Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Vacation Village at Williamsburg Customer Service, Gestion de l’hôtel
Thank you for taking the time to review your recent stay! We look forward to your return visit!
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Vacation Village of Williamsburg, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We're sorry that your visit was less than perfect. We value your feedback, and we appreciate your time.
par un voyageur
Avoid
Publié le 8 févr. 2024 sur HotelsThe unit we were placed in was very run down. In my bathroom the toilet paper holder kept falling off the toilet paper was literally thrown on the floor. The heat made a horrible noise and smell matinence looked at it and did nothing 😒 the microwave was used once and creamated our tv dinner. Worst was stuff went misding from out room and other items were moved like the maid was in our condo when we were away.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Vacation Village of Williamsburg, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We're sorry that your visit was less than perfect. The issues mentioned in the review should have been reported to our Front Desk staff for our Maintenance Department and or our Housekeeping/Quality Department to rectify during your stay. We thank you for returning to the resort property & removing the excessive trash left behind in the unit. We have also granted no cancelation fees on your request to cancel your next reservation. We value your feedback, and we appreciate your time.
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Vacation Village at Williamsburg Customer Service, Gestion de l’hôtel
Thank you for taking the time to review your recent stay! We hope to see you again soon!
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Vacation Village at Williamsburg Customer Service, Gestion de l’hôtel
Thank you so much for your review!
par un voyageur
Need water please
Publié le 4 févr. 2024 sur HotelsThe master bed was very uncomfortable and hard like cardboard. The jacuzzi ran out of hot water by the time it was as a quarter of a ways filled, so I had to try to boil water to put in the tub so it would be somewhat hot enough.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Vacation Village at Williamsburg Customer Service, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We value your feedback.
par un voyageur
Publié le 3 févr. 2024 sur Expedia
We love staying here!
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Vacation Village at Williamsburg Customer Service, Gestion de l’hôtel
Thank you so much for your review!
par un voyageur
Excellent except for housekeepers
Publié le 27 janv. 2024 sur HotelsReally nice resort rooms were beautiful and clean Really enjoyed the stay only had one issue check out was 10 and at exactly 910 in the morning a maid barged in our condo and demanded we leave. Not at all pleased especially considering we are platinum members and are supposed to have late checkout
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Vacation Village at Williamsburg Customer Service, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We're very sorry that you were disturbed so early by the housekeeping team. We value your feedback and will use it to improve for the future. Thank you again.
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Vacation Village of Williamsburg, Gestion de l’hôtel
Thank you for your review! We're so glad you enjoyed your stay! We hope to see you again soon!
par un voyageur
Parking pass
Publié le 21 janv. 2024 sur HotelsI always enjoy but this time I had to come back to get a parking pass the only I had was only gud for one day smh I was only staying two.i thought dat was an inconvenience
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Vacation Village of Williamsburg, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We're sorry that your visit was less than perfect. We value your feedback, and we appreciate your time. We hope to see you again soon!
