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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property
4-star Art Deco hotel near Cape Fear Community College

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Exterior
Point of interest
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Cape Fear Community College
    ‪3 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(65 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

8.4 out of 10
Very good
(65 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Historic View)

8.2 out of 10
Very good
(60 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

8.4 out of 10
Very good
(38 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area

Suite, 1 Bedroom (Bridal)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.6 out of 10
Excellent
(12 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

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About the area

Wilmington

City center retreat .A stay at this Downtown Wilmington hotel places you steps from Riverwalk and within a 5-minute walk of Cape Fear Community College. Wilmington Convention Center and Cape Fear River are also within half a mile (1 km).

What's nearby

  • Riverwalk - 1 min walk - 0.1 km
  • Cape Fear Community College - 3 min walk - 0.3 km
  • The Cotton Exchange - 3 min walk - 0.3 km
  • Wilmington Convention Center - 6 min walk - 0.5 km
  • Wilson Center at Cape Fear Community College - 9 min walk - 0.8 km

Getting around

  • Wilmington Intl. Airport (ILM) - 7 min drive

Restaurants

  • ‪Copper Penny - ‬4 min walk
  • ‪Hell's Kitchen - ‬6 min walk
  • ‪Beer Barrio - ‬5 min walk
  • ‪I Love NY Pizza - ‬5 min walk
  • ‪Manna - ‬6 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

4-star Art Deco hotel near Cape Fear Community College
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

  • 272 guestrooms or units
  • 9 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 740 out of 1454 reviews
Rating 8 - Good. 320 out of 1454 reviews
Rating 6 - Okay. 207 out of 1454 reviews
Rating 4 - Poor. 106 out of 1454 reviews
Rating 2 - Terrible. 81 out of 1454 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jeremy

Stayed 1 night in Dec 2025

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Amenities, property conditions & facilities
When I booked I noted that I wanted a room with a bathtub. It was our 20th anniversary and I wanted my wife to be able to relax in a tub. Simple request. When I arrived the manager checking us in said our room was ready. I asked if it had a tub because I specifically wanted a room with a tub. She said, I see the comment requesting a room with a tub, but no, we only have 7 rooms in the entire hotel that have a tub and none of them are available. She said I should have called to verify when I booked. Why would I call if I had no reason to assume there was an issue? They would not refund my room because I booked using Travelocity. They "upgraded" us to a river view suite. When we went to the room it was even more disappointing. It looked nothing like the pictures in the advertising. This might as well have been a walk in closet. It was so tiny the bed took up most of the space. After returning to our room I found it to be cold and noticed the thermostat was off. I switched it to heat and made sure it was set to a nice temp. Woke up in the middle of the night to find the room was only 60 degrees and the HVAC apparently doesn't work. All night the toilet is running every 10 minutes. The sink is the size of a serving platter and just as deep. I could fit four fingers between the bottom of the sink and the faucet. To flush the toilet you had to hold the handle down. The shower wouldn't drain. Overall this was the worst hotel stay I've ever had.
Stayed 1 night in Dec 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities
Due to an event occuring at the hotel we could not get through the entrance. Had to fight our way to the desk the staff and myself had shout to be heard. Event staff should have corrected the traffic in the lobby. This situation continued for the next two days of the event.
Stayed 5 nights in Nov 2025

10/10 Excellent

Krisztina

Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

8/10 Good

Sherri

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location, Location, Location- The location is perfect. There were some things we didn't love about the place. Parking should be included with the price, It is not. All of the wheels on the luggage carts are flat and will not roll properly. The card to help us get into and out of the parking lot would not work properly. One of us had to get out and walk to the front several time for the valet to make the arm work. All of these things are not terrible, but they were very frustrating.
Stayed 4 nights in Oct 2025

6/10 Okay

Steve

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

8/10 Good

Anton

Stayed 2 nights in Nov 2025

4/10 Poor

REGINA, marietta

Travelled with partner
Liked: Cleanliness
Stayed 5 nights. Parking lot lights were only lit on last night-did not feel safe. No sidewalk lighting at all along ramp to street level from lobby- also not safe, could easily stumble. Not the best communications as I requested 1st or 2nd floor when reserving room with 2 double beds. I don't use elevators (phobias should be accommodated as any disability). In reply, hotel email stated no rooms exist below 3rd floor, but that they would do their best to accommodate me, with no clarification that room type I reserved starts on 4th floor! Had I known, I would have changed room type then. At 4:15 pm check-in, was assigned to 7th floor, but they changed to 4th.- no longer vacancy on 3rd. Night manager was pleasant, though I was obviously panicky and unhappy (not rude). In my 70's I find it challenging to walk 4 flights of stairs from parking level or even 2 flights from front door. Each time, had to rely on others to carry any luggage or bags. Attended events, so stairs were even more challenging with heels. Many ice machines were not working. Parking was $22 per night, but limited- one night, had to use valet parking (at no extra cost) after driving around 2 lots to find no space. Upon checking out, was overcharged for parking but corrected when brought to their attention. Ordered breakfast at hotel restaurant once, but it was inedible due to heavy salt taste- biscuits with gravy. However, grits were very good. Room was very clean, comfortable and attractive.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brooke

Stayed 3 nights in Oct 2025

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint: valet parking was closed when we arrived back at hotel @ 11:15pm. I was told "we are closed for the night". My response. I paid for valet parking so i expect someone to park my car. I felt like I inconvenienced him. However he said leave your key, and I will have someone move it.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and very nice atmosphere
Stayed 2 nights in Nov 2025

4/10 Poor

robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel had no fridge in the room and the walls were paper thin. It was noisy all night and our left overs from the restaurant were spoiled
Stayed 1 night in Nov 2025

8/10 Good

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place was comfortable and they accommodated our late checkout request, which was very helpful. One of us had an event nearby that ran late, and we were able to hang out inside and outside in comfortable areas while we waited. The mattresses are lacking a bit - not the worst but not the best. The bathroom was wonderfully spacious and very clean. Thank you, Hotel Ballast!
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfectly located along the riverfront and an easy walking distance to everything downtown. It was clean, staff were friendly & parking was easy. Would definitely stay here again on my next visit.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kaylyn

Business traveller
Liked: Cleanliness
zero help from hotel with shuttle service that was supposed to be included with my stay. Ended up having to pay an Uber because the hotel doesn’t answer their phones, and when they do, they say things like “I don’t know how the shuttle system works“or,“call us 10 minutes before your plane lands“ Air conditioner was on full blast when I checked in and the weather outside was 50°. The room, after the heater was turned on never got higher than 63°. The hotel staff was rude. Didn’t seem to care about their customers or their job. Got locked out of my room because the staff doesn’t do regular checks on door batteries, Definitely not worth the almost $600 price tag for a two night stay here, especially when a shuttle service is supposed to be included for the airport and you don’t get to use it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dave

Stayed 1 night in Nov 2025

6/10 Okay

Stefanie

Travelled with family
Liked: Room comfort
Great location but could use some upgrades. That said, bed was comfy and shower was great. Pool loungers and access to waterfront was a plus!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 3 nights in Oct 2025

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Staff was friendly, Amenities were great
Stayed 3 nights in Oct 2025

8/10 Good

Ashley

Travelled with group
Liked: Amenities, property conditions & facilities
No tissues & the last day our room didn’t get cleaned / garbages emptied
Stayed 4 nights in Oct 2025

4/10 Poor

Adam

Stayed 4 nights in Oct 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great experience. Friendly staff, clean room, comfortable bed, amazing view.
Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Stayed 2 nights in Jul 2025