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Sure Hotel by Best Western Wilhelmshaven City

3-star hotel perfect for exploring Wilhelmshaven

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Photo gallery for Sure Hotel by Best Western Wilhelmshaven City

German cuisine
Sundeck
Standard Room, 2 Single Beds
Standard Room, 2 Single Beds
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Valoisstraße 1, Wilhelmshaven, NI, 26382
  • Place, Lower Saxony Wadden Sea National Park
    ‪16 min walk‬
  • Place, Kaiser Wilhelm Bridge
    ‪17 min walk‬
  • Place, Südstrand Playground
    ‪19 min walk‬

Room options

View all photos for Business Room, 2 Twin Beds (with Sofabed)

Business Room, 2 Single Beds (with Sofabed)

Business Room, 2 Twin Beds (with Sofabed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 2 Twin Beds

Business Room, 2 Single Beds

Business Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 1 Twin Bed

Business Room, 1 Single Bed

Business Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table) | Bathroom

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room, 2 Bedrooms

Free toiletries, hair dryer, towels

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 4 Twin Beds

2 Single Beds, Business Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan, Air-Conditioned

  • Sleeps 2

2 Single Beds, Business Plus Room, Sofabed, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 3

1 Single Bed, Standard Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 1

1 Single Bed, Business Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan, Air-Conditioned

  • Sleeps 1

2 Single Beds, Standard Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Comfort Double Room

  • Sleeps 2

Comfort Triple Room

  • Sleeps 3

Family Room

  • Sleeps 3

Apartment

  • Sleeps 4

Standard Single Room

  • Sleeps 1

Comfort Single Room

  • Sleeps 1

Business Room, 2 Twin Beds

  • Sleeps 2

About the area

Wilhelmshaven

Seaside stay .Within a 10-minute walk of the hotel, you'll find Friedrich-Wilhelm-Platz and Wilhelmshaven Coastal Museum. Jade Bay and Wilhelmshaven Art Gallery are also within half a mile (1 km).

What's nearby

  • Friedrich-Wilhelm-Platz - 2 min walk - 0.2 km
  • Wilhelmshaven Coastal Museum - 7 min walk - 0.7 km
  • Lower Saxony Wadden Sea National Park - 16 min walk - 1.4 km
  • Kaiser Wilhelm Bridge - 17 min walk - 1.5 km
  • Südstrand Playground - 19 min walk - 1.6 km

Getting around

  • Wilhelmshaven Station - 2 min walk
  • Bremen (BRE) - 63 min drive

Restaurants

  • ‪Cocoon Karaoke Club GmbH - ‬9 min walk
  • ‪Cafe & Bar Celona - ‬3 min walk
  • ‪Kling Klang - ‬10 min walk
  • ‪Mangal - ‬9 min walk
  • ‪Bier Akademie - ‬5 min walk

About this property

Sure Hotel by Best Western Wilhelmshaven City

3-star hotel perfect for exploring Wilhelmshaven
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sure Hotel by Best Western Wilhelmshaven City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Wilhelmshaven hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Wilhelmshaven City offers 72 accommodations with espresso makers and safes. 35-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wilhelmshaven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Free WiFi
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  • Breakfast available
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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per night)
  • Self parking on site (EUR 10 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • 6 steps to reach entrance
  • Elevator (30 inch wide door)

Room amenities

Entertainment

  • 35-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.5 per person
  • Self parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

City Hotel Valois
City Hotel Valois Wilhelmshaven
City Valois
City Valois Wilhelmshaven
City Hotel Valois Hotel
City Hotel Valois Wilhelmshaven
City Hotel Valois Hotel Wilhelmshaven

Sure Hotel by Best Western Wilhelmshaven City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 67 out of 193 reviews
Rating 8 - Good. 89 out of 193 reviews
Rating 6 - Okay. 23 out of 193 reviews
Rating 4 - Poor. 11 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small single bed. Only 1 small towel provided. Very convenient for the station and the shops
Stayed 1 night in Sep 2025

4/10 Poor

Valeriy

Business traveller
Disliked: Amenities
Not a word in English in this hotel. Nobody cleans rooms
Stayed 2 nights in Sep 2025

4/10 Poor

Mohammad

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was not good
Stayed 2 nights in Aug 2025

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

A.A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ligt in het centrum met restaurants dichtbij. Ontbijt is uitgebreid. Onbetaald parkeren is mogelijk tussen 15 en 9 uur, overdag tegen betaling. Kamers zijn netjes, maar wel wat gedateerd.
Stayed 1 night in Sep 2020

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Large spacious room bed wasn’t the most comfortable but was acceptable.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect base for visitibg family, lots to do within walking distance
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 4 nights in Aug 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff.

Stayed here about 20 nights in total now. Excellent location, although the rooms are a tad dated now.
Stayed 1 night in Jul 2018

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2017

4/10 Poor

Thomas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

Jan, Großenwörden

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Nie wieder
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 4 Tage dort verbracht um einfach mal raus zu kommen und etwas anderes zu sehen. Das Frühstücksbuffet war super, eine große Auswahl und für jeden etwas dabei. Außerdem ist es super das man sich rund um die Uhr kostenlos an der Kaffee/ Teebar bedienen kann. Wir haben ein Familienzimmer mit zwei Schlafräumen gehabt sodass die Kinder ihren eigenen Raum hatten. Vielleicht könnte man die Zimmer etwas heller gestalten ( sehr dunkles Holz ) Es gibt ein großes Angebot was man in der Umgebung unternehmen kann. Abends/ Nachts kann es mal etwas lauter sein, da sich das Hotel gegenüber vom Bahnhof befindet. Im großen und ganzen hat es uns gut gefallen
Kaffee/ Teebar
Rezptionsbereich
Frühstücksbuffet
Frühstücksbuffet
Stayed 3 nights in Oct 2025

8/10 Good

Waltraud

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Hotel kann ich nur weiterempfehlen
Stayed 2 nights in Aug 2025

6/10 Okay

Sommai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort familjerum
Stayed 1 night in Jul 2025

10/10 Excellent

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Entgegen einiger negativer Rezessionen, die ich nicht verstehe, war ich von dem Hotel voll begeistert. Ja, das Mobiliar ist etwas ins Alter gekommen, aber das wird durch alles andere in den Schatten gestellt. Lage: 1a, direkt an der EK-Passage, dahinter die EK-Meile. Die Jade mit Aquarium, Hafen, Deich, gut zu Fuss in 15 Minuten zu erreichen. Und wer ein Fahrrad dabei hat, was man übrigens für 10€ im Hotel auch mieten kann, hat viel zu sehn und kann viel erkundrn. Personal: super freundlich, hilfsbereit ohne weitere Worte und ohne Ausnahme Frühstück: da muss sich das Atlantis schon anstrengen um da mitzuhalten Dazu kommt das man ein Hauseigenes Restaurant hat mit Super leckeren Speisen Ach ja, und eine Kaffeemaschine, die alles zubereiten kann, steht Tag und Nacht zur freien Verfügung Parken: Hoteleigener PP, wo man mal nicht ausgenommen wird. 10€ pro Tag... danke. Sonst zahlt man 25€... Eigentlich ist alles gesagt. Ich werde in WHV kein anderes Hotel mehr benutzen Es waren 4 super Tage. ❤️ lichsten Dank noch mal für Eure Betreung und liebe Grüße aus Coesfeld im Münsterland
Stayed 4 nights in Jul 2025

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Pascal

Stayed 1 night in Jul 2025

6/10 Okay

Annegret

Travelled with partner
Disliked: Amenities, property conditions & facilities
Ohne Frühstück buchen, denn man kann besser in der Stadt frühstücken, da das Frühstück im Hotel nicht empfehlenswert ist.
Stayed 1 night in Jul 2025

4/10 Poor

Björn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Søren

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in May 2025

8/10 Good

Tjeerd-Pieter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the City Valois Hotel in Wilhelmshaven. It was a pity that the window did not have a proper sun screen as the early morning sun was shining straight into it. Furhermore, the breakfast could do with some fresh fruit, now there only were some apples or maybe a kiwi, but nothing more. Consider some pears, bananas, or some freshly chopped fruit (mango, ananas, etc).
Stayed 3 nights in Apr 2025

6/10 Okay

Cetin

Business traveller, Travelled with group
Disliked: Staff & service
Habe gebucht beider Bezahlung sagte man mir das ich nur mit Karte bezahlen kann, habe Comfort gebucht und Standard Zimmer bekommen.
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Stayed 1 night in Apr 2025

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Zimmer, großes Bad, gutes Frühstück, freundliches Personal, alles okay
Stayed 1 night in Mar 2025