Ratings based on 107 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Nice hotel by the sea

Posted Jan. 2, 2020 on Hotels
The location is great for a peaceful holiday by the sea. Closest 7-11 was 200 m away, same a restaurants, massage, scooter rentals etc. The beach restaurant 300 m away is recommended ! Note! The beach is nice to walk, but there may be broken glass. Hotel maintenance could be improved. Traffic noise from street behind is very clear on 3rd floor rooms. I was luckily replaced on 2nd floor which was much better.
5 out of 5
by A traveller

Posted Oct. 20, 2019 on Hotels
Really lovely location and staff
5 out of 5
by A traveller

Posted Oct. 19, 2019 on Hotels
Perfect location and a lovely hotel
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 31, 2019 on Expedia
5 out of 5
by A traveller

Spend best vacation time here

Posted Dec. 10, 2018 on Hotels
Nice place, staffs, sleep well but no face tissue in bathroom
5 out of 5
by A traveller from slough

Gutted only had the night to enjoy

Posted Sep. 21, 2018 on Hotels
Was a one day stopover and due to flight issues we only had the night here which was a great shame .. fabulous place. Maybe cloud 9 would be a better name x
Comment from Hotel Management
Sep. 25, 2018 by Aom, Hotel Management
Dear Mike, Thanks for the wonderful review. We and our staff really enjoyed your stay at our hotel. Hope to see you again Cloud 19 Panwa,
3 out of 5
by A traveller from Phuket, Thailand

Posted Jul. 25, 2018 on Expedia
The staff were extremely helpful and great! Loved the service, however, my room’s A.C. Was not working at all! It was terrible! I got so much mosquito bites too! Bathroom was dirty and there were a lot of dirty hair on the bed still. The room was dirty and having no air conditioner mad it worse. View was great but overall I had a bad experience in the room. I couldn’t wait to check out! The shower head also had mold growing it. And the shower smelt bad and sprayed terrible.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 2, 2018 on Hotels
5 out of 5
Recommended
for Personal Event
by A traveller

Will definitely be back

Posted Jan. 13, 2018 on Hotels
Fantastic location Fantatstic Rooms Fantastic Staff Fantastic Service
4 out of 5
by Angela

Go for the views!

Posted Mar. 31, 2017 on Hotels
View was great, hotel was definitely the nicest in that area. We loved waking up to the view of the beach. The hotel staff service was just ok. I rated them a three, but not once during my three day stay did the staff approach me to take my order for food or drinks while my husband and I were by the pool. Every time we wanted to order, we had to approach the bar. Not sure if this is a cultural difference or just how they do things. The back lounge area was great for watching the sunset, which we did every night. The room itself was fine, not luxurious. Husband said the bed was hard. The area itself is 1 hour from airport, 45 from Bangla Rd, and 30 from Phuket docks. Not much to see or do in vicinity of hotel but we liked the relaxation aspect.