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Lakes Hotel and Spa

5.0 star property
5-star luxury hotel near Lake Windermere

Choose dates to view prices

Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Penthouse with Roof Top Hot Tub (Adults Only) | Living area
Indoor pool
2 bars/lounges, poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Windermere

City center stay.Within a 5-minute walk of this Windermere hotel, you'll find Lake Windermere and Bowness Pier. Old Laundry Theatre and World of Beatrix Potter are also within half a mile (1 km).

What's nearby

  • Lake Windermere - 3 min walk - 0.3 km
  • Bowness Pier - 5 min walk - 0.4 km
  • World of Beatrix Potter - 9 min walk - 0.8 km
  • Old Laundry Theatre - 9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪Quayside Sports Bar - ‬7 min walk
  • ‪Bowness Tap Rooms - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪The Village Inn Bar & Grill - ‬6 min walk

About this property

Lakes Hotel and Spa

5-star luxury hotel near Lake Windermere
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Indoor spa tub
Beech Hill Hotel & Spa
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 59 reviews
The price is CA $152
CA $183 total
includes taxes & fees
Mar 25 - Mar 26
Beech Hill Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 8.

Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1019 out of 1242 reviews
Rating 8 - Good. 127 out of 1242 reviews
Rating 6 - Okay. 67 out of 1242 reviews
Rating 4 - Poor. 19 out of 1242 reviews
Rating 2 - Terrible. 10 out of 1242 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Graeme

Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Absolutely brilliant. Couldn’t fault it at all. The staff were amazing and extremely hospitable. We were awarded a complimentary upgrade for my boyfriend’s birthday and were able to use the Bentley to be dropped off in town. Rooms were lovely and clean, and very warm! Will definitely be returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely welcome and a complimentary drink on arrival. Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Andra

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Excellent room, facilities, staff
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Whole experience was brilliant. The staff were so attentive and friendly. Noel and Patrick welcomed us and helped with pointers on the stay. Room was gorgeous with an added touch of anniversary surprises hot tub on the balcony fab too. Highly recommend and will be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right from the point of arrival the service was outstanding!! Loved the cosy room with the hot tub. It was very spacious and the hot tub was amazing. May stay was for a special birthday but will definitely return soon!!
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
The amenities were excellent , particularly the room with a hot tub !
Stayed 2 nights in Nov 2025

10/10 Excellent

Paisley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Spa was great and the room was gorgeous. Hotel is in perfect location would definitely stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Sanu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the hotel was great from start to finish. Staff were great on checking in, lots of amentites and a lovely spa. One of the best rooms and buffet breakfasts we've had at hotel. Great location too.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Lovely food and drinks.
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel, great staff, facilities and rooms. All really clean and felt very luxurious. Just to note there is a charge for car parking, but there is a concierge service which can get you from the train station if you aren't driving.
Stayed 2 nights in Oct 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay was excellent, however I would like to say reception staff need to improve their customer service as they were not very welcoming to us and quite rude and abrupt. But the other staff we encountered were quite the opposite and they provided an excellent and friendly service. We would visit again but I would hope reception staff improve their attitude towards hotel customers.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
We stayed here for our anniversary and it was the first time in a hot tub room. Staff are fantastic so accommodating, rooms are clean and the overall vibe is amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Sinead

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was fantastic. Staff were welcoming, helpful and so friendly. Welcomed with a glass of Prosecco upon check in and shown around and where to find everything! The room itself was lovely - only criticism was the shower’s water pressure wasn’t great and the shower was too low for my partner to stand directly underneath without having to crouch (6 foot 2) but it was a roof top room so perhaps ceilings are a little lower there. Everything else was perfect. We would definitely return!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying and can’t fault the hotel, room was spotless and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, room comfort
Luxury hotel with fabulous staff and amenities. Will definitely return
Stayed 1 night in Nov 2025