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Hotel Altus Palace - Destigo Hotels

5.0 star property
5-star luxury hotel in Wroclaw Old Town

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Breakfast, lunch, dinner served; international cuisine
Junior Double Room
Interior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

View in a map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Place, Wroclaw SPA Center
    ‪1 min walk‬
  • Place, Wroclaw Market Square
    ‪7 min walk‬
  • Place, Wroclaw Town Hall
    ‪9 min walk‬
  • Airport, Wroclaw (WRO-Copernicus)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Wroclaw

Wroclaw Old Town stay.A stay at this Wroclaw Old Town hotel places you steps from Wroclaw SPA Center and within a 5-minute walk of Wroclaw Puppet Theater. Monument of Rota master Pilecki and Wroclaw Opera are also within half a mile (1 km).

What's nearby

  • Wroclaw SPA Center - 1 min walk - 0.2 km
  • Wroclaw Opera - 5 min walk - 0.4 km
  • Wroclaw Market Square - 7 min walk - 0.7 km
  • Wroclaw Town Hall - 9 min walk - 0.8 km
  • Wroclaw University - 10 min walk - 0.9 km

Getting around

  • Wrocław Central Station - 10 min walk
  • Wroclaw (WRO-Copernicus) - 29 min drive

Restaurants

  • ‪Gniazdo - ‬5 min walk
  • ‪Cafe Berg - ‬3 min walk
  • ‪Falla - ‬6 min walk
  • ‪Brusco - ‬4 min walk
  • ‪Bar Hubertus - ‬7 min walk

About this property

Hotel Altus Palace - Destigo Hotels

5-star luxury hotel in Wroclaw Old Town
Hotel Altus Palace - Destigo Hotels offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Hotel Altus Palace - Destigo Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Altus Palace - Destigo Hotels was completed in July 2022.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

  • 81 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and safes. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 359 out of 426 reviews
Rating 8 - Good. 48 out of 426 reviews
Rating 6 - Okay. 11 out of 426 reviews
Rating 4 - Poor. 3 out of 426 reviews
Rating 2 - Terrible. 5 out of 426 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Marcin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad hotel but not necessarily worth the price they are asking for it. I stayed one night and frankly, you are getting all the same experience in any decent chain hotel - just at a more reasonable price. Maybe it’s just me not feeling the pompous vibe of this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Alok Rajesh, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walkable to old town square.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with a nice sauna. Very friendly and helpful staff 🙂. We really enjoyed our stay.
Stayed 2 nights in Jul 2025

4/10 Poor

mark

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A limited hotel with less than adequate facilities and rude staff! We won’t be using this hotel again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gillian

Beautiful hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

6/10 Okay

sylwia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is located directly next to public transportation which creates a very noisy environment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Oleg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, had to request a room change, assistant manager Julia was very helpful. Overall we are happy with our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel - spotlessly clean. Misses a nice bar area as the only bar is a lobby bar.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Patrick, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical property in immaculate condition throughout. The location is good and the service fine. Unfortunately, between the slightly hard bed and the nearby tram, it was not possible to get a restful night’s sleep. As long as you can get a room off the main street, highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Room was amazing and spa was lovely after a day of walking. Downside was the room that we stayed in ran adjacent to the tram line and it sounded and felt like it was running through the room. Also the bar was small and lacked any atmosphere but was okay for a quick drink before hitting the city.
Stayed 3 nights in May 2025

10/10 Excellent

Jerome

Stayed 1 night in May 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenient to all main attractions. Tram stop also near to hotel.
Stayed 3 nights in May 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Noel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful but we were out in a room just steps off of the lobby on the first floor. Literally you check in, go up four steps and our room was right there. We had a room looking out the front of the hotel and had to keep the shades drawn at all times even in the bathroom or else people walking by could see us. It was incredibly noisy with the train going by constantly outside our window as well as all the lobby noise. Doors banging people talking and laughing, clomping up and down the stairs outside our door. So loud. All the doors were terribly cracked and ugly. The rest of the room was fine. Beautiful bathroom. We had to ask for a pillow case to be changed since it had mold stains on it.
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but quite expensive. Restaurant was particularly pricey, so did not eat there. Location ok, about 15 minutes walk from the old market square.
Stayed 4 nights in May 2025

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Agnieszka

Stayed 3 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful hotel - boutique chic - stunning room really modern nice bedding could have had better pillows - jacuzzi a great advantage after walking the town - near town centre with plenty of bars and shops and cake ! Lobby bar quite small and closed early - we did sit in there but only enough seating for 10 people - didn’t use the restaurant for breakfast - nice touch fresh water and coffee everyday Highly recommend for safe stay
Stayed 4 nights in Apr 2025