7 out of 405 reviews
Rating 4 - Poor. 3 out of 405 reviews
Rating 2 - Terrible. 0 out of 405 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Stephen

Stayed in the original building room, Simpkins. People in opposite room smoked heavily at the emergency door entrance, with the door open. Corridor filled with smoke smell which ended up filling room. Moved to a room further down corridor, next night, result the same.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Room nice and clean bed comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Sonika

Stayed 1 night in Nov 2025

10/10 Excellent

Sanita

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Chloe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was on the top floor getting the afternoon sun. Great location with all local bars few minutes walk on the Main Street. Clean and tidy room/ bathroom and very comfy bed!
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025

10/10 Excellent

HAMISH

Travelled with group
Liked: Cleanliness, amenities
Air con worked well and extra parking was not a problem.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leisha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, staff lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Leisha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Black out curtains, felt safe and easy, Clean, lovely staff
Stayed 1 night in Oct 2025

10/10 Excellent

Chrissy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig & Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Oct 2025

10/10 Excellent

Toby

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the town and pretty building.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, quiet room
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern rooms and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Moana, Mount Maunganui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was friendly and helpful. Room was cozy and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

H H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Stayed 3 nights in Sep 2025

10/10 Excellent

Tasman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole experience was pleasant! the staff were accommodating and friendly, and the apartments/ rooms are modern, clean and comfortable! I’ll be coming back in the future and definitely recommend the stay to others ☺️
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king bed and large shower
Stayed 1 night in Sep 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Com Plex!
Stayed 2 nights in Sep 2025

10/10 Excellent

Huei Wein

Stayed 1 night in Aug 2025

8/10 Good

Uma

Stayed 4 nights in Aug 2025