Ratings based on 138 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 12, 2024 on Hotels
Great location and accommodation.
Comment from Hotel Management
Mar. 13, 2024 by kotel, Hotel Management
Dear Ana,Thank you for taking the time to share your feedback with us. Hope you enjoyed your visit and we look forward to welcoming you back the next time you visit the area.Kind regards,Kotel Team
by A traveller
Posted Mar. 5, 2024 on Hotels
Fantastic room and surroundings
Comment from Hotel Management
Mar. 7, 2024 by kotel, Hotel Management
Dear Kenny,Thank you for taking the time to share your feedback with us. We are really happy to learn that you had a great stay with us, and we look forward to welcome you back in the future.Kind regards,Kotel Team
by A traveller
Fantastic place
Posted Feb. 16, 2024 on HotelsWonderful stay at Kotel, room and building were spotless, great location and a lovely, friendly pub opposite. Dog friendly too which is always a plus. Hairdryer, straighteners. Iron in the room! Fantastic place, would highly recommend.
Comment from Hotel Management
Feb. 16, 2024 by kotel, Hotel Management
Dear Jeannie,Thank you so much for your lovely feedback. We are glad to know you had a wonderful stay. We will share this with the rest of the team to let them know to keep up the amazing work. We are indeed looking forward to your next stay!Kind regards,The Kotel Team
by A traveller
Posted Feb. 14, 2024 on Expedia
Nice
Comment from Hotel Management
Feb. 14, 2024 by kotel, Hotel Management
Dear Ben,We are happy to see that you had a nice experience at Kotel. Thank you for your review, and we look forward to see you again.Kind regards,The Kotel Team
by A traveller
Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by kotel, Hotel Management
Dear Samantha,Thank you for taking the time to rate us. We hope to see you again!Kind regards,The Kotel Team
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by kotel, Hotel Management
Dear Rachael,Thank you for taking the time to rate us. We hope to see you soon!Kind regards,The Kotel Team
by A traveller
Otherwise Engaged!
Posted Jan. 26, 2024 on Hotels
We just returned from our first staycation of the year, celebrating our engagement in the scenic Lake District.
The Kotel Apartments in Bowness were absolutely stunning, from the stylish decor and interior design to the enchanting gardens. The car park had a couple of EV charging points that were always available and easy to use. We had verified with the hotel beforehand that the apartment was wheelchair accessible, and it was confirmed. There was a stunning wet room and ample space to move around the apartment. The only challenge was the entry points, which we were not informed of prior to our arrival. Despite the age and listed features of the building, I was prepared to bum shuffle over a couple of steps and overlook the barrier. Ramp access to the private gardens was available at the back, but there were still a couple of steps from the apartment itself. Although I was able to negotiate them, I recognise that not everyone could. To make it accessible for all, I think portable ramps would be ideal!
Comment from Hotel Management
Jan. 27, 2024 by kotel, Hotel Management
Dear Louise,Congratulation on your engagement! We sincerely apologise for the challenge you've encountered during your stay. we strive to provide a comfortable and pleasant stay for all our guests, and we are sorry that we missed the mark this time. We appreciate your feedback, as it helps us identify areas for improvement. We are pleased, however, that you found our apartments stunning and you enjoyed your stay overall. Wishing you all the best,The Kotel Team
by A traveller
Posted Jan. 22, 2024 on Hotels
Bed not a double 2 singles put together so u fall through the middle all night which is frustrating as it was a comfortable bed
No wardrobe stupid bar from wall to hang your clothes which is in front of the main door so when u open it it knock your clothes off
Comment from Hotel Management
Feb. 14, 2024 by kotel, Hotel Management
Dear Adam,We are very sorry to hear that you didn't have a great experience in our hotel. We will take your comments under consideration as we strive to meet our guest's needs. Thank you for staying with us and for your time in reviewing our hotel.Kind regards,The Kotel Team
by A traveller
Excellent
Posted Jan. 7, 2024 on HotelsBeautiful place clean
Comment from Hotel Management
Feb. 1, 2024 by kotel, Hotel Management
Dear Valerie,We are happy to see that you had a great experience at Kotel. Thank you for sharing your feedback and we. look forward to see you again.Kind regards,The Kotel Team
by A traveller
Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by kotel, Hotel Management
Dear Andrea,Thank you so much for the great rating. We're happy that you had a nice stay and we are looking forward to your next stay.Kind regards,Mel
