Hotel Heinitzburg

3.5 star property
Enjoy the outdoor pool at this 3.5-star Windhoek hotel

Choose dates to view prices

Photo gallery for Hotel Heinitzburg

Aerial view
Exterior
Superior Double Room (Deluxe)
Breakfast, lunch and dinner served
Superior Double Room (Deluxe) | Bathroom
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
22 Heinitzburg Street, Windhoek, 9000
  • Popular LocationNamibRand Nature Reserve10 min walk
  • Popular LocationMaerua Mall15 min walk
  • Popular LocationChrist Church15 min walk
  • AirportWindhoek (ERS-Eros)11 min drive

Room options

Standard Twin Room (Deluxe)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room (Deluxe)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Twin Room

10/10 Exceptional
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Windhoek

In Windhoek .At this hotel, you'll be steps from Heinitzburg Castle and Schwerinsburg Castle. Sanderburg Castle and NamibRand Nature Reserve are also within half a mile (1 km).

What's nearby

  • NamibRand Nature Reserve - 10 min walk
  • Katutura Township - 10 min walk
  • Maerua Mall - 15 min walk
  • Christ Church - 15 min walk
  • The Grove Mall of Namibia - 7 min drive

Getting around

  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • KFC - 19 min walk
  • Sicilia Restaurant - 13 min walk
  • Kentucky Fried Chicken - 20 min walk
  • Mugg & Bean - 19 min walk
  • Grand Canyon Spur Steak Ranch - 2 min drive

About this property

Hotel Heinitzburg

Enjoy the outdoor pool at this 3.5-star Windhoek hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Heinitzburg. Free self parking is available.

This 3.5-star Windhoek hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Heinitzburg offers 16 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, German

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Hotel Heinitzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Promised with no delivery
It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

8/10 Good

Herbert Christian

Travelled with partner
Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

10/10 Excellent

David, Indianapolis

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Chad, ROSWELL

Travelled with partner
Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Overrated. Do not recommend
When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Bernd, Altendorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022