Ratings based on 937 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 23, 2024
I liked everything about this place, except you have to pay for parking
Comment from Hotel Management
May 24, 2024 by Customer Service, Hotel Management
Claudia,Thank you for your wonderful feedback about Hyatt House Parsippany Whippany. We're delighted to hear you enjoyed your stay. We appreciate your comment regarding the parking fee and will take it into consideration. We hope to welcome you back soon.
by A traveller
Money Hungry Hotel
Posted Feb. 19, 2024 on HotelsThe say was good would’ve given this place 5 stars but it seems like a very money hungry hotel. If you want to park it is $15/day. If you need to check in slightly early or slightly late they charge you and their breakfast could use some work to be more tastier. And lastly, the deposit is $100/PER DAY not for the overall stay- so budget accordingly. Overall I would stay again
Comment from Hotel Management
Feb. 20, 2024 by Customer Service, Hotel Management
Thank you for sharing your experience. It's great to hear that you found your stay at Hyatt House Parsippany Whippany satisfactory, despite a few points of concern. Your feedback around parking and deposit arrangements is noted. We aim to clearly communicate any additional costs in advance and apologize if this was unclear to you. Regarding breakfast, our culinary team continually works on enhancing meal options to ensure satisfaction. We highly value your opinion and hope we can offer an improved experience should you choose to return.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Customer Service, Hotel Management
Abhishek, it seems like your stay at Hyatt House Parsippany Whippany didn't quite meet your expectations. Could you share specifics that didn't satisfy you? We value your insights to enhance our services. Looking forward to hearing from you soon.
by A traveller
Posted Feb. 11, 2024 on Expedia
Property was easy to access. Although paying for outdoor parking seemed a bit exciting to me. Indoor, valet parking I could see but outside should be free parking.
Comment from Hotel Management
Feb. 13, 2024 by Customer Service, Hotel Management
John, we appreciate your feedback about your stay at Hyatt House Parsippany Whippany. Delighted to hear that access to the property was convenient for you. On the topic of parking, we understand varying perceptions. Be assured, the fee associated with our open-air parking goes towards maintenance and security. We hope to welcome you back in the future for an even more excellent experience.
by A traveller
Posted Feb. 2, 2024 on Expedia
The rooms matched the description. Clean and quiet. Good stay for a good price.
Comment from Hotel Management
Feb. 3, 2024 by Customer Service, Hotel Management
Dasia, it's wonderful to know that you found the rooms at Hyatt House Parsippany Whippany to be clean and quiet and that you had a pleasant stay with us. We're pleased that our prices also met your expectations. We look forward to welcoming you back soon.
by A traveller
Posted Jan. 30, 2024 on Expedia
The location was ok for my business trip. The room was very worn, paint flecking in the bathroom, not clean in the bathroom specifically the shower. needs some paint and clean the door hinges/frames, etc.
Comment from Hotel Management
Feb. 1, 2024 by Customer Service, Hotel Management
Diana, it's good to hear that our location was convenient for your business trip. However, we understand that you had observations concerning your room's condition, particularly in the bathroom area. Hyatt House Parsippany Whippany is committed to delivering the highest standards of cleanliness and maintenance. Rest assured your feedback will be used to improve our guest experience moving forward. We hope we will have the chance to enhance your impressions upon your next visit.
by A traveller
Awesome
Posted Jan. 25, 2024 on HotelsWe stay here often and it's always amazing. The staff is always great.
Comment from Hotel Management
Jan. 27, 2024 by Customer Service, Hotel Management
Bruce, it's wonderful to hear that your frequent visits to Hyatt House Parsippany Whippany have consistently been exceptional experiences. We're glad our team members consistently provide excellent service. We can't wait to welcome you back on your next visit.
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 27, 2024 by Customer Service, Hotel Management
Daniel, it's fantastic to hear you had an excellent stay at Hyatt House Parsippany Whippany. Your high rating means a lot to us and we sincerely hope to welcome you back soon for another wonderful experience.
by A traveller
Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Customer Service, Hotel Management
Andrea, it seems your stay didn't meet your expectations, and we regret to hear this. Even without specific details, we value your feedback and we're dedicated to improving our services. We hope for another opportunity to provide you with the excellent experience that so many of our guests have grown fond of.
by A traveller
Posted Jan. 6, 2024 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Customer Service, Hotel Management
Tanya, it's evident from your rating that your stay did not meet your expectations and the team sincerely regrets to hear this. Nonetheless, your feedback is valued and we would love to make things right on your next visit to our hotel. We're confident we can deliver the experience you deserve.
