Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Take your own garbage?
Publié le 28 sept. 2023 sur HotelsI cannot believe the policy they have regarding the garbage. They provide a kitchen then require you to take all your garbage when you leave. To me this is ridiculous and I will not be staying here again.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Kevin, Gestion de l’hôtel
Dear Guest, thank you for your feedback. Because we do not only provide long term stays but also short stays, the amount of trash bags accumulated over the week would be too much to leave on the property. Thank you for understanding and staying with us!Kind regards, Kevin. Globalstay team.
par un voyageur
Take lots of photos/videos as soon as you get in!
Publié le 19 sept. 2023 sur HotelsHad an issue with hot tub not being cleaned. Reached out to property managers and was told that they had left it clean so it was my fault!
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Kevin, Gestion de l’hôtel
Dear Yosef, thank you for the feedback. We understand how it feels not to have the security deposit fully returned. Our cleaning team provides us with the report of property condition after each guest. After inspecting the previous report, there was no such damage left, so it was determined that the hot tub became like this during your stay.Kind regards, Kevin. Globalstay team.
par un voyageur
Publié le 13 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Liza , Gestion de l’hôtel
Dear TONY, thank you for your feedback! We'd like to have more details about your stay so we would be able to provide you with the service that you would personally enjoy next time!
par un voyageur
Amazing
Publié le 27 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
28 mai 2023 par Helen, Gestion de l’hôtel
Dear Donald, thank you for your great review! It was a pleasure to be your host! Hope to see you with us again!
par un voyageur
Avoid this place!
Publié le 27 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
30 mai 2023 par Liza, Gestion de l’hôtel
Dear Rong, we are sorry to hear this. We understand that such an opinion can be formed due to the fact that we had to take money from the damage deposit. We had to take a certain amount to cover the damages that were inflicted to the property from your side. Our financial department stayed as objective as it was possible and such a decision was made. Best regards,
par un voyageur
Publié le 10 mai 2023 sur Expedia
Excellent Accommodations highly recommended.
Commentaires de Gestion de l’hôtel
11 mai 2023 par Par, Gestion de l’hôtel
Thank you very much for leaving a review, Michael! It was a great time accommodating you. We hope you enjoyed all amenities included in the apartment. We believe to see you a couple more times!
par un voyageur
Publié le 6 avr. 2023 sur Expedia
Sleeps 16, but charges extra for every guest. $200 property fee plus a $1000 extra fee that is listed in fine print.
Booking requirements ask for so much information it appears that they are going to steal your identity. Hot tub was cold 36C and they are charging $500 because the water has minor bubbles and starting to go green (caused by chemical imbalances, not use). Hot water in shower is luke warm at hottest setting.
Fridge ice machine regularly leaked, requiring us to dry the floor every time it was used.
Townhouse uses commercial level comfort furniture, designed to last forever but not for comfort.
Commentaires de Gestion de l’hôtel
7 avr. 2023 par Stanley, Gestion de l’hôtel
Thank you for the feedback, Mr. Robillard. Yes, this property can accommodate up to 16 guests but you have booked for 2. If you want to add some extra guests, there would be extra charge for that. You could see price breakdown before submitting your reservation. If you are not comfortable with the price, you have option not to book it. Notification about refundable security deposit is mentioned in the listing and visible before booking as well. We didn't receive any complaints from you regarding water temperature, fridge ice machine leakage, hot tub and furniture. It would be good if you could register your complaint with the host or at least inform us so that we can help you or offer another townhouse. Unfortunately, we found damage after your check-out. Our finance manager provided you the proofs and information about the damage. In accordance with the Deposit Policy that you agreed to before check-in, we have the right to withhold the cost of damage if any is found after check-out. Thank you for your understanding.
par un voyageur
Publié le 21 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2023 par Stanley, Gestion de l’hôtel
Thank you so much for your excellent review, Jy. It was a pleasure for us to host you and we definitely would like to host you again in any of our apartments.
par un voyageur
Publié le 17 janv. 2023 sur Expedia
Great property!!!
Commentaires de Gestion de l’hôtel
19 janv. 2023 par Egor. Globalstay Team, Gestion de l’hôtel
Dear Denism, thank you for your terrific review! We are extremely glad to hear you enjoyed your stay with us! We are happy we managed to meet your expectations! Best regards,
par un voyageur
Comfort for Work Crew
Publié le 23 déc. 2022 sur HotelsA four person crew was in Windsor for work and appreciated the space to spread out and enjoy the sauna and hot tub after days on site. This was a vast improvement over traditional hotels stays.
Commentaires de Gestion de l’hôtel
23 déc. 2022 par Egor. Globalstay Team, Gestion de l’hôtel
Dear Guest, thank you so much for your terrific review! It is truly a pleasure to hear you enjoyed your stay with us to the fullest for us :) We are looking forward to accommodating you again! Kind regards,
