Ratings based on 949 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Paul Russell, Hotel Management
Der AtamThank you for your 10/10 score. I hope to be able to welcome you back soon.Kind regardsPaul
by A traveller
Relaxing weekend
Posted Feb. 11, 2024 on HotelsVery nice and relaxing weekend.
Comment from Hotel Management
Feb. 21, 2024 by Paul Rusell, Hotel Management
Dear IanThank you for your review and comments. Kind regardsPaul
by A traveller
Posted Feb. 4, 2024 on Expedia
It was ok, nothing great. The restaurant and bar seemed to be the better parts. Room was basic but comfortable. Shower door was broken and wouldn’t close, causing flooding when showering. We were very surprised robes weren’t provided in the rooms and had an additional charge to use, along with towels to use at the pool. A fee for an extra towel so you don’t have to take your bath towel is strange.
Comment from Hotel Management
Feb. 5, 2024 by Paul Russell, Hotel Management
Dear SamanthaThank you for your review and comments. I was sorry to read there was a maintenance issue with your room and I will ensure this is looked at today. Kind regardsPaul - General Manager
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Paul Russell, Hotel Management
Dear StephenThank you for your review and I was pleased to see you enjoyed your time with us. Kind regardsPaul - General Manager
by A traveller
Great Receptionist :-)
Posted Jan. 28, 2024 on HotelsStayed for a night on the way to Oxford. Reception area and staff were great. When we got to our room we discovered there was no bath and that was a top priority for me, I phoned down to reception and the lady was fantastic, I wasn’t sure of her name, but she was so understanding and found us a room with a bath and we moved within 10 minutes. You were amazing thank you!!
We used the pool and enjoyed the facilities. Good nights sleep. Very happy. Thank you.
Comment from Hotel Management
Feb. 5, 2024 by Paul Russell, Hotel Management
Dear KateThank you for your kind comments and review and wonderful to see you enjoyed your time with us. I will pass on your comments to the manager of reception. Kind regardsPaul - General Manager
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Paul Russell, Hotel Management
Dear AlinaThank you for your review and pleased to see you enjoyed your time with us. Kind regardsPaul - General Manager
by A traveller from Gymea
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 5, 2024 by Paul Russell, Hotel Management
Dear MartinThank you for your 5/5 score and for reviewing Norton ParkKind regardsPaul
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Paul Russell, Hotel Management
Dear JoshThank you for your 10/10 score and review. Kind regardsPaul - General Manager
by A traveller
Posted Jan. 6, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by Paul Russel, Hotel Management
Dear Mr MarcusThank you for your review and 10/10 score. Greatly appreciated. Kind regardsPaul - General Manager
by A traveller
Comfortable stay
Posted Jan. 5, 2024 on HotelsArrived in the dark so didn’t realise the car park was a distance from the hotel. The hotel is very spread out. Must be a lovely location in the summer.
Nice welcoming reception and comfortable room.
Took advantage of sauna and steam room.
Comment from Hotel Management
Jan. 10, 2024 by Paul Russell, Hotel Management
Dear DebbieThank you for your review and feedback. Greatly appreciated and great to see you enjoyed your stay. Kind regardsPaul - General Manager
