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Norseman Hotel

3.0 star property
3-star guestrooms with comfy beds

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Photo gallery for Norseman Hotel

View from property
Premium bedding, pillowtop beds, individually decorated
Exterior
Serves lunch and dinner
Cafe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Riverside, Wick, Scotland, KW1 4NL
  • Place, Old Wick Castle
    ‪4 min walk‬
  • Place, Wick Heritage Centre
    ‪7 min walk‬
  • Place, Pulteney Distillery
    ‪13 min walk‬
  • Airport, Wick (WIC)
    ‪14 min walk‬

Room options

View all photos for Classic King or Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic King or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for King Double, Single Occupancy

Premium bedding, pillowtop beds, individually decorated

King Double, Single Occupancy

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double or Twin Room

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room (single use)

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room (single use)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the area

Wick

On riverwalk.Within a 10-minute walk of the hotel, you'll find Old Wick Castle and Wick Heritage Centre. Wick Library and Pulteney Distillery are also within 2 miles (3 km).

What's nearby

  • Old Wick Castle - 4 min walk - 0.4 km
  • Wick Heritage Centre - 7 min walk - 0.7 km
  • Wick Library - 13 min walk - 1.1 km
  • Pulteney Distillery - 13 min walk - 1.2 km
  • Gills Bay Ferry Port - 42 min drive - 35.6 km

Getting around

  • Wick Station - 5 min walk
  • Inverness (INV) - 148 min drive

Restaurants

  • ‪Wickers World - ‬13 min walk
  • ‪Bord De L'Eau - ‬4 min walk
  • ‪Spice Tandoori - ‬5 min walk
  • ‪Thrumster House - ‬8 min drive
  • ‪Morags - ‬4 min walk

About this property

Norseman Hotel

3-star guestrooms with comfy beds
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Norseman Hotel. Free self parking is available.

This 3-star Wick hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • 258 sq ft of conference space
  • 24 sq m of conference space
  • Built in 1970
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Norseman Hotel offers 48 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This Wick hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Exterior
Mackays Hotel Wick
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 224 reviews
The price is CA $165
CA $199 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • HDTV

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Norseman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 327 reviews
Rating 8 - Good. 136 out of 327 reviews
Rating 6 - Okay. 44 out of 327 reviews
Rating 4 - Poor. 17 out of 327 reviews
Rating 2 - Terrible. 10 out of 327 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel enjoyed very much great location and staff were friendly
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive, room satisfactory, food nice & easy to park.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay. Top marks for the fruit salad and

Overnight stay on the way to the ferry. Well appointed room. Top marks for 3 types of fresh fruit salad and sugar free muesli at breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Basically the hotel is fine but some of the decor is a bit tired. However everything in the room worked and it was warm and comfortable. We ate in the restaurant which was OK though some of the staff appeared very young and not very experienced.
Stayed 1 night in Sep 2025

8/10 Good

Cui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was good, staff are very friendly and they’re let friendly hotel. The only thing is the shower being very slow and weak.
Stayed 1 night in Sep 2025

6/10 Okay

Lindsay

Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be really pleasant and helpful. Our stay was one night the food was really good.
Stayed 1 night in Sep 2025

6/10 Okay

SUZANNE

Travelled with partner
Liked: Cleanliness
Furniture was shabby in the room, but beds were comfortable. Staff were not very warm, except for the maid who did our room. I must have missed the information about there being no elevator, but we made it up to the third floor.
Stayed 2 nights in Aug 2025

8/10 Good

Alastair

Travelled with family
Liked: Cleanliness, staff & service, amenities
A fairly charmless purpose built hotel in a municipal car park setting, though it does have a lawn at the back. Professionally run, it serves its purpose more than adequately. There isn't much competition in Wick.
Stayed 1 night in Aug 2025

8/10 Good

Kalwant Singh

Liked: Cleanliness, staff & service, room comfort

Good and comforting with garden view

Just wanted to see wick and wee brake and hotel was clean food was good room was clean and comfortable only one thing don’t have a lift
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

AA Ernani Robertson

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

DISGUSTING

Have a look at the pic. It says it all. Surely this must violate some health code? The mattrass was disgustingly, filthy. There was a chocolate bar wrapper on the floor. The windows havent been cleaned in ages. How can they get away with this?
Stayed 1 night in Jul 2025

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Martin

Stayed 2 nights in Jul 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice hotel just a shame about the squeaky floorboards in the bedroom
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a one night 'stand'. Worked well enough. Location okay. We have never stayed in Wick before. Food and drink in resto' was pretty okay. Recommended to us be a friend who knows the area - but that was after we has made the booking. Close enough to be convenient for ferry crossing in the morning from Scrabster to Stromness.
Stayed 1 night in Jun 2025

6/10 Okay

Srinivasa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff and comfortable, clean rooms. It is a bit dated but fine.
Stayed 1 night in Jun 2025

6/10 Okay

chris

Stayed 2 nights in Jun 2025

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

I had a great stay at your hotel yesterday! From the moment we arrived, the atmosphere was warm. We truly felt welcomed by the friendly staff. A special highlight was that our dog got a separate breakfast—such a thoughtful and heartwarming touch! It's clear that you go the extra mile for all your guests, including the furry ones. Thank you for a memorable experience!
Stayed 1 night in May 2025