Ratings based on 162 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 25, 2024
Elegance. We felt as though we were stepping into another world. Tulips were in bloom all over the grounds. Lovely artwork was displayed throughout the inn. All personnel were friendly but never overly so, and we received from them entirely helpful information to make our stay easy to navigate. Room service: wonderful! We highly recommend the in-room breakfast of an avocado toast plate and also the eggs Benedict selection. The inn's Terrace Restaurant was beautiful and we enjoyed perfection of service. We shall eagerly return next spring to this luxurious getaway.
Comment from Hotel Management
Mar. 25, 2024 by Leslie, Hotel Management
Thank you for sharing your experience at the Williamsburg Inn. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I am so glad you enjoyed so many different aspects of your stay with us. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for your continued support to the Williamsburg Inn and the Colonial Williamsburg Foundation and we can’t wait to welcome you back.Best,Leslie ShotwellGuest Loyalty and Experience Manager
by A traveller
Posted Mar. 4, 2024 on Expedia
Thank you, Adrian and all the staff!!! My father is fighting parkinson's and the staff was very helpful. The restaurant staff pureed his food. A beautiful, hostorical inn. Very comfortable and so many surprises. Fresh rose and other flowers, bailey's night cap and chocolates. Such elegance and comfort! Thank you!
Comment from Hotel Management
Mar. 14, 2024 by Patricia, Hotel Management
Thank you for staying at the Williamsburg Inn! We are so happy we could make this stay enjoyable.
by A traveller
Posted Feb. 25, 2024 on Expedia
Every staff member we encountered smiled, spoke to us. and asked if there was something they help us with. The amenities were incredible, from the fires and fresh flowers in the lobby to the turn down service with amaretto and Ethel M chocolates. The rooms were beautifully decorated and spacious. You are just a few steps from Duke of Gloucester street. Top notch all the way. We will definitely be back.
Comment from Hotel Management
Mar. 2, 2024 by Patricia, Hotel Management
Thank you for choosing to stay with us at the Williamsburg Inn. We are so happy that you enjoyed your stay with us and enjoyed all the small details. We look forward to hosting you again.
by A traveller
Posted Feb. 23, 2024 on Expedia
terrible trying to sleep. very loud noise perhaps from the hotels water pipes??? Furthermore my assigned room was between a public bathroom and an active meeting room. After spending over $1500 for a two night stay, I would have expected a quite night sleep...
I shall not return.
Comment from Hotel Management
Mar. 14, 2024 by Patricia, Hotel Management
L,We thank you for your feedback and ensure we have been working on this issue with our maintenance team to locate the source of the problem. We hope that we can earn your business again in the future.
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by Leslie, Hotel Management
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager
by A traveller
Posted Jan. 2, 2024 on Expedia
The staff is so friendly and dinner was excellent!!
Comment from Hotel Management
Jan. 12, 2024 by Leslie, Hotel Management
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us and that you especially enjoyed dinner. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager
by A traveller
Posted Dec. 27, 2023 on Expedia
Everything and everyone was exceptional. Courteous, respectful and professional plus friendly.
Comment from Hotel Management
Jan. 31, 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for providing feedback. We hope to welcome you back to the Williamsburg Inn.
by A traveller
Posted Nov. 28, 2023 on Expedia
Excellent stay at the Inn we were very pleased with the service and staff. Very helpful and accommodating. Perfect location to walk to the historic area. We will be back Highly recommend 👍😎
Comment from Hotel Management
Jan. 12, 2024 by Leslie, Hotel Management
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager
by A traveller
Posted Nov. 4, 2023 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by Leslie, Hotel Management
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager
by A traveller
Posted Oct. 31, 2023 on Hotels
Comment from Hotel Management
Nov. 5, 2023 by Leslie, Hotel Management
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager
