Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Notre premier arrêt dans l’Oregon
Publié le 11 sept. 2023 sur HotelsAccueil agréable, nous avons eut un petit problème avec le wc , on nous a tout de suite changer de chambre
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Claudine,Thank you for your 10/10 rating and for choosing our hotel as your first stop in Oregon. We're delighted to hear that you received a pleasant welcome and that any issues with the toilet were promptly resolved by changing your room. We appreciate your positive feedback and hope you have a wonderful stay in Oregon!Sincerely, Hotel Manager
par un voyageur
Publié le 18 avr. 2024
Unfortunately, there was a child in the room next to us who cried and fussed all afternoon until after 11:00 p.m. We did not get much sleep. The walls between rooms are not well insulated for sound.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rose,We're truly sorry to hear about your disrupted sleep due to noise from neighboring guests. Ensuring a peaceful environment for all our guests is paramount, and we apologize for falling short on this occasion. We'll look into ways to improve sound insulation between rooms to prevent such disturbances in the future. We hope to have the opportunity to provide you with a more restful stay on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 17 avr. 2024
Although our rooms were pre-paid we were only offered "smoking rooms". The rooms in no way resembled the pictures show at the time of booking. There was an unemptied ash tray in the room. The breakfast bar was very limited. The only fruit offered were unripe bananas. Overall selection was very limited. Unlikely to stay at Super 8 again.
Commentaires de Gestion de l’hôtel
18 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Julie,We sincerely apologize for the disappointing experience you had during your stay. It's unacceptable that you were only offered smoking rooms despite pre-payment, and we regret any inconvenience this caused. Additionally, we apologize for the discrepancies between the room and the online images, as well as the limited breakfast options. Your feedback is invaluable, and we'll use it to make immediate improvements to ensure a better experience for our guests in the future. We hope you'll reconsider and give us another chance to exceed your expectations.Sincerely, Hotel Manager
par un voyageur
Publié le 11 mars 2024
We love going back and pool we enjoy alot.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Linda,Thank you for your great feedback. It's fantastic to hear that you enjoy returning to our hotel and that you particularly love our pool! We strive to provide amenities that enhance our guests' experiences, and we're thrilled that our pool adds to your enjoyment. We hope you have many more wonderful moments by the pool. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Maribel,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur de Vancouver
Publié le 20 févr. 2024 sur Expedia
Front staff very nice
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Don,Thank you for your wonderful feedback. We're pleased to hear that our front staff made a positive impression on you. Providing excellent and friendly service is a priority for us, and we appreciate your acknowledgment. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jace,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur de newport
Publié le 17 févr. 2024
Would stay here again. Vest friendly host.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JADE,We are glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends, and your colleagues when you need usSincerely, Hotel Manager
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Holly,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tami,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
