4/10 Poor
Ruth
Travelled with family
Apr 28, 2026
Disliked: Amenities
We were told our room was unavailable when we called, but by the time we arrived 2 hrs later, accommodation had been made. The manager was very nice. The other staff did not seem to answer the phone when she was there. We would call with no answer, but if we went downstairs a minute later she would be sitting right there. The breakfast was extremely limited - "a to go" or something - one donut and a cup of coffee. No where to sit. We were also told this hotel houses several homeless individuals, and that things were stolen from the hallway.
when meant for the person in the room it was left at. In general, the two bookings we made through you this trip were of much lower quality than we have experienced before. This was very disappointing.
Ruth
Stayed 2 nights in Apr 2026