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The Avenue Hotel

3.0 star property
3-star hotel near Watt Fountain

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Photo gallery for The Avenue Hotel

1 bedroom, premium bedding, individually decorated, desk
Deluxe Suite | Balcony
Apartment with Balcony | Private kitchen
Family Room | Living room
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
379 Victoria Avenue, Whanganui, 5001
  • Whanganui Museum
    ‪18 min walk‬
  • Virginia Lake
    ‪2 min drive‬
  • Durie Hill Elevator
    ‪2 min drive‬
  • Whanganui (WAG)
    ‪9 min drive‬

Room options

View all photos for Apartment with Balcony

Apartment with Balcony

Apartment with Balcony

  • 52 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Premium Room

1 bedroom, premium bedding, individually decorated, desk

Premium Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Living area

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio

Executive Studio

Executive Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, individually decorated, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed, Garden View

1 bedroom, premium bedding, individually decorated, desk

Superior Room, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, premium bedding, individually decorated, desk

Premium Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Poolside

Deluxe Poolside

Deluxe Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Room

1 bedroom, premium bedding, individually decorated, desk

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room Single Use, Multiple Beds, Garden View

Superior Double Room Single Use, Multiple Beds, Garden View

Superior Double Room Single Use, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

8.8 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

About the area

Whanganui

City center stay.Within 2 miles (3 km) of this Whanganui hotel, you'll find Watt Fountain and Sarjeant Gallery. Whanganui Museum and Durie Hill Elevator are also within 2 miles (3 km).

What's nearby

  • Whanganui Museum - 18 min walk - 1.5 km
  • Watt Fountain - 19 min walk - 1.7 km
  • Virginia Lake - 2 min drive - 1.5 km
  • Durie Hill Elevator - 2 min drive - 1.8 km
  • Whanganui Riverboat Centre and Museum - 2 min drive - 1.8 km

Getting around

  • Whanganui (WAG) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Thai House Express 2 - ‬12 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪The Yellow House Cafe - ‬14 min walk
  • ‪Noodle Canteen - ‬13 min walk

About this property

The Avenue Hotel

3-star hotel near Watt Fountain
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly The Avenue Hotel. Free self parking is available.

This 3-star Whanganui hotel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • 101 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Avenue Hotel offers 58 accommodations with hair dryers and irons/ironing boards. These individually decorated accommodations include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Languages

Chinese (Mandarin), English

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Deluxe Room

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  • Free WiFi
  • Air conditioning
  • Business services
4.4 out of 5, Excellent, 307 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • Area rugs in room
  • High-pile carpet in room
  • No elevator
  • Tile flooring in room

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Saturday to Saturday (8:00 AM – 6:00 PM), Monday to Friday (8:00 AM – 7:00 PM), and Sunday to Sunday (8:00 AM – 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to December 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingsgate Avenue
Kingsgate Avenue Wanganui
Kingsgate Hotel Avenue
Kingsgate Hotel Avenue Wanganui
Kingsgate Hotel Avenue Wanganui Whanganui
Kingsgate Avenue Wanganui Whanganui
Kingsgate Hotel The Avenue
The Avenue Hotel Hotel
The Avenue Hotel Whanganui
The Avenue Hotel Hotel Whanganui
Kingsgate Hotel The Avenue Wanganui

The Avenue Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 271 reviews
Rating 8 - Good. 103 out of 271 reviews
Rating 6 - Okay. 44 out of 271 reviews
Rating 4 - Poor. 13 out of 271 reviews
Rating 2 - Terrible. 5 out of 271 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dale

Business traveller
Disliked: Staff & service
Expedia confirmed my booking but when I turned up this hotel said they didn’t have a booking for me and had no rooms available. Reception person didn’t seem to care.
Stayed 1 night in Mar 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Outdated everything, carpets covered with mats to cover they were threadbare. Cockroaches in the room
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Travelled with partner
Disliked: Property conditions & facilities
We had a 2queen bed room,one bed was ok for one person as it sagged the other closer to the bathroom was hard and you could feel the springs digging your in the back so you didnt get a comfortable sleep. Lots of paint chips and scratches and a hole in the back of the bathroom door. Towels were quite old and small ,mould in the shower. For$ 210 a night should have been alot better. Also major constructions happening to the bar and restaurant so no availability of food or drinks. With no pre notification of this. Lucky there were places close by to eat and get a drink. Probably wouldnt stay there again sadly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The hotel is well placed on Victoria Avenue with the town centre within easy walking distance. The room was comfortable and clean and the bathroom quite roomy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good and quiet comfy beds recommend going again
Stayed 1 night in Feb 2025

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room needs air con
Stayed 1 night in Feb 2025

2/10 Terrible

Adriaan

Disliked: Cleanliness, staff & service, property conditions & facilities
NO dining room. NO pub. NO room service. NO airconditioning. NO soundproof doors. At more than $200 per night. The bathroom was full of long black hair (I have no hair). The furniture was uncomfortable. Thank heavens, the bed was up to standard. Disgusting. I used to have blind faith in Copthorne Hotels. Not any more after this horrendous ripoff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay, this time in a unit rather than hotel. Beautifully clean, fabulous pool and friendy helpful staff. Will definately stay again
Stayed 2 nights in Feb 2025

8/10 Good

WAYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Very informative
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location,very accommodating when request are made ,clean and a great pool on a hot afternoon.
Stayed 2 nights in Jan 2025

6/10 Okay

Lyn

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Niki

Travelled with partner
Liked: Cleanliness
This hotel is pretty tired and some facilities are in need of an upgrade. The ironing board possibly came with the hotel; it was shocking. The shower flooded the whole bathroom. ‘Deluxe’ suites are on the road side and noisy until night time. They’re also super hot -no aircon so you def need the in-room fan.
Stayed 3 nights in Jan 2025

4/10 Poor

Hineira

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn't realize we had no cooking facilities. We have stayed there a couple of times so I automatically assumed we could cook in room. I also paid a bit more than normal. Only jug for hot drink available. So check youf room for cooking facilities when booking online.
Stayed 1 night in Jan 2025

6/10 Okay

Rebekah

Travelled with family
The room was clean and the beds comfortable, although we would have preferred to have pillow cases in addition to the pillow protectors, to be applied to our pillows. The shower was too powerful to the point of being uncomfortable. However for our short stay the room had all we needed.
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for an overnight stay in this cute town!

👍 Like my review! We had a quick overnight stay at The Avenue Hotel in Whanganui, New Zealand as part of our road trip towards Wellington. The hotel met our expectations and we had no issues during our stay upon looking at the previous reviews. As the previous reviews shared that the place is a bit worn down, the room was overall clean, check in staff was friendly and smooth, bed and pillows were comfortable, bathroom was refreshing with toiletries (e.g. shampoo, conditioner, soap), fridge was convenient, internet was optimal for email and reading, several outlets, and offerings for use with a provided kettle (e.g. instant coffee, tea, hot chocolate, spoon, cups, glasses) was helpful to start the morning or end an evening. Although you may need to drive to a very cute and spacious downtown, the hotel was near several grocery stores, had free parking, and was in a quaint neighborhood. Please note that the hotel does lock up in the evening to maintain the safety of the guests requiring physical key access from the back of the hotel. They also offer on-site self-serve laundry service ($5 washer, $5 dryer, and extra for detergent) and in-room ironing board or hair dryer. We had no issues with checkout and the staff was very helpful as we left for our next journey! Overall, we would definitely consider staying here again (especially for an overnight stay) thanks to the great value and would recommend it to our friends and family.
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2025

10/10 Excellent

Holly, Alicetown

Loved having the pool
Stayed 1 night in Jan 2025

6/10 Okay

Noeline

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Shayne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Go elsewhere

Old and run down, restaurant was closed, heater not working in room. Place needs bulldozing. Whole complex had an odd odour.
Stayed 1 night in Jan 2025

4/10 Poor

Linda

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible check-in process at 630 pm. No phones in room, rooms left unlocked with keys inside, no way to find out our assigned rooms . Highly recommend you look elsewhere! Lobby reeked of smoke and Marijuana, but rooms did not have the smell. Beds were okay and clean, showers are tiny.
Stayed 1 night in Jan 2025

4/10 Poor

sarah

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in desperate need of a refurb. The member of staff l dealt with was absolutely lovely and very professional. The bed was comfortable and pillows nice with nice bed linen The large gap at foot of door to room let in so much light, found it difficult to sleep
Stayed 1 night in Jan 2025