Ratings based on 614 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Plymouth
Posted Feb. 29, 2024 on Expedia
The Casino was very nice and clean inside. The parking area was littered with trash and just plain dirty. It was easy to get in and out of concert venue. The room was very nice. Staff was great at hotel desk. We checked in on waitlist for restaurant to eat. No one ever text us back. Had to eat snacks we brought. Not happy.
Comment from Hotel Management
Mar. 1, 2024 by Lissette, Hotel Management
Dear Sally, Thank you for sharing your recent experience with us. We are sorry to hear about the overall experience you encountered during your visit. We are happy to hear you enjoyed our nice casino and our great team members. Come back and visit again soon.
by A traveller
Posted Feb. 29, 2024 on Expedia
There are not enough places to eat and there are not enough drink carts.
Took about 45 minutes when the girl came around..
Comment from Hotel Management
Feb. 29, 2024 by Lissette, Hotel Management
Dear Alan, Thank you for sharing your recent experience with us. We are sorry to hear about the experience you encountered with our beverage service during your visit. Please know we have shared your feedback with our Beverage Manager to review accordingly with her team.
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Lissette, Hotel Management
Dear Kim, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Dana, Hotel Management
Dear Mark, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon
by A traveller
Concert
Posted Feb. 25, 2024 on HotelsWe stay for one nite, the room was clean and able to check in early.
Comment from Hotel Management
Feb. 28, 2024 by Lissette, Hotel Management
Dear Ruth,So glad to hear that you enjoyed your clean guestroom and early check-in. Come back and visit soon!
by A traveller
Posted Feb. 24, 2024 on Expedia
Very convenient, when there’s a rock show on the same grounds ,
Comment from Hotel Management
Feb. 24, 2024 by Lissette, Hotel Management
Dear Justin, So glad to hear that you enjoyed our event venue on our property.
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by Lissette, Hotel Management
Dear Liz, So glad to see you had an amazing visit with us. Come back and see us again soon!
by A traveller
Posted Feb. 13, 2024 on Expedia
This was a very nice hotel. But what was even better is the staff for the hotel as well as the staff for the casino including the dealers were impeccable. You can tell that they consider customer service at top priority and I really enjoyed my stay.
Comment from Hotel Management
Feb. 16, 2024 by Lissette, Hotel Management
Dear Jennifer, So glad to hear that you enjoyed your nice hotel stay and our impeccable dealers and hotel staff. Looking forward to having you back again soon.
by A traveller
Posted Feb. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Dana, Hotel Management
Dear Janice, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon
by A traveller
Posted Feb. 6, 2024 on Expedia
Probably the most comfortable bed I've ever slept in.
Comment from Hotel Management
Feb. 9, 2024 by Lissette, Hotel Management
Dear Terri,So glad to hear that you enjoyed the comfortable Sleep like a Rock bedding amenities. Looking forward to having you back again soon!
